/10
★★★★★
based on 18311 reviews published
★★★★★
based on 18311 reviews published
Latest customer reviews
3
/5
★★★☆☆
Fiberglass mat broke after 2h00 of use
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Answer from tompress.com
Hello, We apologize for the inconvenience. Please send us a photo to [email protected] so that we can find a solution. Best regards.
5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
Easy-to-access site. Well documented, well detailed and very clear. Article conforms to the order and delivery time very fast and respected.
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5
/5
★★★★★
Good product
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5
/5
★★★★★
Fast, relevant advice
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5
/5
★★★★★
Received the parcel quickly, very well packaged, no chance of my terrine breaking because there was so much paper. If I need anything, I'll recommend the same site.
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5
/5
★★★★★
Super product and fast delivery, very happy with the product
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5
/5
★★★★★
Perfect, order conformed, arrived in no time. Thank you
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5
/5
★★★★★
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5
/5
★★★★★
Easy site searches and fast delivery. Quality products
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5
/5
★★★★★
The baking stone represents very good value for money. The order was processed and shipped very quickly and the packaging was well prepared to prevent damage.
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5
/5
★★★★★
Reliability and speed
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1
/5
★☆☆☆☆
Dear Tom Press Team, According to the following tracking link, the shipment from Geodis has not yet been delivered in Como. https://espace-client.geodis.com/services/destinataires/#/1GE9KLFLJQGP I would be grateful if you could inform me of the current whereabouts of this shipment. With kind regards, Juergen Moll
Verifizierter Käufer
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Answer from tompress.com
Good morning, I request that you first remove the link from your post. Then I notice that the tracking indicates a delivery. It will be updated as soon as the delivery date is accepted by the recipient of the parcel. With best regards.
1
/5
★☆☆☆☆
Hello, I bought sawdust. Very disappointed, the grind was much too big and impossible to light. I had to pass everything through a mason's sieve to get real sawdust worthy of the name. This will be my last purchase from TOMPRESS, which in my opinion offers a catalog of items that are far too diverse, and therefore cannot guarantee quality and conformity.
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Answer from tompress.com
Hello, I'm sorry the sawdust isn't to your liking, it's advertised for a grain size of 1 to 2.8 mm. The difficulty in igniting it may be due to moisture, so don't hesitate to dry it out before use to make it burn more easily. You can heat it with a blowtorch before placing the glowing embers on it. Best regards.
5
/5
★★★★★
VERY SERIOUS SITE VERY FAST DELIVERY IN RELAY POINT, WHICH IS VERY PRACTICAL. PERFECT
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4
/5
★★★★☆
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1
/5
★☆☆☆☆
I had to order an 8mm grate for a Reber chopper, although the product you sell was supposed to be equipped with one, but in the end it was fitted with a 6mm grate.
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Answer from tompress.com
Hello, you are referring to model n°12, which has been delivered for a few months now with a 6 mm perforated grid. The description has been updated since the manufacturer's modification on our tompress.com website. Best regards.
5
/5
★★★★★
My order arrived well packaged and in time in my mailbox i ordered faisselles and they are perfect i will not hesitate to place other orders on occasion
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5
/5
★★★★★
Serious
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5
/5
★★★★★
Formidable in every way
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5
/5
★★★★★
Quality, compliant items. Fast delivery.
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5
/5
★★★★★
Fast delivery, quality materials.
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5
/5
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2
/5
★★☆☆☆
The labels crinkle, very thin compared to the one I bought previously, another brand, which unfortunately are no longer on sale. On the other hand, there's nothing to say about order tracking and delivery.
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2
/5
★★☆☆☆
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Answer from tompress.com
Hello, we've noticed a dissatisfaction, can you tell us more? Can we help you? Best regards.
5
/5
★★★★★
Everything I have ordered is perfect. Your site and the recipes are also perfect. Thank you for everything.
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5
/5
★★★★★
Very good product
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5
/5
★★★★★
Fast and reliable service, thank you.
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