/10
★★★★★
based on 26532 reviews published
★★★★★
based on 26532 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Mixing the name of the delivery address and the first name of the billing address on the package, really great to get the package back from the post office!
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I ordered a screen. The site does not indicate that the product is out of stock. The product arrived after 3 weeks.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Received super late.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I've been using it for a while now, but it's not working. Impossible to get technical service at 0973...... no email response.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
After receiving a defective part, incompetent after sales service. I wasted my time and money on this story because several other screens were bad but SOSAV did not think it was worth warning consumers of this problem. Impossible to get a full refund for the order.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
The LCD screen delivered does not work and the touchpad bug it selects applications that we do not want as if the touchpad was blocked at a specific point. Forced to put everything back as before old LCD + old touchpad (125 to spend for nothing to work)
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I had to pay the post office to have it shipped back to New Caledonia when I had people in France who were willing to bring it back for free...
Anonymous A.
Translated review
1
/5
★☆☆☆☆
You could have warned me that the wifi and bluetooth antenna was the same piece! I ordered it for nothing...
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Good site, well detailed products
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Bad phone battery buy it only last half a day very very disappointed
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Does not work, not detailed enough.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I'm sure you'll be happy to help me with any questions I may have. I'm sure you'll be happy to help me with any questions I may have.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I bought on this site a lcd screen and a touch screen for an iPad 2. The touchscreen is fine, although two of the mounting brackets were bent. The touchscreen does not work on the edge of the screen (2 to 3 cm). I'm not sure if SOSAV will find a solution.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I placed an order with them in July. After 2 months of waiting and sending several emails and several calls without any response from them I wrote on their Facebook page. They answered me the next day to tell me that I will have my order at the latest the following week but I received it 2 weeks later or more than 2 months and a half of waiting and especially no news and response from them without going through Facebook. To apologize, they simply gave me the price of the delivery as a voucher to be used on another order
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Shameful delivery date
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Positive point: this is the only place where I found the item I need, which arrived intact at the relay point. The first exchanges with the SOSAV team were quick. Negative point: After 2 months of waiting I cancelled my order and bought a new phone. Why did you wait for my cancellation to send the product? A better communication about the availability of the product would have been appreciated, it would have saved me the purchase of a new phone.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Very long delivery time. The part delivered does not correspond to what I ordered.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I have received an order but not the right parts and no time to redo the how. out of 3 how to drift only one and arrive fully and on time.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I have received my order and I am very pleased with the service. I have been moved twice to the relay point when there was nothing, nice! Neither colissimo nor SOSAV gave me any real explanation, my request for reimbursement has been put in stanby. They even offered me a second shipment with the shipping costs at my expense. A shame! I don't know yet how long this story will last before I can be reimbursed.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
The shipping costs are high especially when the return of the fake item sold are not included.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I started a galaxy s4 screen on July 27, it should be available within two weeks, but I got it on September 10. Replaced with care it didn't last a week before failing me.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I will not recommend to my family and friends be sure. I will recommend your site to my friends and family. And again I have sent you 2 emails on the status of my orders but I have not received anything even a word of apology from you. I am still missing an order (a tablecloth for samsung S4 mini) but I think I can forget about it.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Order placed on 31/07/2016. Order received 08/09/2016. For the speed it will have to iron.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I have received my order after 1 month of waiting and many emails sent. I'm very pleased with the product and the service.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I'm not sure how to use this product, but I'm sure it's a good idea to use it as an alternative to the traditional way of doing things.
Anonymous A.
Translated review
1
/5
★☆☆☆☆
Not original part not compatible
Anonymous A.
Translated review
1
/5
★☆☆☆☆
I have to find an alternative solution as I can't repair the phone. Thank you for your help
Anonymous A.
Translated review
1
/5
★☆☆☆☆
No phone number for easier and faster contact, not good, I do not recommend! The delivered screen does not work properly! How to make a claim and exchange, no contact, this is not very serious!!!
Anonymous A.
Translated review
1
/5
★☆☆☆☆
The screen I ordered is not working. I would like to exchange it and have sent an email to customer service with no response yet.
Anonymous A.
Translated review
Answer from SOSAV
Madam, First of all, our apologies for the malfunction of this screen. We have received a message from you around 18:20 today. We have just proposed you a solution for the exchange of your screen. Sincerely,
1
/5
★☆☆☆☆
Out of 4 products ordered, 2 were not what I ordered (1 color error and 1 totally different product). Despite opening a ticket and sending a photo, no news for several days...
Anonymous A.
Translated review
Answer from SOSAV
Sir, For some reason, the ticket corresponding to your request has been closed... Could you simply reply to the last email you received from us? This will allow us to open the support ticket again. We will then be able to send you directly the expected parts. Sincerely yours,