Customer reviews of Ruckfield

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 723 published reviews

Summary of reviews

Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.

All reviews

I
Ivan A.
Rating: 5 out of 5
following a purchase from 26/12/2025
Product conforms and is of quality
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Response from Ruckfield
Hello Ivan,

Thank you very much for your positive review! We are delighted that our product met your expectations in terms of conformity and quality. Your satisfaction is our priority. See you soon on Ruckfield!

Best regards,
The Ruckfield team
E
Edouard J.
Rating: 4 out of 5
following a purchase from 07/04/2026
As usual, very good exchange with the sales service, good tracking of the package. Don't change anything.
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Response from Ruckfield
Hello Edouard,

We sincerely thank you for your feedback and for the rating of 4/5. We are delighted to hear that you appreciated your interaction with our customer service as well as the tracking of your package. Your satisfaction is our priority, and we will continue to do our best to provide you with quality service.

See you soon at Ruckfield!
H
Herve L.
Rating: 5 out of 5
following a purchase from 11/01/2026
perfect top
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Response from Ruckfield
Hello Hervé,

Thank you very much for your feedback, simple and effective! We are delighted that you are satisfied with your experience with Ruckfield. See you very soon!

Best regards,
The Ruckfield team
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 17/12/2025
very good quality clothing nothing to say and first order on the site very fast but disappointed with the receipt of the package because the box was damaged
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Response from Ruckfield
Hello Nathalie,

Thank you very much for your positive review and for your trust in Ruckfield! We are delighted that you are satisfied with the quality of our clothing and the speed of your order. However, we are sorry to learn that your package arrived damaged.

Please feel free to contact us if you need assistance.

Best regards,
The Ruckfield Team
D
Danielle L.
Rating: 5 out of 5
following a purchase from 26/02/2026
Very pleasant site. I bought polos, t-shirts, and overshirts for my husband: Super quality and impeccable finish
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Response from Ruckfield
Hello Danielle,

Thank you very much for your flattering review! We are delighted to learn that you and your husband are satisfied with the quality and finish of our products. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. See you very soon on our Ruckfield site!

Best regards,
The Ruckfield team
F
Florent J.
Rating: 5 out of 5
following a purchase from 07/04/2026
Top
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Response from Ruckfield
Hello Florent,

We sincerely thank you for your positive comment and your rating of 5/5. Your satisfaction is our priority and we are delighted that you enjoyed your experience with Ruckfield. Don't hesitate to come back and discover our new collections!

Best regards,
The Ruckfield team
G
Geraldine T.
Rating: 4 out of 5
following a purchase from 02/12/2025
very good quality product thank you
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Response from Ruckfield
Hello Géraldine,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the quality of our products. Your input is very valuable and motivates us to continue improving our range. Please feel free to reach out to us for any other questions or needs.

Best regards,
The Ruckfield team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 08/04/2026
The site offers a wide range of sizes, very high-quality products for all tastes. The quality-price ratio is good but does not allow everyone to access the new collections.
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Response from Ruckfield
Hello Philippe,

Thank you very much for your positive review and for taking the time to share your experience with our Ruckfield site. We are delighted that our range of sizes and the quality of our products please you. We also understand your concerns regarding the accessibility of our collections. You can enjoy numerous offers throughout the year ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to better meet the expectations of all our customers.

Your feedback is valuable and we hope to see you again soon!

Best regards,
The Ruckfield team
B
Baptiste P.
Rating: 5 out of 5
following a purchase from 07/04/2026
Super quality
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Response from Ruckfield
Hello Baptiste,

We sincerely thank you for your positive feedback and are delighted that you appreciate the quality of our products. Your satisfaction is our priority and we hope to count you among our loyal customers for a long time to come.

Best regards,
The Ruckfield team
B
Bénigne G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good site
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Response from Ruckfield
Hello Bénigne,

We sincerely thank you for your positive feedback! We are delighted to learn that you appreciate our Ruckfield site. Please feel free to reach out to us if you have any questions or suggestions.

