Customer reviews of Precision Ski

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews

Summary of reviews

The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.

All reviews

J
Jean-Paul D.
Rating: 5 out of 5
following a purchase from 03/01/2023
Very good customer service on the phone. We returned the first item, which was too small, so that we could order another with no problem, and our money was quickly refunded. Bravo for the speedy processing of returns and refunds. Congratulations on the kindness and availability of the person who answered my calls. The 2 ski jackets ordered are of very good quality. Thank you very much.
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Response from Precision Ski
Hello Jean-Paul, Thank you for sharing your experience with us. It is very important for us to provide you with complete satisfaction at every stage of your order, so we are delighted to have been able to do this with you today. Customer service would like to thank you for your kind words? Best wishes, The Précision Ski team
D
Didier S.
Rating: 5 out of 5
following a purchase from 27/11/2022
Satisfied with this gift for my son, he's delighted!
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Response from Precision Ski
Hello Didier, Thank you for your feedback. Your satisfaction is our priority so we are delighted to have met your needs. Best wishes, The Précision Ski team
M
Marie-France C.
Rating: 4 out of 5
following a purchase from 21/12/2022
Delivery on time, I've discovered the AULP brand, great quality, great fit.
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Response from Precision Ski
Hello Marie-France, Thank you for sharing your experience with us. We are delighted to have been able to live up to your expectations, your satisfaction is our priority. Best wishes, The Précision Ski team
J
Jean M.
Rating: 5 out of 5
following a purchase from 26/12/2022
Immediate dispatch
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Response from Precision Ski
Hello Jean, Thank you for your feedback. We are pleased to have been able to respond quickly to your expectations. Best wishes, The Précision Ski team
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Damien D.
Rating: 5 out of 5
following a purchase from 03/01/2023
Good conforming product Fast delivery
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Response from Precision Ski
Hello Damien, Thank you for your positive feedback! We are happy to know that you are satisfied. Best wishes, The Précision Ski team
S
Sylvine N.
Rating: 5 out of 5
following a purchase from 29/12/2022
Ras tout parfait
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Response from Precision Ski
Hello Sylvine, Thank you for your message. It is important for us to read your feedback and to see you satisfied. Best wishes, The Précision Ski team
S
stefano B.
Rating: 5 out of 5
following a purchase from 02/01/2023
High prices but great service
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Response from Precision Ski
Hi Stephen, Thank you very much for your feedback. It is always a real pleasure for us to read your positive experiences. Best wishes, The Précision Ski team
S
Sebastien P.
Rating: 5 out of 5
following a purchase from 31/12/2022
At the top!
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Response from Precision Ski
Hello Sebastien, Thank you for your positive feedback! We are happy to know that you are satisfied. Best wishes, The Précision Ski team
I
Iván M.
Rating: 5 out of 5
following a purchase from 25/12/2022
All ok
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Response from Precision Ski
Hi Ivan, Thank you for your comments. We are delighted that your experience with Precision Ski was so good. Have a great day and see you soon, The Precision Ski Team
S
Sophie S.
Rating: 5 out of 5
following a purchase from 03/01/2023
I was amazed at the speed of shipment, receiving my ski mask the day after I placed my order. The parcel was carefully packed and the mask corresponds perfectly to my order. I can't recommend it highly enough.
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Response from Precision Ski
Hi Sophie, Thank you for your comment. We strive every day to make your experience better, so we're delighted that we were able to meet your expectations and please you! Best wishes, The Précision Ski team
D
David V.
Rating: 5 out of 5
following a purchase from 25/12/2022
The best! Fast delivery
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Response from Precision Ski
Hello David, Thank you for your feedback. We are happy to have been able to meet your expectations. Best wishes, The Précision Ski team
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David M.
Rating: 5 out of 5
following a purchase from 03/01/2023
Perfect, thank you.
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Response from Precision Ski
Hello David, Thank you for sharing your experience with us. We are delighted to have been able to live up to your expectations, your satisfaction is our priority. Best wishes, The Précision Ski team
E
Eddy W.
Rating: 5 out of 5
following a purchase from 22/12/2022
Excellent next day delivery
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Response from Precision Ski
Hello Eddy, Thank you for your positive feedback! We are happy to know that you are satisfied. Best wishes, The Précision Ski team
N
Nicolas H.
Rating: 5 out of 5
following a purchase from 28/12/2022
Fast shipping, follow-up email, top order, I recommend ????
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Response from Precision Ski
Hello Nicolas, Thank you for your feedback. Your satisfaction is our priority so we are delighted to have met your needs. Best wishes, The Précision Ski team
T
Tania Marina B.
Rating: 5 out of 5
