The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
All reviews
M
Marie-Agnès P.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fluid, simple and "reassuring" site. My order was processed quickly and the shipping tracking is OK perfect. I received my parcel on time... and the table legs are exactly as I wanted them. I'm delighted 👍
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Response from RIPATON
Thank you very much for your positive feedback, Marie-Agnès! We are delighted that you are satisfied with our services and products. We do everything we can to offer our customers the best possible experience. We hope to see you soon on our site.
A
Annick S.
Rating: 5 out of 5
following a purchase from 18/11/2024
I am happy and very satisfied to have ordered from you simple and effective as I like I recommend you
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Response from RIPATON
Thank you Annick for your recommendation and your satisfaction! We are delighted that you have enjoyed our service and products. See you soon on RIPATON!
J
Jean L.
Rating: 5 out of 5
following a purchase from 13/11/2024
impeccable everything went very well .... fast delivery as expected
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Response from RIPATON
Thank you for your positive feedback, Jean. We are delighted that everything went smoothly and that you appreciated the speed of delivery. We hope to see you soon on our RIPATON website!"
C
Christelle A.
Rating: 5 out of 5
following a purchase from 09/11/2024
The service and delivery were perfect. The table base is exactly what we expected.
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Response from RIPATON
Thank you Christelle for your positive feedback! We are delighted that you are satisfied with our service and product. Please don't hesitate to contact us if you need any further help or information. We'll always be here to offer you the very best of our expertise. We look forward to seeing you on our RIPATON website!
S
Sylvie P.
Rating: 5 out of 5
following a purchase from 13/11/2024
great product, express delivery, very satisfied, I recommend.
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Response from RIPATON
Thank you for your positive feedback, we are delighted to hear that you are satisfied with your purchase and our service! Don't hesitate to recommend us to your friends and family and to come back to our site for future purchases. Thank you for your trust and support.
A
Andrew C.
Rating: 5 out of 5
following a purchase from 15/10/2024
Impeccable
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that you are satisfied with your experience. We hope to see you soon!
C
Christoph M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Many thanks for the good product. Everything went really well. The goods are flawless and we are very satisfied.
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Aurelie R.
Rating: 1 out of 5
following a purchase from 04/11/2024
First of all, don't be in a hurry to receive your feet, the delivery time is not respected! But there's always an excuse... (lots of orders, carrier ....) Then there's the work itself! The finish isn't there, and you dare to say it's normal! Take a look at your competitors' work and learn from them... I should have ordered from my usual supplier, but ripaton had a good offer, so I gave it a try... And we'll leave it at that !!!!! No compensation whatsoever
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Response from RIPATON
Hello Aur lie,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations, both in terms of timing and finishing. Your feedback is valuable and allows us to improve our services.
We hope to have the opportunity to regain your trust in the future. Please do not hesitate to contact us directly to discuss your order.
Best regards,
The RIPATON team
L
LAURENT C.
Rating: 5 out of 5
following a purchase from 03/11/2024
Feet superbly packaged and quality You can see that they are made in France 🇫🇷
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Response from RIPATON
Thank you for your positive feedback on our RIPATON products. We are proud to offer quality feet, made in France. We hope you will be satisfied with your purchase!
S
sebastien flores F.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very professional, top quality and very responsive
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Response from RIPATON
Thank you very much for your positive review! We are delighted to count you among our satisfied customers and will continue to do our best to provide you with quality service. We look forward to seeing you again at RIPATON!
J
Jan D.
Rating: 2 out of 5
following a purchase from 09/11/2024
Mounting plate was bent!
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Laurent C.
Rating: 5 out of 5
following a purchase from 01/11/2024
Top nothing to say!
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
N
nicolas A.
Rating: 1 out of 5
following a purchase from 05/11/2024
Deplorable packaging, mediocre quality and zero feedback from customer service. I'm not going to recommend you!
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Response from RIPATON
Hello Nicolas,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with RIPATON did not meet your expectations. Your feedback on the packaging and quality is valuable, and we will take it into consideration to improve. Please know that our customer service is here to help you, and we are committed to resolving the issues encountered. We hope to have the opportunity to regain your trust.
Sincerely,
The RIPATON team
C
Catherine L.
Rating: 5 out of 5
following a purchase from 04/11/2024
Perfect.
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Response from RIPATON
Thank you for your positive review, Catherine! We are delighted that you are satisfied with our RIPATON site. Please don't hesitate to contact us if you need any further help or information. Have a nice day!
