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Rating: 5 out of 5
Very smooth site. Fast delivery and quality products.
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Customer reviews of SEVIRA KIDS
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
Summary of reviews
The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
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Rating: 5 out of 5
Just perfect
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Rating: 3 out of 5
Wide choice perfect delivery time
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Rating: 5 out of 5
Yes, I am satisfied
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Rating: 5 out of 5
Easy access
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Rating: 5 out of 5
Easy navigation. Fast delivery
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Rating: 5 out of 5
Perfect super fast shipping I recommend
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
Thank you very much
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Rating: 5 out of 5
I don't usually care about delivery speed, but here I have to mention it: the order is almost dispatched before you buy it ;) I guess I'm the only customer and they're bored on the other side of the pipe. There is one negative point, however: managing to filter your search on the site is a real pain. But it's worth it.
This was written after I received my second order
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This was written after I received my second order
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Rating: 5 out of 5
A quality shipment, accompanied by a very nice note, PLUS, as a gift, the pump to inflate my 5 hot-air balloons. Pump I had bought before, at La Redoute, without the compatible nozzle, and this same hot-air balloon, supplied by ... SEVIRAKIDS, and more expensive!
La Redoute, not so good. For this product, go directly to SEVIRAKIDS.
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La Redoute, not so good. For this product, go directly to SEVIRAKIDS.
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Rating: 5 out of 5
Super satisfied nothing to say
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Rating: 5 out of 5
Clear site, easy, no delivery worries, fast.
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Rating: 5 out of 5
Easy to use and fast delivery.
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Rating: 5 out of 5
Super fast top and well packaged
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Rating: 5 out of 5
Very nice order delivered quickly
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Rating: 5 out of 5
Very good value for money, fast delivery. Thank you for your professionalism. See you soon for another order.
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Rating: 5 out of 5
Interesting items on offer. Fast parcel delivery.
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Rating: 5 out of 5
Always satisfied with products and delivery times
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Rating: 5 out of 5
Easy-to-use site.
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Rating: 5 out of 5
I am very satisfied. Easy navigation on the site, without being an expert like me ... Delivery time satisfactory. I was informed when the parcel arrived at the relay point.
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Rating: 5 out of 5
Well-designed website - fast delivery
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Rating: 5 out of 5
Speed
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Rating: 4 out of 5
Very pleasant site to visit.
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Rating: 4 out of 5
I didn't have to surf the site because I already had the link, but everything went smoothly! And I salute the fast shipping!
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Rating: 3 out of 5
Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...
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Response from SEVIRA KIDS
Thank you for taking the time to contact us regarding your order. We sincerely apologize for the inconvenience caused by this technical problem and have informed the manufacturer as soon as you have returned the product. We would also like to confirm that we have processed your refund. Please do not hesitate to contact us if you have any further questions. We wish you a pleasant day. Sevira Kids customer service.
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Rating: 4 out of 5
Fast delivery and quality product
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Rating: 5 out of 5
Impeccable service, the order was prepared within the hour and sent at the end of the day. Fast and efficient delivery.
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A
Rating: 5 out of 5
Fast, clear, good products
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Rating: 1 out of 5
My password is incorrect. I can't change it, even if I've forgotten my password. Too bad I can't log in to my account.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
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Rating: 5 out of 5
Fast
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Rating: 5 out of 5
Perfect
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Rating: 2 out of 5
I've never been able to log into my account to see the order tracking.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and apologize for the inconvenience of accessing your Sevira Kids account. If you have forgotten your password, you can reset it. Here is the procedure for resetting your password: - On the website, whenever you wish to log in to your account, you can click on "Forgot password" at any time. An initial e-mail will be sent to you with a link enabling you to set up the procedure for resetting your account. After accessing this first link, a second e-mail will be sent to you with the new confidential information needed to log back in to your account. To change your password, go to "My account", then "My personal information" - you'll then be able to change the password for your Sevira Kids account. We apologize for the inconvenience. Please do not hesitate to contact us if you have any further questions about your order. The Sevira Kids team [email protected] 03.60.45.55.35
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Rating: 5 out of 5
fast delivery product as described
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Rating: 5 out of 5
Very happy with my order, it was a gift and really high quality. I recommend this site with my eyes closed. Fast shipping.
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Rating: 5 out of 5
Hello Fast and clean delivery
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Rating: 5 out of 5
Fast delivery and careful packaging!
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Rating: 5 out of 5
Super fast delivery. Thank you
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Rating: 5 out of 5
Perfect
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