Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

J
Jean-Claude E.
Rating: 5 out of 5
Very good
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Sylvain B.
Rating: 5 out of 5
I ordered a screen for my phone, received it quickly but the screen was defective. So I asked the after sales service and my problem was taken care of very quickly. Returned the defective screen at their expense and exchanged it as soon as possible. Very good customer service, it's a pleasure (thank you Marie). As what there are still serious companies in France.
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Mougeot G.
Rating: 5 out of 5
Nikel, the TUTO is perfect. The delivery is fast (3 days). The joystick is exactly the same. And the small screwdriver kit is very good! Thank you.
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Emmanuel M.
Rating: 5 out of 5
Deadlines respected. Quality product.
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Ethan Q.
Rating: 1 out of 5
Product does not work
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
F
Francisco C.
Rating: 5 out of 5
Very good product thank you
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Miloud B.
Rating: 5 out of 5
The service there is nothing to say all goes well and especially with marc remote installation successfully except the interface ds 150e not meet my expectations
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Thierry D.
Rating: 5 out of 5
perfect. Everything conforms and fast 24H service
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Delargille D.
Rating: 4 out of 5
Fast shipping. The tuto is very well done. I just had a little scare when I discovered that I was missing a tool although I bought the pack ... and also the screwdrivers are not perfectly adapted to the screws. However I managed to change the screen of my iPhone rather easily and that's the main thing!
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Jerome B.
Rating: 5 out of 5
Fast and in accordance with my needs.
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Juliette L.
Rating: 2 out of 5
The screen protector I ordered arrived broken due to the delivery...
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
A
Andrea T.
Rating: 2 out of 5
Ordered a bluetooth home button for iPhone 7, received a home button that does not work and is not Bluetooth. After sending a message via FB, I was told that the button received is a button last generation 2.0 without Bluetooth ... so not at all what I ordered. I am waiting for a new button to be sent... to be continued
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Response from SOSAV
Hello Arnaud, Thank you for your message :-) Indeed, you got the version superior to what you ordered, for the same price. Eventually, the bluetooth version will no longer be offered. That said, this button was apparently defective, and our team has created for you, as you know, a new order that should be in your hands soon :-) Do not hesitate to keep us informed! Very nice day to you. Sincerely, The SOSav.Fr Team
A
Amandine C.
Rating: 5 out of 5
Ordered Friday 5pm received Saturday 10am for an IPhone SIM card drawer. Clean and cheap item (1,50).
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Myriam H.
Rating: 5 out of 5
simple, fast and it works well!
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B
bulent Y.
Rating: 4 out of 5
Very good
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Roland G.
Rating: 5 out of 5
Very satisfied with the service
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yoann L.
Rating: 5 out of 5
Very responsive. Thank you very much
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AKIM H.
Rating: 3 out of 5
Delivery 1 week too long!!! order on Wednesday received Tuesday 7 days included Weekend for a simple letter fleece...can do better otherwise RAS for a product of occase
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Response from SOSAV
Hello Akim, Thank you for your message. Your package was shipped in less than 24 hours by our logistics team, we are sorry if the postal delays could be extended in this particular period, we are as you know entirely dependent on carriers, just like you. We are happy to hear that the part received is suitable for you! Please do not hesitate to contact our team at [email protected]. Have a great day and see you soon. Sincerely, The SOSav.Fr Team
R
Richard F.
Rating: 5 out of 5
Site proposing tutorials, in the course of visionnage proposing you es parts necessary to the repair, fast delivery.
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Stephane S.
Rating: 5 out of 5
Very good several purchases on sosav very fast delivery
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F
François M.
Rating: 5 out of 5
I have never had a problem with the parts or batteries I ordered. Fast shipping, reliable material.
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Jean-François D.
Rating: 5 out of 5
??????????
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Vincent W.
Rating: 5 out of 5
Product conforms and delivered quickly
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jean paul D.
Rating: 5 out of 5
Perfect
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Simon F.
Rating: 5 out of 5
Fast delivery, very easy assembly (I already had the right tools), and works perfectly, my defective JoyCon is like new! Thank you!
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Jerome C.
Rating: 5 out of 5
Very satisfied with sosav the product meets the expectations very well careful packaging delivery on time perfect ?
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Alexandre H.
Rating: 5 out of 5
Simple and efficient search and purchase. Fast delivery Product corresponds to my order.
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Mounir A.
Rating: 1 out of 5
The product does not conform to the link on the video and is not compatible with my phone.
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Response from SOSAV
Hello, thank you for your comment! Could you please contact our customer service at [email protected] so that we can find a solution to your problem? Have a nice day! Sincerely, The SOSav team
E
Evelyne L.
Rating: 5 out of 5
Good quality, fast delivery
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Cyril C.
Rating: 5 out of 5
Very good service! Thank you
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STEPHAN S.
Rating: 5 out of 5
Very good, great service, delivered on time, careful and attentive. I recommend without any problem
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C
christophe L.
Rating: 5 out of 5
impec !
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C
christophe G.
Rating: 5 out of 5
Very good site. Good tracking but not at all the right carrier... See comments below
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Vassily K.
Rating: 5 out of 5
Very good service; I had a problem with the first battery I sent. The sure replaced it without delay and everything is working perfectly now!
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Sophie G.
Rating: 4 out of 5
Very good but it was the first time I ordered from this site
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Maëva G.
Rating: 5 out of 5
The site is well done, the search is efficient. I have never had to use their customer service. It's nice to find on youtube their demonstration videos to change the parts they sell.
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P
piotr P.
Rating: 5 out of 5
fast shipping, product as described
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Julien D.
Rating: 5 out of 5
Very good
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Mylene F.
Rating: 5 out of 5
Compliant order
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Q
quéau P.
Rating: 3 out of 5
No problem for the article and delivery.
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