The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good site and very reactive after-sales service, I had a problem with the delivery (point relais) which had refused my parcel. I sent an email and received my parcel the next day. Top products, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Responsive customer service, express shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
I'm really happy! Delighted!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
very reasonable delivery times
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
Very disappointed with k packaging I received the box damaged looks like an old article it was a gift I could not give
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and are sincerely sorry to learn that your item arrived in poor condition, despite the care taken with our Collections and the preparation of our packages. This inconvenience is unfortunately beyond our control and must surely have been caused by the carrier. The quality and satisfaction of our customers is important to us, which is why we have sent you a new support for your product. Please do not hesitate to contact us should you require any further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
The color in the photo is different from the real one, but it's still pretty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Great customer experience! Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
Wrong delivery date.
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Response from SEVIRA KIDS
Hello, At this special time of year, Sevira Kids is committed to offering you peace of mind through quality service. Orders are prepared with the greatest care. We have received your order and dispatched it on Friday, for delivery the following Monday. The Sevira Kids team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Magnificent, quality products. Top packaging and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery, well wrapped
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Top! Parcel dispatched just 1 hour after placing the order, and delivery (in Corsica) the next day! The slippers are magnificent, great quality. Thank you very much for your professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Efficient ordering and fast delivery. 5 stars all round.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2020
Product received did not correspond to the product ordered. It was a gift already wrapped. So once the gift was given I was very surprised.
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Response from SEVIRA KIDS
Hello, We apologize for this error in order preparation. Following our conversation, we offered you an exchange with the product you had originally ordered, but you chose to keep the item you received. We apologize again for any inconvenience this may have caused you, and hope that it will not affect your confidence in us. We hope you find our product to your liking and wish you a pleasant day. Thank you for your kindness and understanding.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2020
that the delivery is a little less blurry!! better respected!
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Response from SEVIRA KIDS
Hello, At this special time of year, Sevira Kids is committed to offering you peace of mind through quality service. Orders are prepared with the greatest care, every day. However, due to the health situation, delivery times may be affected. Thank you for your understanding and take care. The Sevira Kids team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Easy navigation. Impeccable parcel on delivery. Nice gift package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Good childcare products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Perfect, fast, compliant products. Everything you want from an internet delivery! Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Quality products, impeccable service meets the most unlikely of customer requests. Very satisfied with Sevira Kids
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Extremely fast delivery! I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
EXCELLENT SERVICES
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Very well received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Order prepared with care and dispatched promptly. Nice touches in the parcel, everything perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Fast and accurate delivery. A lovely unicorn!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Fast shipping and delivery, beautiful products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast shipping of my item Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
SUPER SERVICE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Clair
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Completely satisfied, very fast delivery, quality product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Product conforms to my expectations. Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Quick receipt of my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
Interesting product Fast delivery Shipping costs too high for this product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Order arrived in 48h, very well packaged nice quality products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/11/2020
Unfortunately, the two items ordered are not in conformity: - the pillowcase has seams that are far too fragile - the bed braid shown as 200 cm on the description is only 180 cm.
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Response from SEVIRA KIDS
Hello, We acknowledge receipt of your message and regret that your order did not fully meet your expectations. We apologize again for the inconvenience caused by this incident, and hope that it will not affect your confidence in us. We hope you are satisfied with our product and wish you a pleasant day. Thank you for your kindness and understanding.
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