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C
Rating: 5 out of 5
Very good value for money
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Customer reviews of RIPATON
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 571 published reviews
Summary of reviews
RIPATON consistently delivers on product quality, with many reviews highlighting well-made, beautiful, and carefully manufactured items, including impeccably finished table legs and frames that feel sturdy and durable. Delivery is repeatedly described as fast and reliable, with items arriving promptly and packaging noted as careful, though a few mentions call for improved delivery notifications or fewer delays in manufacturing. Customer service is portrayed as highly responsive and attentive, able to adjust orders quickly, correct issues efficiently, and provide helpful guidance throughout the purchasing process. Overall, customers praise the reliability, design quality, and supportive team, often noting pride in French production and the strong value offered at reasonable prices.
All reviews
N
Rating: 5 out of 5
Perfect! Arrived quickly, size and color as described, beautiful finish
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L
Rating: 5 out of 5
Excellent
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L
Rating: 4 out of 5
Very good product quality. I take away one star because I had an issue (which has been resolved since). Indeed, I was debited 4 times for my order instead of once. During my payment, the payment kept erroring out and asking me to try again. After checking, I had indeed been debited with each payment attempt. After contacting customer service (which by the way is not easy to reach by phone, it kept telling me to call back later because the line was busy at several times during the day), the situation was resolved. I still consider that this kind of problem is not normal, and that some people might not have noticed it.
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B
Rating: 5 out of 5
Great product, fast shipping but for custom-made.
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F
Rating: 5 out of 5
Quality products at satisfactory prices, and fast delivery
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S
Rating: 5 out of 5
Excellent quality and very well done work, best wishes, sincerely
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S
Rating: 5 out of 5
Good products, services and impeccable reaction
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P
Rating: 5 out of 5
Product in accordance with my order, serious company
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A
Rating: 5 out of 5
Easy to order Quick delivery Perfect delivery Easy assembly with my tray Impeccable final result Thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast shipping, and the quality is always impeccable
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G
Rating: 5 out of 5
I am delighted with my purchase! The color is just beautiful and the no-drill concept is great!
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D
Rating: 5 out of 5
Perfect fit and delivery.
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S
Rating: 5 out of 5
Compliant in every way. Very good.
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W
Rating: 5 out of 5
Very professional, and attentive with the deliveries thank you
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C
Rating: 5 out of 5
Nothing to say perfect
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F
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
correct delivery times. Customer service available. Very good products. Easy to assemble
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F
Rating: 5 out of 5
Totally satisfied with my order at Ripaton. Quality and design of the items are perfect. Fast delivery. I recommend.
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C
Rating: 5 out of 5
Quality product, nice and helpful team. All that a few km from my home!
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Response from RIPATON
Hello Carole,
We warmly thank you for your positive feedback. We are delighted that you appreciated the quality of our products and the service of our team. We look forward to your next visit!
Best regards,
The RIPATON team
We warmly thank you for your positive feedback. We are delighted that you appreciated the quality of our products and the service of our team. We look forward to your next visit!
Best regards,
The RIPATON team
R
Rating: 5 out of 5
Very beautiful quality.
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Response from RIPATON
Hello Robin,
We sincerely thank you for your flattering feedback. It is a true pleasure to know that you appreciate the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We sincerely thank you for your flattering feedback. It is a true pleasure to know that you appreciate the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
M
Rating: 5 out of 5
Nothing to say Only downside if your delivery service could notify by phone of their arrival
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Response from RIPATON
Hello Mickael,
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted that you are satisfied with your experience at RIPATON. Your suggestion regarding the delivery service is greatly appreciated and we take note of it to continue improving our services. We hope to have the pleasure of seeing you again soon in our online shop.
Best regards,
The RIPATON team
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted that you are satisfied with your experience at RIPATON. Your suggestion regarding the delivery service is greatly appreciated and we take note of it to continue improving our services. We hope to have the pleasure of seeing you again soon in our online shop.
