Customer reviews of SailProof

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 298 published reviews

Summary of reviews

The online store SailProof is highly regarded for its efficient delivery, with many customers noting quick receipt of their products without any issues. The ordering process is consistently described as smooth and straightforward, contributing to a positive shopping experience. Customers frequently commend the product quality, particularly highlighting the excellent performance of the tablets in various conditions, such as outdoor visibility and resistance to weather elements.

All reviews

F
Frederic K.
Rating: 5 out of 5
following a purchase from 17/03/2024
Serious company
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Joy N.
Rating: 5 out of 5
following a purchase from 18/03/2024
Ordered the new sp10s in the pre-sale. Delivery was delayed up to 2 times. But needed the tablet for vacation and Sailproof loaned me an 8 inch one (Jean-Michel) Super service!!! Delivered the sp10s now. Hope to use them soon. But expect as good as the 8 inch.
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DAVOR M.
Rating: 5 out of 5
following a purchase from 19/03/2024
I waited a long time for delivery, but it was worth it. The tablet is really robust, I installed navionics maps and it works great! A great thing is the LED that warns of 20% battery capacity!
L
Les M.
Rating: 5 out of 5
following a purchase from 17/06/2024
Exelent
N
Nicholas B.
Rating: 5 out of 5
following a purchase from 16/06/2024
Very pleased with the tablet.
X
xavier R.
Rating: 2 out of 5
following a purchase from 17/03/2024
A lot of delays. I concede, however, that information about the delay has been circulated, and that my schedule constraints have been taken into account.
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Response from SailProof
Hello, 2/5 is still tough. We did our utmost (and you came before other customers) to get you the tablet in time for your departure, and you say the product is good, I think we deserved better.
R
ROBIN B.
Rating: 3 out of 5
following a purchase from 03/04/2024
Le support de tablette est mal conçu pour la tablette 10pces , bug dans l'utilisation de météoconsult
Response from SailProof
Bonjour,
qu'entendez-vous par "mal conçu" ? Il n'est évidemment pas conçu explicitement pour la tablette, c'est un support universel de la firme Scanstrut.
Quant à l'application meteoconsult, s'il y a un bug, ce n'est peut-être pas la tablette qu'il faut incriminer d'office. Nous installons un Android le plus proche possible de la version publiée par Google et il a la certification GMS de Google. Quoiqu'il en soit, je suis étonné que vous nous attribuiez une note négative sans même avoir contacté notre support...
E
ELISE T.
Rating: 3 out of 5
following a purchase from 14/04/2024
Good product pre-order too long
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Geert E.
Rating: 5 out of 5
following a purchase from 13/06/2024
Fine
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JACQUES C.
Rating: 5 out of 5
following a purchase from 16/01/2024
Despite a long wait, the tablet was delivered with little gifts. Many thanks
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Jean-Marc C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Excellent after-sales service
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Hans V.
Rating: 5 out of 5
following a purchase from 24/01/2024
The tablet is ok.If you use a wifi transponder with ais and gps you have to turn of the internal gps of the tablet. Now it is working well
F
François B.
Rating: 5 out of 5
following a purchase from 08/01/2024
Everything conforms
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Philippe G.
Rating: 5 out of 5
following a purchase from 21/05/2024
*****
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olivier R.
Rating: 5 out of 5
following a purchase from 05/03/2024
fine
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Hervé L.
Rating: 5 out of 5
following a purchase from 11/01/2024
The order went well and the product is as I expected.
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rached J.
Rating: 5 out of 5
following a purchase from 24/05/2024
Professional
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M
Manuel M.
Rating: 5 out of 5
following a purchase from 31/01/2024
I am a professional skipper, looking to Sailproof for a professional, sailing-specific and alternative support to the conventional I-Pad.

I am currently communicating with the support team because of some anomalies regarding the battery and the Gps: I can say that although initially these anomalies have weakened my pleasure of having finally found the tablet tailored for sailors, the cooperation and willingness' to solve the problem that the Sailproof team is demonstrating is proving to be excellent.

It's not a given to find a company so willing to help the customer.

