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A
Rating: 4 out of 5
Satisfactory,
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
All reviews
A
Rating: 4 out of 5
I like the choice of items offered, the site is very pleasant, items shipped and delivered quickly; the packaging is very careful; I would maybe like more details on the description of the items, more photos reflecting the material, the exact color, the volume...
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A
Rating: 4 out of 5
Speed for the preparation and sending of the order. Serious customer service.
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A
Rating: 5 out of 5
No problem, fast delivery.
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A
Rating: 5 out of 5
Fast delivery in careful packaging with bubbles and reinforcements.
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A
Rating: 5 out of 5
Very good service: attentive, fast, efficient.
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A
Rating: 4 out of 5
Delivery was a bit long.
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A
Rating: 5 out of 5
Delivery was compliant and fast.
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A
Rating: 5 out of 5
good
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A
Rating: 4 out of 5
Fast delivery but the box was soaked and well damaged... Fortunately, the products were well packaged!!
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A
Rating: 5 out of 5
very fast delivery, package in perfect condition
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A
Rating: 5 out of 5
I had to contact the store by phone for a question about a product, the male person was available and had impeccable courtesy. All positive for the service of the online store Pure Deco and its telephone reception.
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A
Rating: 5 out of 5
The service provided was impeccable
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A
Rating: 5 out of 5
as described. fast delivery. thank you.
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A
Rating: 5 out of 5
perfect, fast delivery, item as described, to recommend
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A
Rating: 4 out of 5
No issues, products and deadlines respected
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A
Rating: 5 out of 5
Everything very good, the information provided, the delivery, the packaging of the products, the refinement of the presentation (tissue paper around a blanket), the quality and originality of the products offered on the site
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A
Rating: 5 out of 5
Super efficient!
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A
Rating: 4 out of 5
Quality product but a bit expensive
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A
Rating: 4 out of 5
Order correctly acknowledged and delivered quickly.
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A
Rating: 5 out of 5
top site
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A
Rating: 2 out of 5
1 / Probably lack of controls (e.g. by sampling) of the product: - Indications on the packaging (pure white) not compliant with the content (blue light); - Wire connection (very thin) / transformer (heavy): breakage during use. 2 / Relatively high flat-rate delivery charges for a modest purchase amount (17.5%). I expect a mail order purchase price to be as close as possible to a local retail distribution. 3 / Good information conditions on order preparation and delivery. The product is an electric garland from the Blachère brand, made in China.
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A
Rating: 5 out of 5
Nothing to complain about. Fast delivery and product as described.
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A
Rating: 5 out of 5
Fast, efficient.
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A
Rating: 5 out of 5
Order acknowledged very quickly. Excellent follow-up. Fast delivery
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
I ordered three chandeliers on Friday (before 12pm) and they were delivered the following Thursday morning IN BELGIUM. Before I placed my order with Pure Deco, I had inquired at a Belgian store (in Ghent) for these chandeliers and they could not give me a delivery time. That's why I turned to Pure Deco. I am extremely happy!
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A
Rating: 4 out of 5
Sticker as per the site, fast delivery, item not damaged.
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A
Rating: 4 out of 5
Fast delivery and responsive customer service. Positive review
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A
Rating: 5 out of 5
Very well designed site, fast delivery, perfect packaging, nothing to say
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A
Rating: 5 out of 5
Very beautiful products, chic and simple. Ultra fast shipping, with suitable packaging.
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A
Rating: 4 out of 5
Good services: quality of the item, originality, fast delivery.
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A
Rating: 4 out of 5
fast and compliant
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A
Rating: 5 out of 5
Fast and careful shipping!!! Congratulations
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A
Rating: 4 out of 5
ordered placemats but the photo did not specify that the coasters of the same shape as the placemat were not included in the lot. red color same as in the photo/ fast delivery/ product seems to be of good quality/ to see in use
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Response from Pure Deco
Hello, Indeed, the model you ordered has an option. You chose to order the option '1 placemat 51 x 36 cm', this option being different from the choice of 3 mini sets. Indeed, our photo presents the large placemat as well as the small ones. We thank you for your comment and hope that you will be completely satisfied with your order. Best regards, Your Customer Service
A
Rating: 5 out of 5
Fast shipping and items that perfectly match the description, thank you!
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A
Rating: 5 out of 5
after a delivery error everything went well and I received this package on time thank you
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A
Rating: 5 out of 5
Fast delivery with effective tracking, product conforms to the photos. I am very satisfied.
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A
Rating: 5 out of 5
Relevance of the proposed products, ease of access to the site, speed of delivery, effective packaging of fragile products.....everything was perfect.
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A
Rating: 3 out of 5
The site does not contain enough descriptive information about the products, poorly organized, not enough photos of the items in context. The carrier was supposed to come today, 21/11/14. I waited at home all day since 8 AM this morning. It is 6 PM and he still hasn't come while the delivery hours end at 5:30 PM. Already the fact of not offering a time slot is not practical (who stays at home without moving from 8 AM to 5:30 PM on weekdays?). A fool like me. So waiting for nothing is infuriating!
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