following a purchase from 22/12/2022
Excellent!??
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Response from Precision Ski
Hello Tania, Thank you for your positive feedback! We are happy to know that you are delighted. Best wishes, The Précision Ski team
E
Eric L.
Rating: 4 out of 5
following a purchase from 22/12/2022
CLEAR!
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Response from Precision Ski
Hello Eric, Thank you for your feedback. We are happy to know that you are satisfied. Best wishes, The Précision Ski team
M
MARTINE P.
Rating: 4 out of 5
following a purchase from 07/12/2022
A little fright after confirming payment for the order because I didn't receive a confirmation email. The customer service I contacted confirmed my order. In the end, everything went smoothly. I received the order. Very good quality.
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Response from Precision Ski
Hello Martine, Thank you for your comment. We strive every day to make your experience better, so we are delighted that we were able to meet your expectations and we apologize for this little scare! Best wishes, The Précision Ski team
B
Beatrice B.
Rating: 1 out of 5
following a purchase from 08/12/2022
The carrier kept the parcel waiting for 12 days because of a problem with the relay point and refused to change the relay point. As a result, my protectors arrived after we'd left for the snow and became useless (I had to buy some on the spot!).
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Pascal V.
Rating: 5 out of 5
following a purchase from 16/12/2022
The size was exactly right.
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Response from Precision Ski
Hello Pascal, Thank you for your feedback. Your satisfaction is our priority so we are delighted to have met your needs. Best wishes, The Précision Ski team
I
isabelle E.
Rating: 5 out of 5
following a purchase from 21/12/2022
Perfect
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Response from Precision Ski
Hello Isabelle, Thank you for your positive feedback! We are delighted to hear that you are happy. Best wishes, The Précision Ski team
P
Pascal G.
Rating: 5 out of 5
following a purchase from 20/12/2022
High quality product at a great price. Next day delivery. I recommend this site.
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Response from Precision Ski
Hello Pascal, Thank you for your comment. We strive every day to make your experience better, so we are delighted to have been able to meet your expectations! Best wishes, The Précision Ski team
A
Alex L.
Rating: 5 out of 5
following a purchase from 24/11/2022
Greetings from the UK! I was looking for a Canada Goose Parka for my daughter and Precision Ski was the cheapest I could find. I ordered online and the Parka was with me within a week - excellent service! My daughter had the coat for Christmas and loves it!
Response from Precision Ski
Hello Alex, Thank you for sharing your experience. It is very important for us to give you complete satisfaction at every stage of your order, so we are delighted to have been able to do this with you today! Best wishes, The Précision Ski team
A
Alberto C.
Rating: 2 out of 5
following a purchase from 20/12/2022
They were not my size, the mittens are too big for me!
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Amandine A.
Rating: 5 out of 5
following a purchase from 28/12/2022
Very happy with my purchase and the parcel arrived in 2 days?
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Response from Precision Ski
Hello Amandine, Thank you for sharing your experience with us. We are delighted to have been able to live up to your expectations, your satisfaction is our priority. Best wishes, The Précision Ski team
L
Louis N.
Rating: 5 out of 5
following a purchase from 20/12/2022
Impec
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Response from Precision Ski
Hello Louis, Thank you for your feedback. We are happy to have been able to meet your expectations. Best wishes, The Précision Ski team
S
sylvia S.
Rating: 5 out of 5
following a purchase from 17/12/2022
Everything perfect
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Response from Precision Ski
Hello Sylvia, Thank you for your positive feedback! We are happy to know that you are satisfied. Best wishes, The Précision Ski team
M
Morère T.
Rating: 5 out of 5
following a purchase from 29/12/2022
Very happy with my purchase and the service I received.
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Response from Precision Ski
Hello, thank you for your positive feedback! Your shared experience is always read with attention, we are delighted to know that you are satisfied. Best wishes, The Précision Ski team
M
Marc F.
Rating: 5 out of 5
following a purchase from 17/12/2022
delivery on time top
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Response from Precision Ski
Hello Marc, Thank you for your positive message. We're delighted to have been able to meet your expectations so quickly. Happy holidays, The Précision Ski team
D
David M.
Rating: 5 out of 5
following a purchase from 16/12/2022
Thank you.
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Response from Precision Ski
Hello David, Thank you for your feedback. We are happy to know that you are satisfied. Happy holidays, The Précision Ski team
J
Jean-Luc L.
Rating: 4 out of 5
following a purchase from 18/12/2022
Difficult to use a credit
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Response from Precision Ski
Hello Jean-Luc, Thank you for your feedback. Following the processing of your return, you have received a credit invoice by e-mail. This is useful for our accounting purposes as well as yours, to indicate that a product has been returned and refunded. Rest assured, it's indeed a refund, and the payment method you used for your purchase will be credited within 48 hours. Happy Holidays, The Précision Ski Team