I have confidence that we will solve the anomalies found and pleasure, as soon as the problem is solved, to be able to use this innovative product for sailing, which was previously missing in the market.
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C
Cécile B.
Rating: 5 out of 5
following a purchase from 14/01/2024
Order conforms, shipment on time. Everything is perfect!
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Calum I.
Rating: 1 out of 5
following a purchase from 23/12/2023
It records my track but more often than not it does not show my current speed . For the money not impressed.
Response from SailProof
Hi Calum,
I'm a bit astonished that you never opened a support ticket about this. Moreover, I'm not sure that this issue is due to the tablet itself. Could you open a ticket on our support page and we'll come back to you asap?
G
GEOFFREY T.
Rating: 5 out of 5
following a purchase from 21/02/2024
Perfect shaving
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franck M.
Rating: 5 out of 5
following a purchase from 10/01/2024
reliable supplier
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Maxime G.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very sturdy and reliable
D
David S.
Rating: 5 out of 5
following a purchase from 28/01/2024
Works great but the battery does drain rather fast
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Ken K.
Rating: 4 out of 5
following a purchase from 20/11/2023
Found the Sailproof team to be very accommodating. Bought a 10” tablet. Had an intermittent problem with it not maintaining a WiFi connection, but they got back to me and after several sets of correspondence, the problem seemed to resolve itself. The tablet is good and I use it in conjunction a partner of theirs, SavvyNavvy which you can get 50% off their Elite Subscription. I also bought the Rokk tablet mount which I mounted on a bock on top of my sliding canopy and which holds the tablet steady. Good clear image from the tablet. I recommend Sailproof.
H
Habib M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Excellent, my tablet works very well with the Boating software and I can enter all the boat's information: AIS, depth, speed, etc.
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M
Maarten V.
Rating: 5 out of 5
following a purchase from 20/02/2024
Well cared for and shipped quickly
M
marc L.
Rating: 5 out of 5
following a purchase from 08/12/2023
I'm happy with the ruggedized shelf, but my only regret is that there's no system for attaching it to a vertical panel. So I did it myself.
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P
Patrick D.
Rating: 2 out of 5
following a purchase from 13/01/2024
No way of getting advice despite my requests
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Response from SailProof
Hello,
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.
S
Sonja H.
Rating: 3 out of 5
following a purchase from 25/11/2023
I received the wrong tablet, got offered a discount and kept what I received. The tablet has issues with battery overheating. Not resolved yet. When using polarized sunglasses, you can't see anything on the screen.
Response from SailProof
Hi Sonja,
we never received an answer to our last message. We asked you to do some check regarding overheating (as it is possible that a message is displayed under certain conditions, but till 60˚c, our tablets will never shut down) and were waiting for your answer before going further.
Regarding polarized sunglasses, it's not right to say that you can't see anything. You can see it in landscape, but not portrait mode, as very often with LCD screens. Anyway, we were ready to offer you to change for our new model which is fully compatible with polarized sunglasses; but, as said, we were waiting for your answer first.
Jean-Michel
P
Pierre G.
Rating: 4 out of 5
following a purchase from 23/02/2024
Great, good readability even in sunlight. I just regret the Android system, which I really don't like.
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Christophe H.
Rating: 5 out of 5
following a purchase from 05/02/2024
Good products. Delays respected
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Tim R.
Rating: 5 out of 5
following a purchase from 02/08/2023
Jean-Michelle was very helpful, even through the difficulties of communicating overseasÉhe was greatÉ the product seems excellent and the delivery was timely. I did try to activate the offered protection program, but when I tried it did not give an option for selecting the United States. That was the only disappointment. As I understand it, that has nothing to do with sailproof..
P
Philip L.
Rating: 5 out of 5
following a purchase from 04/05/2023
Dispatched very promptly and used a courier that allowed me to reschedule the delivery to a day when I was in.
H
Hans-Joachim
Rating: 4 out of 5
following a purchase from 04/04/2023
Customer service oriented. Questions are answered quickly and well
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H
Hervé L.
Rating: 5 out of 5
following a purchase from 04/03/2023
Perfect 10-inch Android tablet with top mounting solution
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Andrew _.
Rating: 5 out of 5
following a purchase from 20/02/2023
Communication, honesty, quick shipping. What could they do better? Customer service doesn't get any better
J
Jean-Paul V.
Rating: 5 out of 5
following a purchase from 12/02/2023
Hello, a question, and an answer from the SailProof team who gave me the troubleshooting solution about my tablet. Thanks again for your responsiveness, and the commercial gesture.
M
Marcello
Rating: 5 out of 5
following a purchase from 08/02/2023
Fast and efficient. Excellent product.
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J
Jenny T.
Rating: 5 out of 5
following a purchase from 03/02/2023
I had some difficulties with an International payment but Jean-Michel was very patient and it all worked out in the end!