Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

All reviews

R
Regine D.
Rating: 5 out of 5
following a purchase from 05/11/2024
Ras
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Response from tompress.com
Regine, thank you very much for your review of our tompress.com website. We are delighted that you are satisfied with our services. If you have any suggestions for improving your customer experience, please let us know. Thank you again for your positive feedback! Best regards.
S
Stephanie R.
Rating: 5 out of 5
following a purchase from 05/11/2024
Always 😊
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Response from tompress.com
Thank you very much for your positive feedback! We are delighted that you are satisfied with our services. Please don't hesitate to contact us if you need anything else. We're always here to help! Thanks again, and see you soon on our tompress.com website!
F
Frederic F.
Rating: 4 out of 5
following a purchase from 04/11/2024
ok
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Response from tompress.com
Thank you for your feedback and positive rating of our tompress.com website. We do our utmost to offer a quality service to our customers. Please do not hesitate to contact us if you have any suggestions for improvement.
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Louise P.
Rating: 4 out of 5
following a purchase from 05/11/2024
Product quality nothing to complain about but delivery average .
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Response from tompress.com
Thank you very much for your feedback, Louise. We are delighted that you are satisfied with the quality of our products. As for the delivery, we're sorry it didn't live up to your expectations. We take your comments into account and will do our utmost to improve this service. Thank you again for your trust and your 4/5 rating. We hope to see you soon on tompress.com.
A
Arlette B.
Rating: 1 out of 5
following a purchase from 04/11/2024
I ordered a blue vinaigrette and on receipt it was grey. Easy to sell like that!!! Of course, nothing had been reported to me...
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Response from tompress.com
Hello Arlette, I'm sorry to hear that you had a bad experience with your order of blue vinegar on our site. We take the quality control of our products very seriously and apologize for this incident. We will do our utmost to rectify the situation as quickly as possible. We hope you will continue to place your trust in us, and remain at your disposal should you require any further assistance. Sincerely, The Tompress.com team
S
Stéphanie K.
Rating: 5 out of 5
following a purchase from 03/11/2024
Perfect
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Response from tompress.com
Dear Stéphanie, thank you very much for your positive review of our tompress.com website. We're delighted you enjoyed your experience and hope to see you soon among our loyal customers. Thank you again and have a nice day.
A
Alain M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Good quality, reliable
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Response from tompress.com
Thank you for your positive review of our tompress.com website, it encourages us to continue to provide quality products and serious service to our customers. We are delighted that you are satisfied with your experience with us. Please do not hesitate to come back to us if you have any further product or service requirements. We're always here to help.
M
Michel L.
Rating: 5 out of 5
following a purchase from 05/11/2024
Very satisfied The sawdust I ordered met my expectations.
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Response from tompress.com
Hello MICHEL,

Thank you very much for your positive review of our tompress.com website! We're delighted that our sawdust met your expectations. Please don't hesitate to contact us if you need anything else.

Thank you again for your confidence,

The tompress.com team
J
Jean-Michel J.
Rating: 5 out of 5
following a purchase from 05/11/2024
Perfect
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Response from tompress.com
Thank you very much for your positive feedback, Mr. Jean-Michel. We are delighted to hear that you are satisfied with our tompress.com website. We work hard to provide our customers with the best possible shopping experience. Please don't hesitate to come back to us if you need anything. We will always do our best to satisfy you. Thank you again for your trust and your perfect rating.
J
Jean-Yves B.
Rating: 5 out of 5
following a purchase from 22/10/2024
OK
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Response from tompress.com
Hello Jean-Yves,

I would like to thank you for your positive review of our tompress.com website. Your satisfaction is our greatest reward! Don't hesitate to keep following us to discover our new products and take advantage of our exclusive offers.

