Customer reviews of SailProof

Hi William,
we are very sorry about Tariffs. We try to inform our client as accurately as possible, we have added a warning at check-out, with the last available information, but as changes are sometimes pretty unexpected, we can't confirm that this information is always 100% accurate. Taxes have been lowered with the last decision dated on April 5 (see here: https://content.govdelivery.com/bulletins/gd/USDHSCBP-3db9e55?wgt_ref=USDHSCBP_WIDGET_2). As you bought the tablet before this decision, but receive it afterwards, perhaps interesting to check if you can't claim for a refund?
Kind regards,
JM

Thank you very much for your comment. Unfortunately, we do not have the means of Amazon, we calculate the delivery based on its actual costs. And we avoid working with cheap transport companies whose service is slower and of lower quality.

Hello, you can easily pay by credit card, there are different options available, including payment by bank transfer, credit card, Klarna, Trustly, Bancontact, etc. They may differ depending on the country of order, but the credit card is available in all countries, and the bank transfer as well. At the time of purchase, you receive a confirmation that the order is indeed registered. For products on restock, availability times are indicated on the site. Delivery times are provided in the 'delivery' section. When the order is shipped, you receive a confirmation along with the invoice. And a second email from our shipping platform provides you with the tracking link, which allows you to track the package day by day. It is obviously always possible that these emails end up in your spam folder.

Hi! We are a bit astonished of your comment. We have thousands of tablets on the market, used by professional sailors in races like the Vendée Globe or the America's Cup and never receive any complaint. or perhaps there's an issue with your particular tablet, we had the problem one time. But then please open a support ticket and we'll deal with it.