Best regards,
The RIPATON team
D
Rating: 5 out of 5
A partner we have been working with for several years now. Reactivity, Availability, Quality of products and also Made in France
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Response from RIPATON
Hello Denis,
We warmly thank you for your positive feedback and for your loyalty over the years. It is a pleasure to know that our responsiveness, availability, and the quality of our products bring you satisfaction. We will be delighted to assist you again in your future projects.
Best regards,
The RIPATON team
We warmly thank you for your positive feedback and for your loyalty over the years. It is a pleasure to know that our responsiveness, availability, and the quality of our products bring you satisfaction. We will be delighted to assist you again in your future projects.
Best regards,
The RIPATON team
S
Rating: 5 out of 5
Excellent service!
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Response from RIPATON
Hello Samy,
We warmly thank you for your feedback. Your satisfaction is our greatest reward and it encourages us to continue offering you the best possible service.
Best regards,
The RIPATON team
We warmly thank you for your feedback. Your satisfaction is our greatest reward and it encourages us to continue offering you the best possible service.
Best regards,
The RIPATON team
A
Rating: 5 out of 5
This is not my first purchase. Sturdy and quality products. I just regret ordering 5 days too early, having received a discount at that time.
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Response from RIPATON
Hello Alain,
We sincerely thank you for your positive feedback and your comments on the quality of our products. We are delighted to count you among our loyal customers and appreciate your understanding regarding your order.
Best regards,
The RIPATON team
We sincerely thank you for your positive feedback and your comments on the quality of our products. We are delighted to count you among our loyal customers and appreciate your understanding regarding your order.
Best regards,
The RIPATON team
I
Rating: 5 out of 5
Impeccable and very clever articles, beautiful material and careful manufacturing. Fast shipping. Very proud to have been able to contribute to supporting a French company.
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Response from RIPATON
Hello Isabelle,
We warmly thank you for your very positive feedback. We are delighted that you like our items and that you appreciate the importance of supporting our French company. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We warmly thank you for your very positive feedback. We are delighted that you like our items and that you appreciate the importance of supporting our French company. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
E
Rating: 4 out of 5
Satisfied with my purchase
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Response from RIPATON
Hello Estelle,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your purchase and hope to see you again soon in our online shop.
Best regards,
The RIPATON shop team
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your purchase and hope to see you again soon in our online shop.
Best regards,
The RIPATON shop team
A
Rating: 5 out of 5
I answered on trust. To summarize, great in every way.
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Response from RIPATON
Hello Armand,
We sincerely thank you for your positive feedback! We are delighted to learn that you had a satisfactory experience with us. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We sincerely thank you for your positive feedback! We are delighted to learn that you had a satisfactory experience with us. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
J
Rating: 5 out of 5
Nice design and beautiful quality.
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Response from RIPATON
Hello Juliette,
We sincerely thank you for your positive feedback! We are delighted that the design and quality of our products please you. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We sincerely thank you for your positive feedback! We are delighted that the design and quality of our products please you. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
J
Rating: 5 out of 5
Top products and customer service
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Response from RIPATON
Hello Julia,
We sincerely thank you for your flattering evaluation. It is always a pleasure to know that our products and our after-sales service meet your expectations. We would be delighted to see you again soon in our online shop.
Best regards,
The RIPATON team
We sincerely thank you for your flattering evaluation. It is always a pleasure to know that our products and our after-sales service meet your expectations. We would be delighted to see you again soon in our online shop.
Best regards,
The RIPATON team
M
Rating: 5 out of 5
A simply impeccable service! I received my table legs and they are simply magnificent. The quality is truly there, the work is of great finesse and careful in every detail. Given the level of demand, the price is more than reasonable. Special mention to the customer service which is ultra responsive: 24 hours after placing the order, I realized that I had made a mistake with the color. I sent an email to change from white to black, and the change was taken into account extremely quickly without any issues. The shipping was very fast and the packaging particularly careful. I recommend it with my eyes closed!
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Response from RIPATON
Hello Marielle,
We warmly thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with the quality of our table legs and our service. Your recommendation particularly touches us and motivates us to continue offering the best experience to our customers.
Best regards,
The RIPATON team
We warmly thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with the quality of our table legs and our service. Your recommendation particularly touches us and motivates us to continue offering the best experience to our customers.