Best regards,

The TomPress team.
S
Serge N.
Rating: 5 out of 5
following a purchase from 03/11/2024
.
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Response from tompress.com
Thank you very much Serge for your positive review of our tompress.com website. We are delighted that you appreciate our work and our service. We hope to see you soon on our site for new orders!
M
Manuel B.
Rating: 5 out of 5
following a purchase from 31/10/2024
Product conforms to my order, fast shipping. Super.
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Response from tompress.com
Thank you very much for your positive review, Manuel! We are delighted that you are satisfied with your order on our website tompress.com. We do our best to offer quality products and fast service. We hope to see you soon in our online store!
M
Muriel M.
Rating: 5 out of 5
following a purchase from 04/11/2024
Bonjour Arrived in 2 days! hats off and bravos!
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Response from tompress.com
Thank you very much for your positive feedback on our tompress.com website. We are delighted that your order was delivered quickly and that you are happy with it. We will continue to work hard to provide you with quality service. See you soon on our site!
G
Gilbert M.
Rating: 5 out of 5
following a purchase from 03/11/2024
satisfied with the order and fast delivery as well as the schedules respected thank you.
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted that your order was delivered quickly and on time. We hope to see you soon on our site for your future purchases. Thank you again for your trust and your 5/5 rating.
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Robert C.
Rating: 5 out of 5
following a purchase from 03/11/2024
product as expected
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are happy to hear that you were satisfied with your purchase. We strive to offer quality products that meet our customers' expectations. Please do not hesitate to come back to us should you require any other products, we will be delighted to provide you with complete satisfaction once again. Thank you again for your trust and your 5/5 rating. Sincerely, The tompress.com team.
T
Thérèse C.
Rating: 5 out of 5
following a purchase from 03/11/2024
Perfect
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Response from tompress.com
Thank you for your positive feedback, Thérèse. We're delighted that you're satisfied with our site and hope to continue to do so in the future. Please do not hesitate to contact us if you have any suggestions or comments. Sincerely, The tompress.com team
F
Fabrice G.
Rating: 5 out of 5
following a purchase from 04/11/2024
Nickel. Fast and efficient.
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Response from tompress.com
I would like to thank you for your positive review of our tompress.com website. We are delighted to know that you appreciated our speed and efficiency. Your satisfaction is our priority, so don't hesitate to contact us again if you need our services. Thank you for your perfect 5/5 rating, it's very encouraging for us!
J
Jean J.
Rating: 5 out of 5
following a purchase from 03/11/2024
everything went very well.
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Response from tompress.com
Hello JEAN, thank you very much for your positive feedback! We're delighted that you enjoyed your experience on our tompress.com website. We do everything we can to provide our customers with a pleasant experience, and we're happy to see that we succeeded with you. Thank you again for your confidence, and please don't hesitate to come back to us if you need any help. Have a nice day!
S
Serge B.
Rating: 5 out of 5
following a purchase from 01/11/2024
a good product that I use every day.
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Response from tompress.com
Thank you very much for your positive review of our tompress.com website. We are delighted to know that you appreciate our product and that you use it on a daily basis. We hope to continue satisfying you with our quality products. Thank you again for your trust and loyalty.
H
Henri W.
Rating: 5 out of 5
following a purchase from 02/11/2024
Product conforms to my order
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Response from tompress.com
I'm delighted to hear that you received your order as you expected, dear HENRI. We always do our best to satisfy our customers, thank you for your trust and your positive note. See you soon on tompress.com!
J
Jean-Marc H.
Rating: 3 out of 5
following a purchase from 02/11/2024
Enormous delivery problems: Chronopost is apparently no longer up to scratch - shame! Product quality up to scratch.
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Response from tompress.com
Thank you for your feedback, Jean-Marc. We're sorry you had delivery problems with Chronopost. We are constantly working to improve our delivery services and we take your comments into account. We are pleased that you found our products to be of high quality. We look forward to providing you with a smoother delivery experience in the future.
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Laura S.
Rating: 5 out of 5
following a purchase from 02/11/2024
Super happy
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Response from tompress.com
Hello Laura,

Thank you very much for your positive review of our tompress.com website! We are delighted that you are satisfied with our services. Please let us know if you have any future needs or suggestions, and we'll do our best to keep you satisfied.

