Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

E
Eric G.
Rating: 5 out of 5
Effective tutorial with the right product choice
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C
Cédric T.
Rating: 4 out of 5
Compliant product
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A
Aurélien L.
Rating: 5 out of 5
Excellent product, fast delivery ?
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R
Regis L.
Rating: 5 out of 5
Ras '
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L
Lucile S.
Rating: 4 out of 5
Quite a comprehensive site with lots of repair tips and tutorials.
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SEGOLENE B.
Rating: 4 out of 5
Good presentation of the whole
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F
fred D.
Rating: 5 out of 5
hyper pro
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M
michael V.
Rating: 3 out of 5
Exceeded deadlines
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Response from SOSAV
Hello, thank you for your message :-) You received a reply from our team on November 23rd, and the tracking of your package indicates that it was delivered precisely that day to the address you wanted. Do not hesitate to contact our customer support at [email protected] if you notice any problem with this order. Have a nice day! Sincerely, The SOSav.com Team
F
Fabrice L.
Rating: 5 out of 5
Perfect delivery within the specified time
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M
Moussa B.
Rating: 4 out of 5
well
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C
Christophe B.
Rating: 4 out of 5
Simple order taking / fast delivery / nothing to complain about logistically
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C
Christophe D.
Rating: 5 out of 5
I'm very pleased with the quality of the products and the service. I've been using them for a long time now and I'm very pleased with the service. I have to say that I'm very pleased with the service and the quality of the products I received. I recommend it.
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O
Olivier F.
Rating: 5 out of 5
Fast and good reference
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stéphane L.
Rating: 5 out of 5
Part sent quickly and perfectly conforms.
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B
bernard B.
Rating: 4 out of 5
Nothing to say satisfactory delivery.
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F
Flora V.
Rating: 5 out of 5
The product was prepared and shipped the same day as the order (a Friday), received on Monday! Everything seems to work :)
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J
Jean Paul D.
Rating: 5 out of 5
Excellent product
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ARNAUD R.
Rating: 5 out of 5
Product conforms, and received quickly
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L
laurent D.
Rating: 5 out of 5
Perfect as usual
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M
Mikail T.
Rating: 5 out of 5
product conforms to the request
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F
Franck T.
Rating: 5 out of 5
Part conforms, fast delivery
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S
Samuel S.
Rating: 2 out of 5
Hello, Orders received in several parts. Parcel and not quite as expected. Several reminders had to be made via FB. The contact on FB is very cordial and responsive. As of today, I still haven't received what is ordered... I hope that the items delivered and not ordered will not be charged via PayPal. Kind regards, and have a nice day, Samuel Sipulante
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Response from SOSAV
Hello Samuel, Thank you for your message :-) The parts of your order are still waiting to be restocked. Do not hesitate to contact our team at the usual address [email protected] if you have any question about this, we will inform you as usual with pleasure. Have a nice day and see you soon! Sincerely, The SOSav Team
C
Celine A.
Rating: 1 out of 5
DECEIVED
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Response from SOSAV
Hello Celine, We thank you for your message and we are sorry to hear that your experience with SOSav is not entirely satisfactory. Please do not hesitate to contact our team directly at [email protected] if you would like us to find a solution together. We remain available if needed, do not hesitate. Sincerely, The SOSav.Fr Team
F
franck N.
Rating: 4 out of 5
speed and seriousness
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C
Claude I.
Rating: 5 out of 5
Very good, fast and precise
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ROGER B.
Rating: 5 out of 5
RAS, TOUT OK.
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Yves L.
Rating: 5 out of 5
The site is very clear and followed and the delivery time is very correct. I also know that if there is a problem, there is someone who can help us... Thank you
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P
philippe R.
Rating: 4 out of 5
first use, very satisfied
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Sylvain P.
Rating: 5 out of 5
The order was received very quickly.
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Rachid S.
Rating: 5 out of 5
Perfect
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Laurent R.
Rating: 5 out of 5
Fast. Compliant. I recommend
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F
Frédéric J.
Rating: 5 out of 5
Very good, just one thing, you should point out that some Mac pro batteries, are glued, to replace it, so you have to peel it off. This is an operation that is not expected and can seem perilous. But with a little patience and delicacy, it works very well.
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P
Paulo A.
Rating: 5 out of 5
The order was received super fast.
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Sébastien H.
Rating: 5 out of 5
Fast shipping, one part ordered was defective, taken care of by the service and replaced. Useful assembly tutorial. I am very satisfied with the site.
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ROBERT S.
Rating: 5 out of 5
very happy
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M
MAGALI G.
Rating: 5 out of 5
Fast. Easy to assemble screen 20 minutes For the moment...ok
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R
Ronan J.
Rating: 5 out of 5
Reparation d’un joy con nickel!
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C
claire S.
Rating: 5 out of 5
Very good
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G
Guillaume S.
Rating: 5 out of 5
Satisfied with my order
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A
Arnaud V.
Rating: 2 out of 5
The quality of the screen (oneplus 5) is not the same as the original, the colors of the new screen are more bland. The screen does not take into account the gestures screen off. The responsiveness to touch is not as fast as the original.
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Response from SOSAV
Hello Arnaud, We are sorry to see that your order does not offer you complete satisfaction :-( It seems that you have not yet contacted our team concerning this screen. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] by sending us front and back photos of the screen received: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team