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J
Rating: 5 out of 5
Fast delivery. Products that my horses like and that seem to have a positive impact on their health. Thank you very much!
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
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E
Rating: 5 out of 5
Perfect as always, thank you!
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E
Rating: 5 out of 5
Very good CMV
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A
Rating: 4 out of 5
Beautiful discovery of the site
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S
Rating: 5 out of 5
Fast delivery, cmv that my mare takes with pleasure
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D
Rating: 5 out of 5
Good product
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J
Rating: 5 out of 5
Ordering - Receiving - Product quality
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F
Rating: 5 out of 5
Quality products!!!
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W
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
best Vitamin E
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M
Rating: 5 out of 5
Very good, I recommend
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E
Rating: 5 out of 5
Very good team despite problems with my order
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C
Rating: 5 out of 5
Fast and efficient
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M
Rating: 4 out of 5
high quality vitamin and mineral supplements for the horses in our stable, whether they are working, breeding or resting, enjoy your day!
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S
Rating: 5 out of 5
Very good, specially adapted products. Wide range of products. Fast delivery
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N
Rating: 5 out of 5
Order dispatched quickly and delivered without a hitch. The easydose format of Oligovit cmvs is practical, and my three horses really appreciate them!
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S
Rating: 5 out of 5
Good products, fast delivery
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A
Rating: 3 out of 5
Parcel received chipped on the side along its entire length + a very small hole but which pierced the 2 packages of the 20 kg bag. Not a great experience, I must admit I was disappointed with my first order. Also, the punctured package was dropped off at the door without ringing the bell. It's a good thing nobody stole it from me, and it's a good thing my gate was open, otherwise I imagine it would have been left in the street at the mercy of the rain and theft ...
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Response from Reverdy
Hello Alexandra, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, totally beyond our control.
Following your comment, we immediately tried to contact you to find out more about the situation, but were unable to do so.
In the future, please do not hesitate to contact us directly so that we can do what we can to help you. And in the event that the parcel is handed over to you directly, we invite you to make a reservation on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us.
Our team remains 100% mobilized and ready to listen to you, so please don't hesitate to contact us to discuss the matter.
The Reverdy team
We apologize for the difficulties encountered with the carrier, totally beyond our control.
Following your comment, we immediately tried to contact you to find out more about the situation, but were unable to do so.
In the future, please do not hesitate to contact us directly so that we can do what we can to help you. And in the event that the parcel is handed over to you directly, we invite you to make a reservation on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us.
Our team remains 100% mobilized and ready to listen to you, so please don't hesitate to contact us to discuss the matter.
The Reverdy team
P
Rating: 5 out of 5
Excellent CMV. I've been using it for 3 months on my mare and shetlands, and I've noticed the difference in the quality of their feet, despite the capricious weather. What's more, the apple flavor in the EASY DOSE version is much appreciated and replaces treats. Just perfect!
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P
Rating: 5 out of 5
fast delivery. Item conforms. No worries
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A
Rating: 5 out of 5
Very good product, fast delivery
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N
Rating: 3 out of 5
The parcel arrived damaged, 11 days after the order, and the carrier only called on the day of delivery (no possibility of tracking). The products may be good, but the ordering/delivery process leaves a lot to be desired.
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Response from Reverdy
Hello Nolwenn, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
In accordance with our standard delivery times of 10 working days for deliveries by carrier, your products were dispatched the day after you placed your order, thus respecting our commitments.
Concerning the damaged parcel, please note that we take great care in preparing your orders. However, it may happen that something goes wrong during transport.
In this case, please do not hesitate to note any reservations on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions. Our team is at your service!
Have a nice day,
The Reverdy team
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
In accordance with our standard delivery times of 10 working days for deliveries by carrier, your products were dispatched the day after you placed your order, thus respecting our commitments.
Concerning the damaged parcel, please note that we take great care in preparing your orders. However, it may happen that something goes wrong during transport.
In this case, please do not hesitate to note any reservations on the delivery note, specifying the nature of the damage and the product affected (if possible, take a photo of the damage) and then inform us. This will enable us to file a claim with the carrier to compensate you.
You can reach us on 02 33 91 35 60 (then press #3) or write to us at [email protected] if you have any questions. Our team is at your service!
Have a nice day,
The Reverdy team
A
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Never disappointed, fast delivery and reliable driver as usual.
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G
Rating: 5 out of 5
Very Good Thank you
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P
Rating: 5 out of 5
CMV at its best! Rich in selenium, but well suited to the deficiencies we encounter. Easy to administer and generally well tolerated in terms of taste.
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E
Rating: 5 out of 5
Attractive price and fast delivery. Efficient after-sales service.
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T
Rating: 5 out of 5
Good products, fast shipping and well protected. Thank you for the little sms to remind me to pick up my parcel at the relay point!
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I
Rating: 5 out of 5
Top👍
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V
Rating: 4 out of 5
No problem with Reverdy, good products but delivery needs to be reviewed.
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C
Rating: 5 out of 5
I've been using Reverdy products for years. Never disappointed. Always good advice from the whole team. I would recommend
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M
Rating: 5 out of 5
Very good
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C
Rating: 4 out of 5
I really like Reverdy, Oligovit is a great product. It was great to be able to take advantage of a black friday discount.
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I
Rating: 5 out of 5
High-quality products, attentive listening, specific advice from true professionals who know the equine world inside out THANK YOU!
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C
Rating: 5 out of 5
Order received very quickly
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M
Rating: 5 out of 5
very well
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M
Rating: 4 out of 5
Very good brand.
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J
Rating: 5 out of 5
Very good brand
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A
Rating: 5 out of 5
Quality products, fast delivery.
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