Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

Y
Yann N.
Rating: 5 out of 5
Very fast delivery and compliant. Nothing to complain about
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Alexandre F.
Rating: 5 out of 5
Fast and efficient! Bravo
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MICHEL R.
Rating: 5 out of 5
Site where you can find information quickly!
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Alexandre M.
Rating: 5 out of 5
All right!
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Laetitia E.
Rating: 1 out of 5
The right copper microphone is missing
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Response from SOSAV
Hello Laetitia, We are very sorry to learn that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part which, according to you, has some anomalies. In order to discuss this with our customer support, please contact us by e-mail at [email protected] : our team will be happy to help you if you contact us :-) Have a nice day! The SOSav.fr team
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Giancarlo S.
Rating: 5 out of 5
Order received promptly and conforms to specifications
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Alexandre B.
Rating: 4 out of 5
Received in 2 days, as described, but a bit expensive for what it is haha. And for the reassembly a very small plastic part is forgotten (but not serious). I had a screen whose touchscreen did not work, this is solved (well half because I do not know the pin code and at sony impossible to access the recovery so I have the SEUM but it's a subject) thank you sosav for their qwality of their services ;)
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TONY W.
Rating: 5 out of 5
Fast and reliable, good contact with the support.
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Melanie H.
Rating: 5 out of 5
Perfect
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Paulius V.
Rating: 5 out of 5
Works very well
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Maxime S.
Rating: 4 out of 5
Part in accordance with my expectations. My device works perfectly now.
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Samson G.
Rating: 5 out of 5
Well
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PAPA AMADOU D.
Rating: 5 out of 5
Ordering made easy
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Thomas B.
Rating: 5 out of 5
Super
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Marie C.
Rating: 4 out of 5
Thank you very much for your kind email. I will be back in a few weeks. Sincerely
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Karine L.
Rating: 5 out of 5
Perfect
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Julien M.
Rating: 5 out of 5
Super?
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Jean-Luc D.
Rating: 3 out of 5
At the opening of the envelope I found the suction cup partially unusable because deformed (folded edge) and especially the sticker envisaged to stick the battery completely unusable, the protection of the sticky part unstuck and the sticker partially stuck on the pocket of tools..... I thus had to improvise
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
B
Bollotte P.
Rating: 4 out of 5
Perfect
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bertrand M.
Rating: 5 out of 5
speed of service
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DEBORAH S.
Rating: 3 out of 5
The screen is darker.
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Response from SOSAV
Hello, we are very sorry to hear that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team regarding this display problem. To find out for sure, we suggest that you do the following: from the HOME menu on the console, select " Console settings " then " Brightness ". Select "Auto Brightness" to have the screen brightness adjust itself according to the ambient brightness, or set it manually. If this doesn't solve the problem, please contact our team at [email protected] and we'll look into it together. Have a nice day! The SOSav.com team
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Gérard D.
Rating: 5 out of 5
Battery conforms to the original.
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Sylvain M.
Rating: 5 out of 5
fast reception everything is in order to be recommended
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Sylvie L.
Rating: 5 out of 5
The part for my iPhone was received very quickly, and works perfectly!
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christian M.
Rating: 5 out of 5
I am very satisfied with my order, the site is very well explained, the delivery was fast.
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Patrick W.
Rating: 4 out of 5
I easily found what I was looking for.
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Bruno L.
Rating: 5 out of 5
I have ordered from the site before, and I was quite satisfied.
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Pascal B.
Rating: 5 out of 5
Perfect. No worries
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Lucas R.
Rating: 1 out of 5
The screen did not have the right colors, the blue was purple and the others did not match. After two days the screen was broken.
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Response from SOSAV
Hello Lucas, We are sorry to see that the screen we received is obviously defective :-( Our team contacted you this Friday and is looking forward to your return so that we can find a quick solution. Have a great day! The SOSav.com team
A
Adeline P.
Rating: 5 out of 5
Fast delivery Conforming part and change of the part made with the impeccable tuto
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Guillaume A.
Rating: 5 out of 5
Fast order and delivery
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christophe E.
Rating: 5 out of 5
WELL
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Guillaume A.
Rating: 5 out of 5
Nickel service for iMac 27" Late 2013 and fast adhesive stripes!
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Alban J.
Rating: 5 out of 5
Very fast delivery! Thank you!
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MEUNIER J.
Rating: 5 out of 5
Easy to find, delivered quickly. The iPhone XR screen repair video leaves out a couple of things. The lantern and the little tab that holds the microphone down. Otherwise it is very useful. Attention the colors of the screwdrivers do not match, better check. The screwdrivers are not all magnetized.
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Marie laure L.
Rating: 5 out of 5
Very fast delivery
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christine B.
Rating: 5 out of 5
very satisfied from the order taking to the delivery so I recommend this company
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Joël V.
Rating: 5 out of 5
Very fast delivery
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Lilian S.
Rating: 2 out of 5
Screen delivered with 2 out of 3 layers. However on the video tuto the screen has 3 layers of connection. Disappointed.
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Response from SOSAV
Hello Lilian, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to send a photo of the part received directly to your customer support at [email protected] without hesitating to call back your order number so that we can review the situation together. Our team will soon come back to you with a solution and everything will be back to normal. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!
A
andre D.
Rating: 5 out of 5
fully satisfied with the product ordered and received quickly
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