★★★★★
based on 20053 reviews published
Latest neutral customer reviews
Product level no issues. There was no deburring on the stainless steel sheets, dangerous, we can cut ourselves, I who work in metallurgy, ""part not deburred part not finished. "" Best regards R Richard AGASSE
Correct delivery and compliant, but the delay is too long, order on October 7, 2025, delivery on December 30, 2025
If I hadn't called, I would still be waiting for my order, because you were waiting for my order to be complete, it was for Christmas, I received my order on the 23rd, Christmas Eve on the 24th, a bit tight with stress
Hoses really of very good quality, but I give 3 stars because I did not receive the 3 funnels
Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.
Best regards,
The Tompress team
The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
The part was not suitable for my thorny issue
Offer presented as a price with a discount while with the 'supplements' the price is higher than that of the theater.
Saucepan delivered with a very visible impact!! This is not due to transport!!
I still have not received the seal. Regards, David Rey.
We discarded 2 capsules out of 60 because they were non-compliant.
Hello, I am making a complaint following the receipt of my order. I received a perishable product at the end of October for a delivery on 23/10. Best regards
I am disappointed with the meat grinder. It is really ineffective. The reviews on the site for this grinder are not true. What a shame!
Hello, I have reordered the same order as before for the same item regarding vacuum bag rolls. The new bags are 6mm larger than the previous ones and get stuck in the housing of our machine. This is not practical at all.
The delivery times within 24H were not respected.
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
In fact, I had an order pending for a few days, but you didn't have the entirety of the order available. To receive part of it quickly, I had to cancel the other part... but the fees remain the same... In fact, I ordered elsewhere what I was missing,... fast delivery is FREE for the same product... Have a nice day
The package was not delivered to our home as agreed.
Received with a week's delay
The device was slightly damaged (manufacturing fault), but not very serious.
Fast shipping, quality product
Not satisfied with the order, several interlocutors, and each time different versions, result order received 1 month and a half after the order and 3 tons of apples lost
No, I am disappointed. I received rubber joints that do not match the photo. I have returned everything to you. You have received them. I am waiting for the refund. Thank you, Best regards
Damage from not respecting the delivery date, despite having paid more for shipping costs.
Package not received completely. I'm still waiting for the rest.
Expensive product
Over two weeks I called twice to find out where my order was. I would have liked to be contacted to be informed that some items were out of stock and to be asked if the rest of the order was urgent, which it was. That said, I am satisfied with the items I received.
More than 10 days to ship my order, claiming it's a computer problem. Otherwise, the product is as described.
Your device doesn't really meet my expectations. Complicated automatic to change. Everything manual would have been enough. Thank you
Product sent with delay then incomprehensible delivery from La Poste which means I couldn't retrieve the product before my departure on vacation and it will be too late afterwards.
I ordered vacuum machine seals. In one of the photos, there was a pouch with 2 seals. Since I was also ordering for a friend, I ordered 2 items... and I only received 2 seals. Called Tompress, response was sir, the photos are not contractual, please send us an email to report the possible confusion regarding the photos...... and while you're at it, don't you want me to do your job !!!!!
Delivery delay too long not kept one week instead of 24 48 hours as announced Best regards
2 of the jars ordered arrived in pieces. I contacted customer service, sent them photos of the condition of these jars upon arrival of the package, and I still have not heard back. I am disappointed.
I got the wrong size of jam jars, they are too small. Not knowing how to return them, they are useless.
I waited three months to receive my order
Quality knife but slow delivery because the package was lost by their delivery partner Chronopost. It was for a gift. Arrived too late.
I waited more than six months before receiving my order - without being notified by Tompress!
Very satisfied with the product. I no longer have pigeons on my terrace. I recommend TomPress. The staff is pleasant. However, the postal service "colissimo" is terrible!! The delivery people managed not to come and pretended that I was absent!!!! while my disability kept me at home. apartment.
Perfect
The product is of lower quality than I expected...