/10
★★★★★
based on 26384 reviews published
★★★★★
based on 26384 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The battery was shorter and does not hold the charge. impossible to reach them by phone
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Still haven't received the right C-piece to despair about.
Anonymous A.
Translated review
Answer from SOSAV
Hello Jérôme, After checking, we have shipped your order 3 times. If an error in the routing or the loss of a parcel can happen exceptionally, it is very surprising that none reached you especially since they were not returned to us. Your address is a place that has no street name or number, can you confirm it to us at [email protected] in order to resolve the situation as soon as possible? With our apologies for the inconvenience caused. The SOSav team
1
/5
★☆☆☆☆
I haven't received my order yet 🙁
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I'm not sure how to repair the screen on the z3 compact. Result I broke the speakers. The cost of the repair became too much. No apologies from the service department. I'm going to get my money back for the new screen. Result my phone is dead and I lost 10 euros in shipping costs. The repair guide is still not updated.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Very well done site, but we don't receive what we order.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
It's been 3 weeks, I never received the battery I ordered
Anonymous A.
Translated review
1
/5
★☆☆☆☆
NEVER RECEIVED
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
My order was a tempered glass protection film (Galaxy S7 Edge), the 1st order arrived damaged - glass completely broken because of very thin packaging - not suitable. The 2nd one arrived without any problem, but the glass lasted one day on the screen of my laptop ... Really disappointed because useless purchase.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I really don't see the point of selling a touchscreen without LCD! I would not be fooled again, I find it dishonest of you not to specify that the glass without lcd is useless for this model. After changing the glass, I realize that my screen "off" is gray and not black, not serious it does not bother me ... By turning it on the screen is all white ... In searching the forums for a solution to my problem, I maperçois that on the LG G2, it must change the glass AND the lcd. I've been using it for a while now, but I'm not sure how to fix it.
Anonymous A.
Translated review
Answer from SOSAV
Hello Mariame, Thank you for taking the time to share your opinion. The interest in selling the touchscreen without the LCD is, as indicated on our product sheet, in case of cracked glass, broken glass, touchscreen problem: https://www.sosav.fr/store/pieces-detachees-lg-g2/9349-vitre-tactile-noire-lg-g2.html. The change of the glass alone is indeed useless if it is your LCD which is damaged. Wishing you a good day. The SOSav team
1
/5
★☆☆☆☆
Lack of seriousness: a non-functional product and a product that does not correspond to the photos which were indeed non-contractual
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I ordered a repair kit for the optics of my laptop plus the spatulas I never received the spatulas and it is impossible for me to reach customer service I sent an email and I have no answer I consider that there is no consideration for the customer 2 + it is very dishonest to act like this
Anonymous A.
Translated review
1
/5
★☆☆☆☆
They want to refund 15.90 when I have spent almost double! Even in the management of the refund it's a mess...
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I've been using it for a while now and I'm not sure if it's a good one or a bad one, but it's a good one. Two times in a row a problem so I think the quality is not good
Anonymous A.
Translated review
1
/5
★☆☆☆☆
It is probably a mistake when we put it in the package because the main part ordered was not there. I am waiting for a reply from SOSAV. This is a provisional opinion, at least I hope so.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
The order was received, but the button pad does not work, I strongly advise against this site they do not even bother to check the part before shipping it to the customer
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Order received very late
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Null, I received something else that doesn't interest me, an iphone 5C screen
Anonymous A.
Translated review
Answer from SOSAV
Hello David, Thank you for taking the time to leave a review. After checking, you have not contacted our customer service to inform us that you have not received the part you ordered. We invite you to send us an email at [email protected] with a picture of the product received so that we can do the necessary quickly. Wishing you a good day and remaining at your disposal. Sincerely, The SOSav team
1
/5
★☆☆☆☆
Product badly referenced (screen announced with frame but received without frame... twice) all under the pretext of a quality problem with a supplier (honesty is good...). When I was finally able to order the right part, after replacement of the screen it is of terrible quality, color contrast and brightness very very very far from the original product. The video tutorial is far from being exhaustive and lacks a good part of the gestures to perform (recovery of the foam of the brightness sensor for example). The only thing I can say is that the video tutorial is far from complete and lacks many of the steps to take (e.g. recovering the foam from the light sensor). The only positive point is the reactivity of the answers by mail, otherwise it would not even deserve a star.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I received the package on time but unfortunately it is not what I ordered
Anonymous A.
Translated review
Answer from SOSAV
Hello Jean, Thank you for taking the time to leave a review. First of all, we apologize if you did not receive the product you ordered. After checking, you did not contact our customer service to inform us. We invite you to contact us at [email protected] with a picture of the received part so that we can do the necessary. We wish you a good day and remain at your disposal. Sincerely, The SOSav team
1
/5
★☆☆☆☆
Suite commande écran wii U + écran iPhone 5c complet + batterie 5c+spatule métal +kit outils universels en Chronopost Commande reçue 3 jours plus tard mais manque le kit outils Mail au vendeur réception des outils 3 jours plus tard Réparation le bouton home n'est pas monté sur lecran Du 5c vendu complet , bouton home fourni na pas fonctionné obligé de remettre lancien + comportement anormal du tactile et de la batterie. The screen wii u apparently works normally. I'm not sure how to get the phone to work, but I'm sure it's a good idea to get it to work. I would not recommend Sosav
Anonymous A.
Translated review
Answer from SOSAV
Hello Jérôme, Thank you for taking the time to leave a review. After checking, you have not contacted our customer service regarding these operating problems. All our parts are guaranteed for 1 year, we invite you to send an email to our after-sales service at [email protected] so that we can send you a new after-sales service. Wishing you a good day. Sincerely, The SOSav team
1
/5
★☆☆☆☆
Hello, This was the first and last time I ordered from your site. If you are not able to know what you are selling, I have nothing to do with you.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I had a problem with the home order button, it didn't work and I couldn't get through to anyone in the department, plus the phone number on the invoice didn't exist. 12 EUR in the trash
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I ordered the part with the right ref and received the wrong one
Anonymous A.
Translated review
1
/5
★☆☆☆☆
The battery does not match. Maybe I'm wrong. I find myself with a battery that is of no use to me.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Despite a quick response from customer service, and a deposit to receive a new part faster, I have received nothing after 5 days and the tracking link is not valid.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Hello, disappointed with my order, I ordered a 2ds touchscreen, supposedly delivered with a sticker not present on the screen or even in the box, the phone number on the site has no interlocutor just an answering machine that says you have to contact customer service by filling out the forms or via mail.... Result after contact by mail, I have to face the photo of the article received and then send it back, a very long procedure, also knowing that if I am delivered at home it is not to go to a post office, the error coming from them, inspection of the article before sending it would not happen. The most deplorable is to put a phone number in front to have an answering machine cordially
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Package received in bad condition but contents were intact
Anonymous A.
Translated review
1
/5
★☆☆☆☆
This is absolutely not an honor 8, poor quality... Fragile, pitiful delivery service
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Not very happy with the after sales service! The screen broke when I put it in the back shell... no change possible. Disappointed!!!
Anonymous A.
Translated review