Customer reviews of Plantin

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 1 804 published reviews
5 1 483 82% 4 133 7% 3 72 4% 2 41 2% 1 75 4%

Summary of reviews

Plantin consistently delivers top-tier product quality with fast and careful shipping, documented by precise notes on excellent truffles, foie gras, and olive oil that arrive well-packaged and in great condition. Customers highlight reliable, smooth delivery experiences, frequent mentions of fast delivery and well-run service, and the strong presentation and freshness of items that contribute to a positive overall experience. The store’s customer service is repeatedly described as top notch, with appreciative mentions of premium service and support that enhances repeat purchases and overall satisfaction. Overall, reviews emphasize dependable quality, prompt and careful delivery, and courteous, professional support.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
The quality of the truffles received and the packaging were perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Super product, good quality, fragrant and exceptional taste.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2020
fair
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very well packaged, fast delivery. If necessary, good follow-up and excellent responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Accurate pre-sales customer service response. Easy to order and received on time...almost too early for Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
This is the first time I've ordered truffles on the internet. I highly recommend truffes Plantin. The truffles are delicious and the package is superb. A great gift for the holidays!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent performance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
I already knew about this product, which I had found in the Plantin store itself, which is why I ordered it on the site, as I live a long way from the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
I can't personally evaluate the products that will be given as gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Easy to navigate site, perfect delivery, fast, quality packaging. Very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2020
Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2020
Truffles arrive frozen 🤷
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
excellent site and ...competitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Delicious truffles. Fast, impeccable delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very high quality truffles Well calibrated and wonderfully fragrant On-time delivery Excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Speed, nothing to complain about, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good, everything is clear and very well explained, I have given your site to several people and also to my brother who is very friendly with the world champion pâté en croute in the Pays de Gex.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good quality and functional box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Nothing to suggest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Delivery on time and in excellent condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very easy to navigate on the site, choice of products, fast shipping, delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
.......
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
and I still haven't had any feedback from my contact with customer service about the little delivery problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Fast shipping and great customer service! We're going to love them for the holidays, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Site: elegant, complete and fluid. Punctual delivery and outstanding packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
The site is perfect, the quality and the price are excellent. I've bought products directly from the site and from Veepee, and I'm delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
perfect order perfect delivery and PERFECT truffle....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
I'm not a truffle expert but everything looks good. Correct price, free shipping over a certain amount.
Fast delivery. I thought it was the site of a producer but no it's a reseller and the source is rather vague ( france , espagne ) it's vague ^^
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2020
No aroma, no taste, truffles filled with water, what a disappointment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Site recommended by a friend and regular customer... we were very satisfied with our first order (speed and freshness).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect
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