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M
Rating: 5 out of 5
Fast shipping and very good products. I have been using oligovit on all my horses for 4 years.
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 004 published reviews
Summary of reviews
The store delivers speed and reliability, with many reviews highlighting fast delivery, quick order processing, and careful, well-protected packaging that keeps products intact. Customers repeatedly mention strong value and satisfaction with product quality, noting effective results, appetizing options for horses, and a broad range of foods and supplements at a favorable price point. Customer service and guidance are also praised, with experts providing excellent advice, responsive support, and easy ordering experiences. Overall, Reverdy is described as trustworthy, convenient, and consistently delivering quality products with prompt shipping.
All reviews
E
Rating: 5 out of 5
Perfect CMV order, the product is great, fast delivery times, I recommend
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A
Rating: 5 out of 5
Everything was perfect!
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J
Rating: 5 out of 5
Excellent products Fast delivery and very well packaged parcel
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R
Rating: 5 out of 5
perfect biotin
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Y
Rating: 5 out of 5
super product
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A
Rating: 4 out of 5
Too bad I couldn't get my invoice with my VAT number... Great product and well delivered
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Response from Reverdy
Hello Anouchka, and thank you for your feedback.
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
V
Rating: 5 out of 5
Super fast and careful shipping. The flora is a must for horses with gastric problems and the apple flavor helps them take it easily!
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D
Rating: 5 out of 5
Great thanks.
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M
Rating: 5 out of 5
TB but I had requested a measurement for granules that was not sent to me...
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H
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
PERFECT
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E
Rating: 5 out of 5
Top quality
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C
Rating: 3 out of 5
Order via your site perfectly compliant. However, problem with the carrier: - difficult to reach to set the appointment. - impossible to get a time slot for the appointment, delivery on the same day. - the delivery person came the day after the appointment, moreover a bag was damaged on the pallet.
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Response from Reverdy
Hello Charlotte, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible take a photo of the damages) and then inform us. This will allow us to file a complaint with the carrier.
In general, when you encounter any complications related to a delivery, do not hesitate to contact us directly, so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible take a photo of the damages) and then inform us. This will allow us to file a complaint with the carrier.
In general, when you encounter any complications related to a delivery, do not hesitate to contact us directly, so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
F
Rating: 5 out of 5
Fast delivery and compliant product - It's perfect!
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A
Rating: 5 out of 5
Very happy with my order, I didn't expect this result
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N
Rating: 5 out of 5
My mare loves it and perfect delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent quality products!!
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J
Rating: 5 out of 5
fast, well packaged, compliant
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S
Rating: 5 out of 5
Very good responsiveness on deadlines Very good product
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D
Rating: 5 out of 5
Very good quality products. I was very well informed and advised regarding the products and their quantity.
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V
Rating: 5 out of 5
Very good quality products, and fast delivery.
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S
Rating: 5 out of 5
Easydose, fast delivery and good product easy to give; and appetizing!!
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M
Rating: 5 out of 5
Excellent completely vitaminized. The difference in energy in my horses in the meadow is striking.
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E
Rating: 3 out of 5
Catastrophic delivery with GLS
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Response from Reverdy
Hello Émilie, thank you for your feedback.
We sincerely apologize for the difficulties encountered, which are completely independent of our will.
As we discussed during our exchanges, we have finally resolved this issue.
For your next order, do not hesitate to contact us in advance, so that we can find a solution to ensure your delivery goes as smoothly as possible.
Our team remains available for any information or to answer your questions. So please do not hesitate to contact us!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered, which are completely independent of our will.
As we discussed during our exchanges, we have finally resolved this issue.
For your next order, do not hesitate to contact us in advance, so that we can find a solution to ensure your delivery goes as smoothly as possible.
Our team remains available for any information or to answer your questions. So please do not hesitate to contact us!
See you soon,
The Reverdy team
D
Rating: 5 out of 5
Delivery and products as expected.
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T
Rating: 5 out of 5
Happy with my purchase
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S
Rating: 5 out of 5
I had made a mistake in my order, I contacted customer service and the problem was resolved immediately. I was then able to reorder without any issues. Available and professional service. Very satisfied.
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S
Rating: 5 out of 5
Very good. Very fast
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J
Rating: 5 out of 5
Very well, just a few difficulties opening the Reverdy Flore bucket! A QR code on the bucket linking to the tutorial video would be great!
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Response from Reverdy
Hello Julie, thank you for your feedback on the product :)
The packaging of our products is designed to be as airtight as possible to ensure optimal storage conditions, and sturdy enough to withstand transport and be reused.
You will indeed find a small QR code on the label on the back of the product, leading to a video to better understand how to open our packaging. You can also access it directly via the following link: https://www.youtube.com/shorts/NVaViMS_kWw :)
Feel free to reach out to us if you have any questions!
The Reverdy team
The packaging of our products is designed to be as airtight as possible to ensure optimal storage conditions, and sturdy enough to withstand transport and be reused.
You will indeed find a small QR code on the label on the back of the product, leading to a video to better understand how to open our packaging. You can also access it directly via the following link: https://www.youtube.com/shorts/NVaViMS_kWw :)
Feel free to reach out to us if you have any questions!
The Reverdy team
A
Rating: 5 out of 5
Quality products I recommend
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M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
The delivery was quick, the product in perfect condition. My horse has just started the treatment so for now there isn't much change. Thank you for everything.
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V
Rating: 5 out of 5
The site is very convenient, the products are of quality and the prices are in line with the market.
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A
Rating: 5 out of 5
Fast shipping but issues with the carrier!
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Response from Reverdy
Hello Audrey,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to immediately contact our Customer Service so that we can assist you as effectively as possible.
If you have any questions, feel free to reach out to us. Our team remains 100% dedicated and at your service!
See you soon,
The Reverdy team
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to immediately contact our Customer Service so that we can assist you as effectively as possible.
If you have any questions, feel free to reach out to us. Our team remains 100% dedicated and at your service!
See you soon,
The Reverdy team
S
Rating: 5 out of 5
Product meets my expectations.
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F
Rating: 5 out of 5
Quality products, delivered quickly to a pickup point. I am very satisfied.
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C
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Nothing to report
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