Best regards,
The RIPATON team
A
Rating: 5 out of 5
Very fast delivery and the product matches the description.
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Response from RIPATON
Hello Anne-Marie,
A big thank you for your very positive feedback! We are delighted to learn that the delivery was quick and that the product meets your expectations. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
A big thank you for your very positive feedback! We are delighted to learn that the delivery was quick and that the product meets your expectations. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
P
Rating: 5 out of 5
I came across this company by chance while researching online and I absolutely do not regret it. The product lines are elegant and of high quality. Moreover, you are located in - and for me, that is important. Keep working as you do. Thank you for everything.
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Response from RIPATON
Hello Patricia,
We sincerely thank you for your very positive feedback! We are delighted that our products have met your expectations and that our commitment to quality is appreciated by you. Your satisfaction motivates us to continue on this path.
Best regards,
The RIPATON shop team
We sincerely thank you for your very positive feedback! We are delighted that our products have met your expectations and that our commitment to quality is appreciated by you. Your satisfaction motivates us to continue on this path.
Best regards,
The RIPATON shop team
P
Rating: 4 out of 5
Shelf received and the powder coating is slightly damaged on one side of the shelf.
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Response from RIPATON
Hello Philippine,
We sincerely thank you for your feedback and are delighted to learn that you are very satisfied with your shelf. We note your feedback regarding the powder coating and we are committed to continuing to improve the quality of our products.
Best regards,
The RIPATON team
We sincerely thank you for your feedback and are delighted to learn that you are very satisfied with your shelf. We note your feedback regarding the powder coating and we are committed to continuing to improve the quality of our products.
Best regards,
The RIPATON team
F
Rating: 5 out of 5
the ordered product being available, the package arrived very very quickly and these furniture legs are very beautiful!
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Response from RIPATON
Hello Frédérique,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your order and that the furniture feet meet your expectations. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your order and that the furniture feet meet your expectations. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
E
Rating: 5 out of 5
The material is solid, easy to assemble, durable and aesthetic.
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Response from RIPATON
Hello Eric,
We warmly thank you for your positive review! We are delighted to learn that you appreciate the quality of our material and its ease of assembly. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
We warmly thank you for your positive review! We are delighted to learn that you appreciate the quality of our material and its ease of assembly. Your satisfaction is our greatest reward.
Best regards,
The RIPATON team
G
Rating: 5 out of 5
I am very satisfied with the coffee table legs I ordered, from the website to the delivery and especially the product treated with professionalism, I thank you and recommend you without reservation.
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Response from RIPATON
Hello Gilbert,
A big thank you for your flattering review! We are delighted to learn that you are satisfied with your order and that our service has met your expectations. Your recommendation touches us greatly and motivates us to continue offering the best to our customers.
Best regards,
The RIPATON store team
A big thank you for your flattering review! We are delighted to learn that you are satisfied with your order and that our service has met your expectations. Your recommendation touches us greatly and motivates us to continue offering the best to our customers.
Best regards,
The RIPATON store team
M
Rating: 4 out of 5
Quality bathroom products (wall supports) but it's a significant budget.
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Response from RIPATON
Hello Marielle,
We warmly thank you for your positive feedback! We are delighted that you appreciate the quality of our products for the bathroom. We understand that the investment can be significant, and we hope that our wall supports will bring you complete satisfaction.
Best regards,
The RIPATON team
We warmly thank you for your positive feedback! We are delighted that you appreciate the quality of our products for the bathroom. We understand that the investment can be significant, and we hope that our wall supports will bring you complete satisfaction.
Best regards,
The RIPATON team
P
Rating: 1 out of 5
I ordered an Intrépide table structure on the Ripaton website. On the site, the photos show welded internal joints. However, when I received the product, the internal joints were not welded. I informed customer service, who told me that it was their normal manufacturing process, that the photos were "non-contractual" and that no refund or return would be granted. However, on an e-commerce site, the photos are the only element the customer can rely on to make a purchase. Declaring them non-contractual after the sale amounts to undermining the legal guarantee of conformity. I sent a second registered letter, which, to this day, has not been picked up.
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