J
Jean D.
Rating: 4 out of 5
following a purchase from 21/10/2024
Positive opinion of the product. Small drawback on the packaging: the feet were not locked in the box and clashed together. Need to attach protectors to products for transport.
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Response from RIPATON
Thank you for your feedback, Jean. We are delighted that you like our product. We apologize for the packaging problem, and we'll make sure to improve it in the future. Have a nice day!"
S
Sandra F.
Rating: 5 out of 5
following a purchase from 31/10/2024
Efficiency and quality
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Response from RIPATON
Thank you Sandra for your positive feedback on our RIPATON website. We are delighted that you appreciated our efficiency and quality. Your satisfaction is our priority. Thank you again for your confidence. See you soon on RIPATON!
P
Patrick L.
Rating: 5 out of 5
following a purchase from 22/10/2024
package arrived safely
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Response from RIPATON
Thank you Patrick for your positive review of our RIPATON website. We are delighted that your package arrived safely. Do not hesitate to come back to us for other orders. Thank you again for your confidence.
A
Alexa A.
Rating: 5 out of 5
following a purchase from 02/11/2024
Serious company! The table legs are really high quality and lived up to our expectations! What's more, the shipment was fast. Nothing to say, thank you!
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Response from RIPATON
Thank you very much for your kind comment about our company RIPATON. We are delighted that our table legs met your expectations and that you appreciated the speed of our shipment. This encourages us to continue providing quality products to satisfy our customers. Thank you very much!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 03/11/2024
Excellent product Perfect delivery
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Response from RIPATON
Thank you for your positive review! We are pleased that our product and delivery service met your expectations. Please do not hesitate to come back to us if you need anything else. Have a nice day!
F
Fabrice C.
Rating: 5 out of 5
following a purchase from 03/11/2024
Beautiful, high-quality material, easy to assemble. A pleasure to work with. I hope it lasts! :)
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Response from RIPATON
Thank you very much for your positive comment, Fabrice! We're delighted that you're happy with our products. We rigorously select our materials to guarantee the durability of our furniture. Have a nice day!
L
Lyne C.
Rating: 5 out of 5
following a purchase from 31/10/2024
Everything conforms
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Response from RIPATON
Thank you for your positive review of our RIPATON site, we are delighted that everything is in line with your expectations! We hope to see you soon on our site.
T
Ternois Francoise F.
Rating: 5 out of 5
following a purchase from 31/10/2024
received the package in perfect condition and delivered it quickly.
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that you were satisfied with the receipt of your parcel and the speed of delivery. We always do our best to offer a quality service to our customers. See you soon on our site!
M
Marie C.
Rating: 5 out of 5
following a purchase from 28/10/2024
Very responsive and commercial after-sales service that makes up for the disappointment I experienced.
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Response from RIPATON
I'm delighted to read that you were very satisfied with our after-sales service, Marie. It encourages us to keep improving to offer you an ever more pleasant customer experience. Thank you very much for your review and your 5 star rating, it means a lot to us. We hope to see you soon on our RIPATON website!
J
Jonathan H.
Rating: 5 out of 5
following a purchase from 30/10/2024
Top! Thanks to all.
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Response from RIPATON
Thank you for your positive feedback! We're glad you like our site and hope to see you soon on RIPATON!
C
Christelle L.
Rating: 5 out of 5
following a purchase from 21/10/2024
nothing to report except perfect product quality and design, thank you.
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Response from RIPATON
Thank you very much for your positive feedback on RIPATON! We're delighted that you like our products and appreciate their quality and design. We will continue to do our best to offer you the best possible service. Thank you again for your confidence!
L
LAURENT D.
Rating: 3 out of 5
following a purchase from 22/10/2024
No assembly instructions included, but 8 fixing screws instead of 4.
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Response from RIPATON
Hello,
The assembly instructions are available via the QR code on the Merci card + in PDF format on the product sheet.
We hope you enjoy your order!
We hope to see you soon,
Ripaton Customer Service
G
Gérard F.
Rating: 5 out of 5
following a purchase from 25/10/2024
fast well packaged excellent product
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Response from RIPATON
Thank you very much Gérard for your positive review of our RIPATON website. We are delighted that your order was shipped quickly and that you are satisfied with the quality of our products. We hope to see you soon on our site for new orders!
C
Clara M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very happy with the product. And the commercial gesture made after a little misunderstanding. Thanks to the team!!!
