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J
Rating: 5 out of 5
Always correct.
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
All reviews
J
Rating: 5 out of 5
Quality product, customer service and advice are great, very good exchange and easy by email or phone, I highly recommend
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L
Rating: 5 out of 5
Reliable and professional site, I recommend it with my eyes closed.
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N
Rating: 5 out of 5
Fast, efficient, neat!
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L
Rating: 4 out of 5
Good receipt of the ordered product. Disappointed to receive a few days later a promo code announcement from them for their 50th anniversary... I couldn't take advantage of it even though I have already ordered several times from their site.
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Response from Reverdy
Hello Laurence, thank you for your feedback.
When an offer is available on our website, we do our best to inform you as soon as possible.
To stay updated on all our news, feel free to subscribe to our newsletter and follow us on social media! We are active, which will help you not to miss a potential offer.
If you have any questions or need advice, don't hesitate to reach out to us, our team is available!
See you soon,
The Reverdy team
When an offer is available on our website, we do our best to inform you as soon as possible.
To stay updated on all our news, feel free to subscribe to our newsletter and follow us on social media! We are active, which will help you not to miss a potential offer.
If you have any questions or need advice, don't hesitate to reach out to us, our team is available!
See you soon,
The Reverdy team
C
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Fast delivery and very good products
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E
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
Product faithful to the description and effective for my horse's health after 1 month of treatment, I see the difference
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C
Rating: 5 out of 5
Oligovit mineral CMV at its best
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H
Rating: 3 out of 5
expensive delivery, possibility of free pickup point nearby not possible... too bad
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Response from Reverdy
Hello Helena, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or to your home), according to your preferences and the associated price.
And if you're interested, know that shipping costs are free for purchases over €65 excluding tax.
Feel free to reach out to us if you have any other questions, our team is here to help :) !
The Reverdy team
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or to your home), according to your preferences and the associated price.
And if you're interested, know that shipping costs are free for purchases over €65 excluding tax.
Feel free to reach out to us if you have any other questions, our team is here to help :) !
The Reverdy team
M
Rating: 5 out of 5
Always top-notch delivery and products
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I
Rating: 5 out of 5
Very appetizing, my horse loves these treats.
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M
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Excellent products
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M
Rating: 5 out of 5
Effective and fast, good product
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G
Rating: 5 out of 5
Nothing to say as usual, thank you for the quality of service
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E
Rating: 5 out of 5
Great product, my horse loves it.
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C
Rating: 5 out of 5
Very satisfied with Reverdy food, my horse is getting more and more beautiful, thank you
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A
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
Very satisfied
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F
Rating: 5 out of 5
Very fast delivery and excellent quality product.
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V
Rating: 3 out of 5
It is certainly a good product but unfortunately my horse doesn't like them!!! Impossible to get him to take them even in food or with apple and carrot!!!
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Response from Reverdy
Hello Véronique, thank you for your feedback.
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to lessen, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it little by little.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horse better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
The smell is related to the active ingredients that make up the CMV, vitamins, and trace elements. We added an apple flavor to "mask" this smell as much as possible, thus making it easier for horses to take the CMV.
Some horses or ponies sometimes need to be a little "conditioned" to eventually appreciate it. If you want the smell to lessen, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it little by little.
Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horse better? :)
If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our nutrition advisor team, supported daily by the veterinarians of the Health Pole, is here to assist you.
See you soon,
The Reverdy team
C
Rating: 5 out of 5
The only vitamin that stabilizes my horse suffering from motor neuron disease (tremors stopped during a crisis in 5 days). Larger packaging should be considered since the liter lasts me 20 days during the autumn-winter period.
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C
Rating: 5 out of 5
I am very satisfied with the brand. My horse loves the grains and feels much better.
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X
Rating: 5 out of 5
Very professional and fast delivery
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L
Rating: 2 out of 5
Hello, One bag out of two was torn during delivery, we reported it to the delivery person (as you told us to do by phone) but there has been no follow-up. We lost less than half a bag but given the price of the grains, we would have appreciated a gesture from you (which you also mentioned during the call).
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Response from Reverdy
Hello Lina, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
As soon as we became aware of the problem, we immediately opened a dispute file with the carrier. Unfortunately, this procedure can sometimes take time and we are dependent on their response.
The file has finally been closed, and we have taken the necessary steps to compensate you.
We remain at your disposal if you have any other questions.
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
As soon as we became aware of the problem, we immediately opened a dispute file with the carrier. Unfortunately, this procedure can sometimes take time and we are dependent on their response.
The file has finally been closed, and we have taken the necessary steps to compensate you.
We remain at your disposal if you have any other questions.
See you soon,
The Reverdy team
J
Rating: 3 out of 5
I just received the product so I don't have an opinion yet. But the delivery was terrible. It was not delivered to the intended pickup point but 10km away!!!!
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Response from Reverdy
Hello Julie, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which are completely beyond our control.
When you encounter any complications related to a delivery, do not hesitate to contact us directly so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
We apologize for the difficulties encountered with the carrier, which are completely beyond our control.
When you encounter any complications related to a delivery, do not hesitate to contact us directly so that we can assist you.
If you have any questions or need advice, feel free, our team is here to listen to you!
See you soon,
The Reverdy team
M
Rating: 5 out of 5
Very good product
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L
Rating: 5 out of 5
Yes. Everything went very well. Being injured, the driver brought the pallet as close as possible to my storage location. I thank him again. I would have liked to have a green bucket.
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Very good site Fast shipping
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V
Rating: 5 out of 5
Order delivered quickly and in good condition!
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M
Rating: 5 out of 5
Good products. Fast delivery. Very satisfied
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L
Rating: 5 out of 5
Delivery time respected and fast.
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S
Rating: 5 out of 5
Very fast delivery. Excellent product
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C
Rating: 5 out of 5
Delivery always very fast
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L
Rating: 5 out of 5
The product seems to be exactly what I was looking for my horse with Crohn's disease, preventing vitamin reabsorption in the small intestine. Received quickly.
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N
Rating: 5 out of 5
Order fulfilled very quickly with impeccable secure delivery!
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F
Rating: 5 out of 5
Great product that I use constantly for my three horses.
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