Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 110 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable delivery experiences, with many mentions of ultra-fast or very fast shipping, on-time arrivals, and well-packaged orders. Customers praise product quality and fit, noting that parts such as screens, batteries, back covers, and internal components match descriptions and work correctly after installation. The shopping experience is supported by clear explanations and troubleshooting tutorials, helpful customer service, and reasonable or competitive prices for original or compliant parts. Overall, SOSAV is described as serious, professional, and easy to use, with customers repeatedly recommending the site.

All reviews

N
Nicolas R.
Rating: 5 out of 5
Fast delivery, product conforms, smooth.
Translated reviews
S
Simon M.
Rating: 5 out of 5
I have not yet installed the part but I was extremely surprised to have my order so quickly. Less than a week for a part that goes from France to Quebec, it's simply WOW! I will definitely recommend you for my future needs?
Translated reviews
C
Catherine M.
Rating: 2 out of 5
The product ordered is not the right one, despite the correct reference. Does not correspond to my expectations.
Translated reviews
Response from SOSAV
Hello Catherine, We are sincerely sorry for this supplier error. However, we note that you are in contact with our customer service by email in order to solve this problem. As agreed, your order will be refunded. We look forward to hearing from you,
S
Stéphane H.
Rating: 5 out of 5
Fast delivery, careful packaging and quality product. Thank you
Translated reviews
T
Teddy C.
Rating: 5 out of 5
At the top always the good parts and fast
Translated reviews
W
William D.
Rating: 5 out of 5
Fast and careful delivery, the products are well packaged and of good quality
Translated reviews
A
Armanda N.
Rating: 5 out of 5
Satisfied with the order with fast delivery
Translated reviews
J
Jean-Pierre J.
Rating: 4 out of 5
delivery too long compared to AMAZON
Translated reviews
R
Regis C.
Rating: 5 out of 5
Very professional
Translated reviews
D
Djamel A.
Rating: 5 out of 5
The order was correct and the delivery was fast
Translated reviews
L
Ludovic M.
Rating: 4 out of 5
Nothing to report
Translated reviews
N
Nicolas P.
Rating: 5 out of 5
fast and well protected
Translated reviews
K
Karim B.
Rating: 5 out of 5
Fast and compliant
Translated reviews
D
Daniel M.
Rating: 5 out of 5
Very good. Nothing to complain about.
Translated reviews
D
Denis D.
Rating: 5 out of 5
Top, fast delivery
Translated reviews
Y
Yves B.
Rating: 5 out of 5
fast delivery in good condition
Translated reviews
B
Bruno L.
Rating: 5 out of 5
Fast delivery, compliant products. Quick assembly with the tutorials on the site
Translated reviews
A
Antoine C.
Rating: 3 out of 5
The site looks good, but I can't judge the tutorial because I haven't received my order. Also, I think it is necessary to put forward the stickers to glue the components back together when it is necessary to remove them to repair the device (to be added to the list of products needed for the repair).
Translated reviews
Response from SOSAV
Hello, We are sorry if the delivery did not go as planned. Unfortunately, we have no control over the delivery once the package has been handed over to our carrier. Especially in this period of holidays and health crisis. However, according to the Colissimo tracking system, your parcel is indicated as delivered to date. We take note of your remark concerning the stickers. I am very pleased to receive your order,
M
Médusa G.
Rating: 2 out of 5
I did not receive everything I ordered ... A panda shell for galaxy j3 became a pink shell for galaxy note 4
Translated reviews
Response from SOSAV
Hello, we are not sure we understand your message... Your order of 09/12 includes 2 batteries for Xbox One controller as well as a wired headset and not a case for Galaxy J3. If this is another order with another account, please contact our customer service by email at [email protected] to clarify things! Sincerely,
G
Gregory D.
Rating: 5 out of 5
I'm very pleased with the product, it's a great product and I'm very happy with it. I'm very pleased with the service and the quality of the product.
Translated reviews
R
Rémi C.
Rating: 5 out of 5
Ordered and delivered quickly. Items meet my expectations
Translated reviews
E
Endy C.
Rating: 4 out of 5
Works well
Translated reviews
S
Salvatore V.
Rating: 5 out of 5
Simple, easy, efficient, what else could you want?
Translated reviews
O
Omar M.
Rating: 5 out of 5
It's perfect
Translated reviews
M
Mélanie W.
Rating: 5 out of 5
Fast and quality shipping. Part conforms to our expectations!
Translated reviews
M
Michel T.
Rating: 5 out of 5
-------------
Translated reviews
G
Gaël L.
Rating: 5 out of 5
Clear site
Translated reviews
T
Tony N.
Rating: 5 out of 5
Fast and accurate delivery I recommend
Translated reviews
G
Gilles P.
Rating: 5 out of 5
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
Translated reviews
E
Emmanuel H.
Rating: 5 out of 5
fast and accurate delivery
Translated reviews
J
Jean Pierre C.
Rating: 5 out of 5
ras!
Translated reviews
S
Sandro R.
Rating: 5 out of 5
Product conforms to what was ordered. Parts that match my product
Translated reviews
L
Loïc P.
Rating: 5 out of 5
Excellent product as always. Happy New Year to you all.
Translated reviews
C
Christophe R.
Rating: 4 out of 5
Purchase in accordance with my request.
Translated reviews
D
Didier L.
Rating: 5 out of 5
Fast delivery according to my order
Translated reviews
O
Olivier F.
Rating: 5 out of 5
Satisfied
Translated reviews
J
Julian G.
Rating: 1 out of 5
I have not received the ordered item
Translated reviews
Response from SOSAV
Hello Julian, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this matter. In order to start taking care of this return within the framework of our after-sales service, we simply invite you to contact us by e-mail at [email protected] so that we can find a solution for you quickly. Have a nice day! Sincerely, The SOSav.fr Team
J
Jean-Luc C.
Rating: 5 out of 5
Successful operation to replace my huawei P9 battery following the sosav tutorial and using the tools and parts provided.
Translated reviews
F
Frederic M.
Rating: 5 out of 5
Everything was perfect from start to finish. I was able to troubleshoot my daughter's console with this purchase. Very fast delivery! Great service. Thank you so much!
Translated reviews
M
Marie D.
Rating: 1 out of 5
Very well designed
Translated reviews
Response from SOSAV
Hello Marie, Thank you very much for your comment and we are delighted that your customer experience at SOSav went well. In this case, do not hesitate to adapt your rating to your satisfaction ;-) We remain available if needed at [email protected], do not hesitate. Very nice day to you. Sincerely, The SOSav.Fr Team