Reviews tompress.com

Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.

The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.

The part was not suitable for my thorny issue

I still have not received the seal. Regards, David Rey.

Hello, I have reordered the same order as before for the same item regarding vacuum bag rolls. The new bags are 6mm larger than the previous ones and get stuck in the housing of our machine. This is not practical at all.

The delivery times within 24H were not respected.

I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response

In fact, I had an order pending for a few days, but you didn't have the entirety of the order available. To receive part of it quickly, I had to cancel the other part... but the fees remain the same... In fact, I ordered elsewhere what I was missing,... fast delivery is FREE for the same product... Have a nice day

The package was not delivered to our home as agreed.

Received with a week's delay

The device was slightly damaged (manufacturing fault), but not very serious.

Fast shipping, quality product

Not satisfied with the order, several interlocutors, and each time different versions, result order received 1 month and a half after the order and 3 tons of apples lost

No, I am disappointed. I received rubber joints that do not match the photo. I have returned everything to you. You have received them. I am waiting for the refund. Thank you, Best regards

Damage from not respecting the delivery date, despite having paid more for shipping costs.

Package not received completely. I'm still waiting for the rest.

Expensive product

Over two weeks I called twice to find out where my order was. I would have liked to be contacted to be informed that some items were out of stock and to be asked if the rest of the order was urgent, which it was. That said, I am satisfied with the items I received.

More than 10 days to ship my order, claiming it's a computer problem. Otherwise, the product is as described.

Your device doesn't really meet my expectations. Complicated automatic to change. Everything manual would have been enough. Thank you

Product sent with delay then incomprehensible delivery from La Poste which means I couldn't retrieve the product before my departure on vacation and it will be too late afterwards.

I ordered vacuum machine seals. In one of the photos, there was a pouch with 2 seals. Since I was also ordering for a friend, I ordered 2 items... and I only received 2 seals. Called Tompress, response was sir, the photos are not contractual, please send us an email to report the possible confusion regarding the photos...... and while you're at it, don't you want me to do your job !!!!!

Delivery delay too long not kept one week instead of 24 48 hours as announced Best regards

2 of the jars ordered arrived in pieces. I contacted customer service, sent them photos of the condition of these jars upon arrival of the package, and I still have not heard back. I am disappointed.

I got the wrong size of jam jars, they are too small. Not knowing how to return them, they are useless.

I waited three months to receive my order

Quality knife but slow delivery because the package was lost by their delivery partner Chronopost. It was for a gift. Arrived too late.

I waited more than six months before receiving my order - without being notified by Tompress!

Very satisfied with the product. I no longer have pigeons on my terrace. I recommend TomPress. The staff is pleasant. However, the postal service "colissimo" is terrible!! The delivery people managed not to come and pretended that I was absent!!!! while my disability kept me at home. apartment.

Perfect

The product is of lower quality than I expected...

I made a mistake with the total number, my daughter did not receive her package despite my searches.

I did not appreciate having to wait more than 3 weeks for the delivery which was supposed to be announced in the days following the order, while the payment was debited immediately.

Waiting time of more than two months for a common product. No commercial gesture.

Beautiful article, a bit just for the induction fire to take over but other than that rather good.

Upon receipt, the package was impeccable but there was a small dent on the tank, apparently the device had been packaged like that. Being in a hurry, I did not make a complaint but this is a bit unpleasant.

The packaging cardboard was so fragile that it opened in two during transport, luckily the wax blocks were put back in the rest of the cardboard by the carrier... Not very serious on the part of the seller who is economical with packaging!

Nothing to say about Tompress. The package was very well packaged and fortunately! The choice of the company Géodis for delivery is a disaster. No professionalism. During his first visit, the delivery man simply took a photo of my front door and declared that I was absent with open shutters and a car parked in front of the door. After protesting to customer service (reachable with a premium rate number), the delivery was postponed to the next day. This time, the delivery man called just before arriving and left the package in front of my door. By the time I came down from upstairs, I saw him leaving... no chance to check the integrity of the package. And to top off this disastrous delivery experience, the email received to evaluate the service leads to a page that says 'the survey is now closed.' The simple choice of this delivery company will make me hesitate a lot for a future order.

I still haven't received my package

Delivery times very very long