Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
5 2 791 80% 4 383 11% 3 149 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2018
Clear, complete, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
As usual... great products... great order and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Always the best for me, both in terms of quality and speed of delivery. Thanks to the whole team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Easy to use, great choice of products, one small downside is that delivery sometimes takes longer than a week, which is a shame. But I think it depends on the day of the order. Having said that, some sites also deliver within 48 hours, free of charge, with a minimum order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Top in less than 24h !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
I will gladly recommend it to my friends and family.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2018
Well-designed site - shame about product availability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Ras ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
the products are good and I got a little surprise gift.however 8 days for delivery....
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Response from Smok-it
Hello, we understand the fact that your delivery took longer than expected, and we apologize, but due to the bad weather that week, the carriers were prohibited from driving for most of the week, which is why your delivery took longer than normal.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2018
Following my order and as presented on the photo of this one I expected to receive 5 resistance TFV8 but surprise I receive only one, in short apart from that the delivery times are reasonable
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Response from Smok-it
Hello, the photo shows the product in a box of 3 and not 5, but we point out that they are sold individually, you can imagine that 5.90 for 5 or 3 resistors is not possible, it is not even our purchase price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
The packaging left much to be desired, was far too fragile and had been ripped open (the contents were visible). One wonders whether a postal agent had not planned to check whether the contents were to his liking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Fast, compliant and no shipping costs. I recommend it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2018
medium
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
reliable reactive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2018
Hello, 2nd order and 2nd order not respected... I'm missing 2 bottles from my order.... I'm starting to be disappointed with this site!
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Response from Smok-it
Hello, vap'inside is a brand that will no longer be tracked on our site, we are no longer supplying this range, a credit note has been issued for the missing items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
speed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2018
Site well stocked with products a little expensive on some products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Very fast delivery, ordered in the morning, received the next day (60)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2018
Order received after 3 days, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Easy-to-find products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
VERY GOOD PRODUCT FOR ME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
excellent site, fast delivery and a very good team, thank you for everything and see you next time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
As ordered, received in 3 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
Nice and clean
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2018
I didn't receive my parcel so it was a bad experience.
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Response from Smok-it
Hello, according to your shipment history, the post office delivered your order to your mailbox on 22/01. If this is not the case, please contact your post office to find out why it was not delivered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Great site! Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
I have contacted Blondel and they are very pleasant and available.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2018
bonjour , peut être il faudrait revoir l'emballage d'envoi car les produits était bien la mais 2 opercule de resistance un peu ouvert , rien de mal et carton du liquide un peu amoché bref il serait peut être plus judicieux d'emballer tous sa dans une boite en carton .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/01/2018
No information after payment.
Delivery too long.
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Response from Smok-it
Hello, after payment you were notified by email with a link to track the shipment of your order. Then the delivery time of the post office is an element that we can not control, in fact the post office can deliver you in 24/48h or within 5 days after our shipment, all this varies depending on the region of destination.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
Simple and clear website. Product received with a nice storage case.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2018
Serious website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Excellent site, very fast especially for me who is from French Polynesia, thank you to SMOK-IT and very happy new year 2018, Big kiss from TAHITI.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2018
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2018
Good, but not easy to find what you're looking for, maybe because I'm a beginner.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
Easy to use and fast delivery
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