/10
★★★★★
based on 26384 reviews published
★★★★★
based on 26384 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Lack of instructions and fragile glass: it broke !!!!!!!
Daniel Q.
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Answer from SOSAV
Hello Daniel, Thank you for taking the time to share your opinion. You have certainly noticed our commitment to the planet, that's why our guides are only available online with the possibility to print them in PDF if you want a paper version. Please contact our support team at [email protected] if your item was damaged in transit. With our apologies. Sincerely, The SOSav team
3
/5
★★★☆☆
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
Anatole R.
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3
/5
★★★☆☆
I ordered a battery for S6 edge +. Received very quickly, no problem on this side. I'm not sure if it's a good idea to have a video tutorial for the replacement. A video tutorial would be nice. The problem was not with the battery. A help to diagnose the failure would have perhaps allowed me to order the right part.
Clément M.
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3
/5
★★★☆☆
Quality of the piece not so good.
Enzo A.
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2
/5
★★☆☆☆
I had to wait for an order for 2 months and another one for 1 month, and to be constantly behind them so that they don't forget me. Big internal communication problems and total disorganization! Big waste of time for me and bad moments spent.
Anonymous A.
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3
/5
★★★☆☆
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
Anonymous A.
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2
/5
★★☆☆☆
It was sold with the replacement screen a kit, but it was missing in this kit to 10 the main tool to remove the screen and in the end none of the tools sent was used: 10 for nothing
Anonymous A.
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3
/5
★★★☆☆
No free returns when the product is defective
Anonymous A.
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Answer from SOSAV
Hi Rayann, Thank you for taking the time to share your review. As part of our warranty, we offer an exchange of the part, everything is of course at our expense. In the case of a retraction as you have requested, the return costs are indeed at the buyer's expense. The SOSav team
3
/5
★★★☆☆
Interesting site, fast delivery unfortunately the screen doesn't fit on my phone. I'm waiting for the return of the soap. The rest of my purchases are good quality, nothing to complain about. The rest of my purchases are of good quality, nothing to complain about.
Anonymous A.
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3
/5
★★★☆☆
Well
Anonymous A.
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2
/5
★★☆☆☆
The product does not correspond to the photo, on the photo it was a battery manufactured and assembled in Korea, the battery received is manufactured and assembled in China! given the price it is cheaper on other sites, remains to be seen how long it will last?
Anonymous A.
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3
/5
★★★☆☆
The site is perfect, the explanations are remarkable. Delivered quickly. Unfortunately, after two disassembling of the small external screws, the tools in the shape of a star quickly got stuck. I can no longer disassemble my iPhone to check the installation of the battery because it no longer lights up.
Anonymous A.
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3
/5
★★★☆☆
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.
Anonymous A.
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2
/5
★★☆☆☆
Everything is done by email ..no phone : physical contact is very important...
Anonymous A.
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2
/5
★★☆☆☆
The site is good, the products are numerous. The order goes through without a hitch. The same goes for the delivery. I'm very pleased with the service and the quality of the products. I'm very pleased with the service and the quality of the products.
Anonymous A.
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Answer from SOSAV
Thank you for sharing your opinion following your order on our site. Have you contacted our customer support, so that an after-sales solution can be proposed to you? We look forward to hearing from you,
3
/5
★★★☆☆
The product barely matches the order. It is not the same model.
Anonymous A.
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3
/5
★★★☆☆
Ordering error
Anonymous A.
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Answer from SOSAV
Hello, Once again we apologize for the inconvenience of receiving this bad product. We hope to have responded quickly to your complaint. Sincerely yours,
2
/5
★★☆☆☆
Sending error. A white screen instead of a black screen. 1 week lost.
Anonymous A.
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3
/5
★★★☆☆
Too long for delivery
Anonymous A.
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2
/5
★★☆☆☆
Non-original parts, loss of functionality of the connected pocket... Missing components on the board compared to the original
Anonymous A.
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2
/5
★★☆☆☆
The delivery and the quality of the screen are irreproachable. I'm not sure if it's a good one or not, but I'm not sure if it's a good one, and I'm not sure if it's a good one or not. It would be honest to specify it in the technical description.
Anonymous A.
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Answer from SOSAV
Hi Stephane, Thank you for taking the time to share your review. Replacing the iPhone 6 screen has no impact on the Touch ID functionality. This functionality is indeed controlled by your home button and the home extension cable that runs along the metal plate. You have recovered these elements on your old screen, it can not be related to the new screen. We invite you to check the state and connection of the tablecloths of your home button and its extension, one of them has either been damaged or has been incorrectly connected. We remain at your disposal at [email protected] if you need more information. The SOSav team
3
/5
★★★☆☆
Order and material received without any problem. Repair material not solid (screwdriver of poor quality). Electronic equipment to be replaced is well made and functional. The description of the repair actions is not good, especially with necessary actions not described and unnecessary actions described that made me make mistakes that led to the loss of the equipment during the repair. Too bad. Good site but to be followed with caution.
Anonymous A.
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2
/5
★★☆☆☆
Poor packaging and delivery.
Anonymous A.
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3
/5
★★★☆☆
Sorry SOSAV. So far, the service has always been correct. I'm very happy with the service and the quality of the product, and I'm very happy with the quality of the product. I'm very happy with the service and the quality of the product, and I'm very pleased with the service. I have to say that I am very pleased with the service and the quality of the product. For the damaged package: -2 stars ?
Anonymous A.
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3
/5
★★★☆☆
I was quite disappointed with my order, I was expecting more support.
Anonymous A.
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3
/5
★★★☆☆
Ordered a charging connector with microphone, received without the microphone. So 3/5. Otherwise the tuto assembly disassembly 5/5. Sincerely
Anonymous A.
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Answer from SOSAV
Hello Bernard, Thank you for taking the time to share your review. You have received a Galaxy S7 charging connector + microphone: https://www.sosav.fr/store/galaxy-s7/9977-connecteur-de-charge-galaxy-s7.html Indeed, the microphone is an integral part of the charging connector, it is already mounted and soldered. It is the small square that is just next to the charger plug. We remain at your disposal and wish you a good day. The SOSav team
2
/5
★★☆☆☆
They only showed part of my order (without telling me) even though everything was noted as available.
Anonymous A.
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3
/5
★★★☆☆
Video very practical to replace a part without being an expert! On the other hand, the internal speaker that I ordered does not work very well... I found the tone (that I did not have at all before) but the sound is very weak even at the Max volume so I am disappointed!
Anonymous A.
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Answer from SOSAV
Hi Estelle, Thank you for taking the time to share your opinion. IF the part is correctly installed, please feel free to contact our support at [email protected] for a return or exchange, all our parts are guaranteed. Wishing you a good day. The SOSav team
3
/5
★★★☆☆
I'm not sure if I'm going to be able to use it, but I'm not sure if I'm going to be able to use it at all.
Anonymous A.
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3
/5
★★★☆☆
I followed the tutorial and the part with the earpiece was missing. On Sony Xperia ? compact
Anonymous A.
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