Best regards,
The Ruckfield team
E
Emmanuel V.
Rating: 5 out of 5
following a purchase from 02/11/2025
Always happy to receive my package from your company. The sizes match my expectations and the quality of the clothing is excellent. Since I started ordering from you, I have only had one inconvenience. I did not receive my order. According to the delivery company, someone received the package.
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Response from Ruckfield
Hello Emmanuel,

We sincerely thank you for your positive feedback and for your trust in Ruckfield. We are sorry to hear that you encountered a problem with the delivery of your order and we invite you to contact us directly so that we can assist you in resolving this inconvenience.
The Ruckfield Team
D
Dominique R.
Rating: 5 out of 5
following a purchase from 31/03/2026
Excellent
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Response from Ruckfield
Hello Dominique,

Thank you very much for your flattering review! We are delighted that you had an excellent experience on our Ruckfield site. Your satisfaction is our priority. See you soon!

Best regards,
The Ruckfield team
F
Fabrice B.
Rating: 5 out of 5
following a purchase from 08/04/2026
Very good product
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Response from Ruckfield
Hello Fabrice,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted that our product suits you. Please feel free to reach out to us if you have any questions or suggestions.

Best regards,
The Ruckfield team
A
Alain F.
Rating: 4 out of 5
following a purchase from 29/11/2025
Quality items but expensive. However, it offers a very good quality-price ratio during sales.
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Response from Ruckfield
Hello Alain,

Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. We understand that our prices may seem high, but we strive to offer good value for money throughout the year thanks to our various offers ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to best meet the expectations of all our customers. Your feedback is valuable to us and motivates us to continue improving our offer.

See you soon at Ruckfield!

Best regards,
The Ruckfield team
J
José G.
Rating: 5 out of 5
following a purchase from 01/04/2026
Very good, I am super happy with my purchase, a very nice visual, qualitative, comfortable, I love it.
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Response from Ruckfield
Hello José,

We warmly thank you for your flattering review! We are delighted to learn that you are satisfied with your purchase and that the visuals, quality, and comfort of our products please you so much. Your satisfaction is our priority, and your positive feedback encourages us to continue excelling. We look forward to seeing you again on our site!

Best regards,
The Ruckfield team
G
Gilles V.
Rating: 5 out of 5
following a purchase from 05/04/2026
Fast delivery. Beautiful quality. I recommend
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Response from Ruckfield
Hello Gilles,

A big thank you for your positive feedback! We are delighted that you are satisfied with the fast delivery and the quality of our products. Your recommendation means a lot to us. We look forward to serving you again!

Best regards,
The Ruckfield Customer Service Team
A
Alison V.
Rating: 4 out of 5
following a purchase from 27/03/2026
Navigating the site is easy and well organized. The products are original and well cut. The shipping is very fast, however, the return procedure is tedious (requested by email) and the choices are limited: no refund on credit card, return at the customer's expense, which is a shame.
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Response from Ruckfield
Hello Alison,

We sincerely thank you for your message and for taking the time to share your experience. We are pleased to read that the navigation on our site, the quality of our products, and the speed of shipping have satisfied you.

We also thank you for your feedback regarding our return procedure. This is valuable and allows us to continuously improve our services. Currently, our customers are only autonomous for size exchanges directly via their account. For any other request, including refunds, it is necessary to go through our After-Sales Service, which handles the return request.

Our team remains at your disposal, whether by phone or email, to assist you in your procedures.

Thank you again for your trust,
The Ruckfield team.
A
Amélie G.
Rating: 4 out of 5
following a purchase from 01/03/2026
Always very satisfied with my purchases on the ruckfield site. Very good quality clothing, except for the last order. One of the t-shirts ordered was torn. Disappointed
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Response from Ruckfield
Dear Amélie,

Thank you for your positive feedback on the quality of our clothing. We are sincerely sorry to hear that one of your items was defective. Please do not hesitate to contact our customer service so that we can resolve this issue as quickly as possible.

