Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

All reviews

A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Fast delivery and always a little kdo. That's nice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
As always, this supplier is very professional, nothing to complain about, and the delivery is fast and, what's more, free of charge.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
fast delivery, easy site navigation perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Nothing to report. Easy to use.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
As described, fast delivery. Very professional.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very satisfied with Smok It. Very good professionalism.
I recommend Smok It.Evelyne
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Choice and above all speed in processing the order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/09/2020
7 days after receiving my package, the entire bottle (50ml) spilled into my kitchen, it's my fault I should have taken a picture of the bottle (which was slightly oozing) upon receipt of the package, today it's too late ... 6 bottles ordered, I could have opened it in 4 months, but who cares ...
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Response from Smok-it
Madam, as we mentioned in your call, it is up to you to check the order once it has been received. If there was a defect on delivery, you should have informed us within 24 hours, with a photo of the defect, as we cannot take into account a problem encountered more than 2 days after delivery.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Perfect! Fast and accurate delivery as promised.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
super !!!!!!!!!!!!!!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
The site is really well designed. I can easily find the products I'm looking for, especially liquids I can't find anywhere else. The team is extremely responsive, which is really top-notch.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/09/2020
I ordered 3 pirex 5ml for cleito 120 but received 3 pirex 4ml instead.
Not serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Ras - perfect
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/09/2020
Order made September 13 The site and very good but We are September 25 still nothing. I harass every day my postié since September 16 he tells me he has not my letters I intended to change electronic cigarette (REF resistance increasingly rare to find.) I will not take it from you You say thank you to the post office I will go in store
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Response from Smok-it
Sir, we've had a reply from the post office indicating that your shipment is pending at the Toulouse l'Ormeau post office. For faster, more secure shipments, we have chronopost, with whom you can place your orders in 24 hours.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
A very good product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
The site is very easy to navigate, I'm always happy with my purchases and the chronopost delivery is on time, the parcels are perfectly packaged.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/09/2020
order still not collected
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Response from Smok-it
Hello, your order was placed on Friday 18th in the late morning, on Saturday and Sunday orders are not processed and are sent from Monday, which has been done, to date it is being routed. Sincerely.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
I have never been disappointed with my orders, I recommend this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
WELL received now tested the product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Nickel As usual.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Satisfied with my order, just a little too long to wait for my delivery (2-3 working days announced when it took more than 5 days). In this case, it's better to indicate at the outset that delivery times will be longer, in which case I might have chosen another delivery method.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
What can I say except that the welcome and service(S) are perfect! Thank you to the whole team Roger D
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Very good site and very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Fast, accurate delivery Correct prices with discount codes.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Nickel nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Very fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
I am satisfied with the site, the delivery and my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2020
Perfect chronopost delivery. But the little gift was missing. Sniff
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
r.a.s.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Very smooth navigation on the site, fast delivery. Site to be recommended.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Quality products at the right price, often with special offers.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/09/2020
Delivery takes a long time, but I received my complete order with a small caramel kdo.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
Excellent product
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/09/2020
Delivery times too long
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