S
Séverine P.
Rating: 5 out of 5
following a purchase from 18/12/2022
Very satisfied. Order arrived quickly with two small gifts of the brand ordered. Would recommend.
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Response from Precision Ski
Hello Sévérine, Thank you for your positive feedback! We are happy to know that you are satisfied. Happy holidays, The Précision Ski team
S
Stefanny B.
Rating: 5 out of 5
following a purchase from 26/12/2022
Satisfied with my order at a good price and the parcel arrived 2 days after it was placed.
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Response from Precision Ski
Hi Stefanny, Thank you for your feedback! We are delighted that your experience with Precision Ski went so well. Have a nice day and see you soon, The Precision Ski Team
N
nathalie D.
Rating: 2 out of 5
following a purchase from 17/12/2022
How is it possible to cancel an order due to insufficient stock?
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Response from Precision Ski
Hello Nathalie, We are very sorry for the cancellation of your order, but at this time of year orders are flooding in and it may happen that two orders cross and the product will not be available for both. We apologize for the inconvenience. Season's greetings, The Précision Ski team
M
Mélanie A.
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast delivery, product as described. I recommend this site without any problem
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Response from Precision Ski
Hello Mélanie, Thank you very much for your message! We are happy to be able to meet your expectations on a daily basis. Happy Holidays, The Précision Ski team
K
Kilian C.
Rating: 1 out of 5
following a purchase from 09/12/2022
I paid for colissimo 24h delivery, my parcel arrived 4 or 5 days later, it was not left at the right address. Namely in front of a hotel entrance outside. The receptionist was kind enough to warn me, otherwise I would never have received my parcel, which was marked as delivered.
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Delphine V.
Rating: 5 out of 5
following a purchase from 15/12/2022
Beautiful pair of gloves! Can't wait to try them on!
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Response from Precision Ski
Hi Delphine, Thank you for your positive feedback! Your shared experience is always carefully read, and we're delighted to know that you're satisfied. Happy holidays, The Précision Ski team
M
Marie-Maud M.
Rating: 1 out of 5
following a purchase from 12/12/2022
Hello, I'm sorry to have to give you such a bad mark. But I never received my après-ski ordered on December 12, apparently because of Mondial Relais, PRECISION SKI's subcontractor for delivery. After several calls to customer service, I proposed the cancellation solution myself.... Nothing else was ever suggested... I feel alone ....
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Response from Precision Ski
Hello Marie-Maud, Thank you for your feedback. We are sincerely sorry for such a bad delivery experience. Despite our numerous reminders to the carrier, the problem has not been resolved and your package is still in their hands. However, we didn't leave you on your own; the cancellation option was presented to you on your third reminder, but we concluded that we would wait a little longer before considering this alternative. What's more, when you gave us your agreement, the refund was made the same day. Unfortunately, at this festive time of year, we are as dependent on the attitude of the carriers as you are, and we are doing our best to respond quickly and correctly to your requests. Happy holidays, The Précision Ski team
C
Corinne D.
Rating: 5 out of 5
following a purchase from 14/12/2022
Really excellent and fast delivery. My niece loved her item.
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Response from Precision Ski
Hello Cornne, Thank you for your comment. We strive every day to make your experience better, so we're delighted that we were able to meet your expectations and please your niece! Happy Holidays, The Précision Ski Team
C
cyril T.
Rating: 3 out of 5
following a purchase from 16/12/2022
Hello, I placed an order with delivery to my place of work, the delivery was made to a point relay which is located 5 km from the village, as a shopkeeper during the Christmas period it was very difficult for me to free myself during the opening hours of the point relay. I only learned about delivery to a point relay when the delivery was made, it was up to me to adapt to be able to collect my parcel....a little annoyed I must admit and not used to you... this said very happy with my order... I remain a customer without problems I would just have liked to be warned when ordering that I would be delivered in a point relay and not at home I would have arranged before... thank you... I wish you all the best for the festive season... cyril
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Response from Precision Ski
Hello Cyril, Thank you for your feedback. We are very sorry for this bad delivery experience. Delivery by Mondial Relay is indeed made in shops that act as a relay point for their company and is therefore not a home delivery. Next time, opt for a GLS delivery, and they'll deliver to the place of your choice. Happy holidays, The Précision Ski team
L
Lucia R.
Rating: 5 out of 5
following a purchase from 15/12/2022
Very fast.
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Response from Precision Ski
Hello, thank you for your positive feedback! Your shared experience is always carefully read, and we're delighted to know that you're satisfied. Happy holidays, The Précision Ski team