The Ruckfield team.
C
Charles S.
Rating: 5 out of 5
following a purchase from 06/04/2026
Items fit perfectly and are of very good quality! Top!
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Response from Ruckfield
Hello Charles,

Thank you very much for your flattering feedback! We are delighted that our items suit you perfectly and that you appreciate their quality. Your satisfaction is our priority. We look forward to seeing you again on our site!

The Ruckfield team.
E
Elisabeth F.
Rating: 5 out of 5
following a purchase from 26/01/2026
Always satisfied, very good quality items, do not shrink in the wash. I have been a customer for a few years and would like a bit more variety in the collections, colors.
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Response from Ruckfield
Hello Elisabeth,

Thank you very much for your positive feedback and your loyalty to Ruckfield! We are delighted to know that you are satisfied with the quality of our items. We take note of your suggestion regarding the diversity of collections and colors, and we will certainly consider it for our future creations. Your feedback is precious to us!

The Ruckfield team.
H
Hervé L.
Rating: 5 out of 5
following a purchase from 06/04/2026
Serious
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Response from Ruckfield
Hello Hervé,

Thank you very much for your positive feedback and your trust in Ruckfield. We are delighted to know that you appreciate our seriousness. We look forward to seeing you again on our site!

The Ruckfield team.
E
Elie G.
Rating: 3 out of 5
following a purchase from 03/04/2026
Quality of one of the polos declining
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Response from Ruckfield
Hello Elie,

Thank you for taking the time to share your feedback. We are sorry to hear that the quality of one of our polos did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your experience in more detail. We hope to fully satisfy you during your next visits.

Best regards,
The Ruckfield team.
L
Laurent L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Clothes made with quality fabrics. The package is very well prepared and was delivered within very reasonable time.
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Response from Ruckfield
We sincerely thank you for your flattering review, Laurent. We are delighted to learn that the quality of our fabrics as well as the care taken in preparing your package met your expectations. Your satisfaction is our priority, and we hope to see you soon on our site.

The Ruckfield team.
A
Agnès D.
Rating: 5 out of 5
following a purchase from 05/04/2026
In accordance with what I ordered
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Response from Ruckfield
Hello Agnès,

Hello,

Thank you for your message and we are delighted to hear that your order meets your expectations.

Your satisfaction is our priority, and your feedback makes us very happy.

We hope to see you again very soon on our site.

The Ruckfield team.
N
Nathalie N.
Rating: 5 out of 5
following a purchase from 06/04/2026
Quality, choice, French manufacturing, the best!
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Response from Ruckfield
Hello Nathalie,

We sincerely thank you for your message.

We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority and your feedback makes us very happy.

The Ruckfield team.
A
Anne L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Easy to use site, fast delivery, very beautiful products, nice quality and chic
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Response from Ruckfield
Hello Anne,

Thank you for your message and for your trust.

We are delighted to learn that you appreciate the ease of use of our site, the speed of delivery, as well as the quality and elegance of our products.

Your satisfaction is at the heart of our priorities.

We look forward to seeing you again soon on our site.

The Ruckfield team.
S
Sophie B.
Rating: 5 out of 5
following a purchase from 07/04/2026
Very good site, very good customer service follow-up
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Response from Ruckfield
Hello Sophie,

Thank you for your message.

Eva and Bénédicte particularly thank you for your positive feedback regarding the After-Sales Service and the follow-up provided.

Your satisfaction is very important to us and your encouragement is precious.

We look forward to seeing you again soon on our site.

The Ruckfield team.
B
Bruno L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good purchase, the quality, the size all corresponds
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Response from Ruckfield
Dear Bruno, we sincerely thank you for your positive feedback regarding your shopping experience on our Ruckfield site. We are delighted to hear that the quality and size of our products met your expectations. Your satisfaction is our priority and we hope to see you again soon! The Ruckfield team.
L
Laurent P.
Rating: 5 out of 5
following a purchase from 06/04/2026
Deliver quickly
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Response from Ruckfield
Hello Laurent,

A big thank you for your positive feedback! We are delighted to hear that you appreciated the speed of our delivery service.

