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L
Rating: 5 out of 5
Order received quickly and in perfect condition
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
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S
Rating: 5 out of 5
Fast and top product
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N
Rating: 5 out of 5
Quality products, horses love them, fast shipping
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Y
Rating: 5 out of 5
No worries about ordering or delivery, the mare appreciates CMV.
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N
Rating: 5 out of 5
I ordered the CMVs as treats. Very satisfied with my purchase and the delivery was fast! I'll definitely be recommending them!
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S
Rating: 3 out of 5
Delivery super long Products rather expensive. Too bad there is no more jacket or offered or loyalty advantage.
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Response from Reverdy
Hello Sébastien, thank you for your feedback.
We apologize for the difficulties encountered during the delivery of your order.
Our teams and carriers had to deal with a particular situation, with a high number of orders on November 29, as well as difficult weather conditions in Normandy, which impacted our production zone.
In order to be fully transparent about this situation, we sent you a communication on 02.12.24 explaining the problems encountered, and inviting you to contact our customer service department if you have any questions.
Concerning the loyalty program, by going to your Reverdy customer account (heading 'My account'; then 'Loyalty program'), you can consult your available balance, as well as the expiry date of the voucher(s) generated. If euros are available on your account, you can deduct them from your order by checking the box before payment.
You can now visit the Loyalty Program page to find out how much is available to use on your next order of nutritional supplements.
If you have any further questions, please don't hesitate to get in touch with us. Our team is always ready to answer your questions!
The Reverdy team
We apologize for the difficulties encountered during the delivery of your order.
Our teams and carriers had to deal with a particular situation, with a high number of orders on November 29, as well as difficult weather conditions in Normandy, which impacted our production zone.
In order to be fully transparent about this situation, we sent you a communication on 02.12.24 explaining the problems encountered, and inviting you to contact our customer service department if you have any questions.
Concerning the loyalty program, by going to your Reverdy customer account (heading 'My account'; then 'Loyalty program'), you can consult your available balance, as well as the expiry date of the voucher(s) generated. If euros are available on your account, you can deduct them from your order by checking the box before payment.
You can now visit the Loyalty Program page to find out how much is available to use on your next order of nutritional supplements.
If you have any further questions, please don't hesitate to get in touch with us. Our team is always ready to answer your questions!
The Reverdy team
J
Rating: 5 out of 5
Very good product, very good and fast customer service.
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A
Rating: 5 out of 5
Very satisfied, as always! I've been ordering CMV for my pony for eight years now, and I've never been disappointed, either with the product or the service.
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M
Rating: 5 out of 5
Very good
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L
Rating: 4 out of 5
Fast and reliable
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H
Rating: 5 out of 5
At the top
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M
Rating: 1 out of 5
Delivery 3 weeks after ordering!
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Response from Reverdy
Hello Mélinda, thank you for your feedback.
We apologize for the difficulties encountered during the delivery of your order.
Our teams and carriers had to deal with a particular situation, with a high number of orders on November 29, as well as difficult weather conditions in Normandy, which affected our production area.
In order to be fully transparent about this situation, we sent you a communication on 02/12/24 explaining the problems encountered, and inviting you to contact our customer service department if you have any questions.
Should you have any further questions, please do not hesitate to contact us. Our team remains fully mobilized to answer your questions.
The Reverdy team
We apologize for the difficulties encountered during the delivery of your order.
Our teams and carriers had to deal with a particular situation, with a high number of orders on November 29, as well as difficult weather conditions in Normandy, which affected our production area.
In order to be fully transparent about this situation, we sent you a communication on 02/12/24 explaining the problems encountered, and inviting you to contact our customer service department if you have any questions.
Should you have any further questions, please do not hesitate to contact us. Our team remains fully mobilized to answer your questions.
The Reverdy team
M
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Excellent product
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V
Rating: 5 out of 5
Top
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E
Rating: 4 out of 5
On-time delivery and compliant products
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P
Rating: 5 out of 5
Very good product, fast and careful shipping
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C
Rating: 5 out of 5
The order arrived on time and the deliveryman was very helpful.
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S
Rating: 4 out of 5
Very good product, fast delivery. My horse afore
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Food top Service always perfect
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S
Rating: 5 out of 5
Very well packaged product, perfect delivery!
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C
Rating: 5 out of 5
👌 perfect
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Y
Rating: 5 out of 5
everything went well
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M
Rating: 5 out of 5
Order received on time. Product meets expectations
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M
Rating: 5 out of 5
Top products, fast delivery
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S
Rating: 4 out of 5
Lack of anticipation for delivery
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C
Rating: 5 out of 5
What great products that bring very good results I recommend
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E
Rating: 5 out of 5
Quality products
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O
Rating: 5 out of 5
Very satisfied, top-notch soap and tradesman first and foremost
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D
Rating: 5 out of 5
CLEAR
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Y
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Perfect! I appreciated the message informing me of the delay in preparation but a few extra days no big deal. Thank you 🙂
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G
Rating: 5 out of 5
Top product
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A
Rating: 4 out of 5
Super kwaliteit ruikt erg lekker paarden nemen het goed op
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A
Rating: 5 out of 5
Very warm welcome, very good products, efficient sales team
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C
Rating: 5 out of 5
No worries with Reverdy. Thank you for warning me about the longer delivery time. However, the parcel was thrown over the fence on delivery, fortunately no breakage.
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S
Rating: 5 out of 5
Order received promptly. Thank you
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I
Rating: 5 out of 5
Best horse feed
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K
Rating: 5 out of 5
Great products and very fast delivery! I recommend!!! :-)
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