/10
★★★★★
based on 18311 reviews published
★★★★★
based on 18311 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast delivery, I highly recommend this company.
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5
/5
★★★★★
Ecological packaging with cardboard and paper Follow-up delivery with a postal service and relay point
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1
/5
★☆☆☆☆
Cocotte very damaged, I am 67 years old and I trusted this company, more than disappointed. I can't put pictures because I don't know how to do it and I don't have anyone who can do it for me.
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Answer from tompress.com
Hello, We apologize for this inconvenience. A file has been opened with our after-sales service, which is trying to offer you the best solution. It is true that with the impossibility of seeing the problem with the help of photos and that of returning the article to us, we can see no better than the gesture proposed on 28/02/2023. Yours sincerely
5
/5
★★★★★
Fast shipping, compliant products, only downside, the packaging not very solid, otherwise RAS
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2
/5
★★☆☆☆
Improved delivery times
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5
/5
★★★★★
Ordering garlic manouille out of season is always risky. No disappointment, it was perfect! Thank you for your patience.
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2
/5
★★☆☆☆
Warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you
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Answer from tompress.com
Hello, It is true that the restocking of this reference has been postponed in production and that the planned lead time has had to be extended. We apologize for this. We thank you for your understanding and for your confidence in us despite this delay. Sincerely yours.
5
/5
★★★★★
Always perfect and just as good.
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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5
/5
★★★★★
Bonjour ne change rien vous etes toujours au top
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1
/5
★☆☆☆☆
1) The parcel was not delivered, I was notified by email of the non-delivery. I therefore went to collect it myself. 2) I phoned you to let you know and, above all, to express my dissatisfaction. I was literally told off by your receptionist, who told me that there was nothing he could do and that I'd just have to "sort it out with my letter carrier".
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Answer from tompress.com
Hello, We are sorry that the delivery could not be made by the postal services on the date initially planned. Unfortunately, we do not have the power to force a delayed delivery by Colissimo and can only appeal to your understanding. We understand that you are disappointed by this response, but it was the only one we could give you in this specific case. No
5
/5
★★★★★
Product conforms to order
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5
/5
★★★★★
Thank you for your professionalism
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5
/5
★★★★★
Ultra-fast
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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3
/5
★★★☆☆
Slightly long delivery times
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Answer from tompress.com
Hello, what happened? The tracking system indicates a 48-hour delivery to the relay point. Please give us more details. Best regards.
5
/5
★★★★★
SHIPMENT CONFORMS TO MY ORDER
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5
/5
★★★★★
Delivery is always of good quality.
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5
/5
★★★★★
-
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5
/5
★★★★★
Impeccable telephone contact and after-sales service
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4
/5
★★★★☆
Fast delivery. Nice product, to be seen over time.
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5
/5
★★★★★
Add a wrench to the plunger to disassemble the plate for better cleaning
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4
/5
★★★★☆
-
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5
/5
★★★★★
Very good
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5
/5
★★★★★
Nickel delivery and good product .
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4
/5
★★★★☆
-
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4
/5
★★★★☆
-
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