Looking forward to seeing you again soon. The Ruckfield team.
C
Corine J.
Rating: 4 out of 5
following a purchase from 08/04/2026
Happy even if the sweater was not what I thought
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Response from Ruckfield
Hello Corine, we thank you for your feedback and are delighted to hear that you are satisfied with your experience on our Ruckfield site. We apologize if the sweater received did not meet your expectations. Please feel free to contact us with any questions or to explore other options!

The Ruckfield team.
F
Francoise V.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect quality and fast delivery
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Response from Ruckfield
Dear Françoise,

We sincerely thank you for your flattering review of our Ruckfield site. We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again very soon.

The Ruckfield team.
N
Nadine W.
Rating: 5 out of 5
following a purchase from 08/04/2026
Completely satisfied
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Response from Ruckfield
Hello Nadine,

Thank you very much for your positive feedback! We are delighted to hear that you are completely satisfied with your experience on our Ruckfield site. Your satisfaction is our priority, and we hope to see you again soon.

The Ruckfield team.
J
Julien P.
Rating: 5 out of 5
following a purchase from 31/03/2026
Satisfied with my order
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Response from Ruckfield
Hello Julien,

Thank you for your feedback, we are happy to learn that your order meets your satisfaction.

The Ruckfield team.
S
Stephane L.
Rating: 5 out of 5
following a purchase from 06/04/2026
Super reactive even for top quality exchanges
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Response from Ruckfield
Hello Stéphane,

Thank you for your trust and we are delighted that our exchanges and the quality have satisfied you.

The Ruckfield team.
J
Joël C.
Rating: 5 out of 5
following a purchase from 06/04/2026
Good quality clothing that matches the models on the site. Well packaged and delivered on time.
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Response from Ruckfield
Hello Joël,

We sincerely thank you for your positive feedback regarding your experience with Ruckfield. We are delighted to learn that the quality of our clothing and our delivery service met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.

The Ruckfield team.
F
Francis G.
Rating: 5 out of 5
following a purchase from 05/04/2026
Everything is perfect
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Response from Ruckfield
We sincerely thank you for your flattering review, Francis. We are delighted to hear that everything is perfect for you on our Ruckfield site. Your satisfaction is our priority, and we hope to welcome you again very soon.

The Ruckfield team.
C
Christophe L.
Rating: 5 out of 5
following a purchase from 31/03/2026
Very good
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Response from Ruckfield
Hello Christophe,

We sincerely thank you for your positive review and your 5/5 rating! We are delighted to learn that you are satisfied with your experience with Ruckfield. Do not hesitate to reach out to us if you have any questions or future needs.

The Ruckfield Team
E
Eric P.
Rating: 5 out of 5
following a purchase from 06/04/2026
Nothing to report
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Response from Ruckfield
Hello Eric,

We sincerely thank you for your positive review and your 5-star rating. Your satisfaction is our priority, and we are delighted that our products met your expectations.

The Ruckfield Team
R
Rene L.
Rating: 3 out of 5
following a purchase from 07/04/2026
Actual color different from the photo rendering
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Response from Ruckfield
Hello Sir,

Thank you for your feedback. Colors can sometimes slightly vary depending on the lighting during the shot as well as the screen settings. However, we do our best to be as faithful to reality as possible.

If needed, do not hesitate to contact our after-sales service: Eva and Bénédicte will be happy to assist you, especially if you wish to proceed with an exchange.

See you soon on our site!
The Ruckfield Team
J
J Paul L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfectly delivered in good condition
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Response from Ruckfield
Hello J Paul,

Thank you very much for your flattering review! We are delighted to learn that your order was delivered in the best conditions. Your satisfaction is our priority.

See you soon at Ruckfield!

The Ruckfield Team