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Response from RIPATON
Thank you very much for your positive feedback, Clara! We're delighted to hear that you're happy with our product and that you appreciated our business gesture. We remain at your disposal for any further inquiries. Thanks again and have a nice day!
F
Fabien M.
Rating: 5 out of 5
following a purchase from 07/10/2024
Delivery on time, well packaged, quality feet.
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Response from RIPATON
Thank you for your positive feedback, we appreciate it! We work hard to satisfy our customers and are delighted that you are happy with our products and services. See you soon on RIPATON!
C
Charlotte B.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very good, made-to-measure product in accordance with dimensions requested
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted to see that our made-to-measure product corresponds perfectly to your expectations. Please do not hesitate to contact us if you require any other custom-made items. We look forward to seeing you on our site!
A
Arnaud S.
Rating: 5 out of 5
following a purchase from 09/10/2024
We are satisfied with the product received, the delivery time and the order tracking.
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Response from RIPATON
Thank you for your feedback, we are delighted that you are satisfied with your order on our RIPATON website! We make it a point of honour to meet our deadlines and supply our customers with quality products. Thank you again for your trust and your positive feedback!
N
NADEGE V.
Rating: 5 out of 5
following a purchase from 24/10/2024
Perfect, compliant product
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that the product you ordered met your expectations. Please let us know what you think once you have tested it. We are always listening to our customers to improve our products and services. Have a nice day!
V
Viviane P.
Rating: 5 out of 5
following a purchase from 10/10/2024
Perfect, it feels like a great team is behind this concept. Thank you, a quality product, well cared for, packaging well thought out for our planet. I highly recommend it. Thank you to your entire team. Viviane
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Response from RIPATON
Thank you very much for your positive feedback, Viviane! We're delighted that you like our RIPATON site and that you can enjoy our quality products. The whole team thanks you for your recommendation and we will continue to do our best to satisfy our customers. Thank you for choosing RIPATON!
D
Damien C.
Rating: 5 out of 5
following a purchase from 14/10/2024
Super
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Response from RIPATON
Thank you very much Damien for your excellent rating and positive review of our RIPATON website. It encourages us to continue providing quality service for our customers. We look forward to seeing you again on our site!
G
GREGORY V.
Rating: 5 out of 5
following a purchase from 14/10/2024
A reliable company, with beautiful, good products. Highly recommendable!
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Response from RIPATON
Thank you very much for your recommendation! We are delighted that you like our products and thank you for your confidence in our company. We look forward to counting you among our loyal customers.
S
Schmidt A.
Rating: 4 out of 5
following a purchase from 04/10/2024
Parcel delivered to the wrong address Fortunately we found it.
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Response from RIPATON
Thank you for your review of our RIPATON website. I'm sorry to hear that your parcel was delivered to the wrong address, but I'm glad you finally found it. We do everything we can to ensure that your order is delivered as quickly as possible, but sometimes the unexpected can happen. We will continue to work to improve our delivery service. Thank you for your confidence in RIPATON.
B
Benjamin V.
Rating: 5 out of 5
following a purchase from 14/08/2024
Beautifully crafted table base!
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you liked our table base so much! We hope to see you soon on our site for future projects!
A
Alain G.
Rating: 5 out of 5
following a purchase from 03/10/2024
Delighted with these elegant table legs. Order received on time. Delivery ok
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Response from RIPATON
Thank you Alain for your positive feedback on our RIPATON table legs! We're happy to hear that you were satisfied with your order and that you find them elegant. We do our best to offer you quality products and fast delivery. Thank you for taking the time to give us your feedback, it encourages us to continue in this way. We look forward to seeing you again on our site. Sincerely, the RIPATON team.
D
Diane D.
Rating: 5 out of 5
following a purchase from 30/09/2024
Very good order tracking and availability for exchanges
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Response from RIPATON
Thank you very much for your positive review of our RIPATON site, Diane. We are delighted to know that you were satisfied with the follow-up of your order and with our availability to answer your questions. We look forward to continuing to provide you with quality service in the future. Thank you again for your trust and your 5/5 rating. See you soon on RIPATON!
B
Bernard C.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very good
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Response from RIPATON
Thank you very much Bernard for your positive feedback on our RIPATON website. We are delighted that you appreciate our work and hope to continue to satisfy you. Please don't hesitate to contact us if you have any questions or suggestions. Have a nice day!
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