Sincerely, sylvère from the Tompress team.
P
Pierre A.
Rating: 5 out of 5
following a purchase from 02/11/2024
fast, efficient and as ordered
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Response from tompress.com
Thank you very much for your positive review, Mr Pierre. We are pleased to have been able to meet your expectations quickly and efficiently. We hope to be able to continue satisfying you in the future. Thank you again for your trust and your 5/5 rating, which encourages us to continue our customer satisfaction approach. See you soon on tompress.com!
Y
Yves B.
Rating: 5 out of 5
following a purchase from 02/11/2024
Super
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Response from tompress.com
Thank you very much for your positive review of our website tompress.com, it makes us extremely happy! We are delighted that you enjoyed your experience with us. Please come back again if you need our services.
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Philippe S.
Rating: 5 out of 5
following a purchase from 01/11/2024
Perfect
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Response from tompress.com
Hello Philippe, thank you very much for your positive feedback on our tompress.com website! We're delighted that you found it perfect. Please visit us regularly to see what's new. Have a nice day!
C
Chrissopi P.
Rating: 5 out of 5
following a purchase from 03/11/2024
Fast delivery and very good packaging
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Response from tompress.com
Thank you for your positive review of our tompress.com website. We are delighted to have been able to offer you fast delivery and careful packaging for your order. Your satisfaction is our priority and we will continue to provide you with quality service. Thank you again for your trust and your 5/5 rating. See you soon on tompress.com!
P
Philippe M.
Rating: 5 out of 5
following a purchase from 03/11/2024
Top
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Response from tompress.com
Thank you for your positive review of our site, Philippe. We're delighted you like it! We will continue to do our best to provide you with quality service on tompress.com. Thank you again for your confidence.
C
Catherine M.
Rating: 5 out of 5
following a purchase from 01/11/2024
excellent product
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Response from tompress.com
Hello CATHERINE,
Thank you very much for your positive review of our tompress.com website! We are delighted that you like our product and we will continue to provide you with quality products in the future. Please don't hesitate to contact us if you need any further help or advice. Thank you again for your trust and loyalty.
Have a nice day,
The tompress.com team
E
Eric C.
Rating: 5 out of 5
following a purchase from 02/11/2024
Item conforms, good quality. Very well packaged. Fast delivery.
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Response from tompress.com
Thank you for your positive feedback, we are delighted that your experience on our site has satisfied you. We make it a point of honor to offer quality items and to ensure fast and careful delivery. We look forward to seeing you on tompress.com!
M
Marc R.
Rating: 5 out of 5
following a purchase from 01/11/2024
VERY GOOD
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Response from tompress.com
Thank you very much for your positive feedback on our site, Marc. We are delighted that you enjoyed your experience at tompress.com. Please come back to us if you have any other comments or needs. We will continue to work hard to provide quality service to our customers.
P
Pascal G.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very professional
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Response from tompress.com
Thank you very much for your positive review, Pascal! We're delighted to hear that you found our tompress.com site very professional. It encourages us to continue providing quality services to our customers. Thank you for taking the time to leave a review and please don't hesitate to contact us if you have any further press needs. We'll always be here to help. Thanks again and have a great day!
I
Isabelle L.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very good
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Response from tompress.com
Thank you for your positive feedback, Isabelle. We are delighted to hear that you had a good experience on our tompress.com website. Please don't hesitate to contact us if you need any help with your online purchases. We will always do our best to provide you with a pleasant and easy experience on our site. Thank you again for your business.
I
Isabelle T.
Rating: 5 out of 5
following a purchase from 30/10/2024
ok
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Response from tompress.com
Thank you very much for your positive feedback, we really appreciate it! We are delighted that you are satisfied with our tompress.com website. We will continue to do our best to provide you with quality service. Please don't hesitate to contact us if you have any suggestions for improving our site. Thanks again and see you soon on tompress.com!
J
Jean-Maurice A.
Rating: 5 out of 5
following a purchase from 31/10/2024
Always in Excellence in customer relations, Very Good products. I continue to recommend 👏👏👏
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Response from tompress.com
Thank you very much for your positive review of our tompress.com website. We are delighted that our products and service have met your expectations and we will continue to work hard to maintain our excellent customer relationship. We also appreciate your recommendation of our site and look forward to serving you again in the future. Thank you again for your trust and support.
C
Charles B.
Rating: 4 out of 5
following a purchase from 30/10/2024
Order received on time!
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Response from tompress.com
Thank you for your positive feedback, it pleases us to know that you are satisfied with our fast delivery service. We will continue to work hard to maintain the quality of our service and hope to see you soon on our site. Thank you again for your trust and your 4/5 rating.
A
Aurore L.
Rating: 1 out of 5
following a purchase from 30/07/2024
staff who know nothing to the point of telling me I have the wrong number, what a shame! I cancelled my order and never received the product, which was out of stock for several months.
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Response from tompress.com
Hello Aurore, thank you for sharing your experience with our website tompress.com. We are sorry that you did not have a satisfactory experience with our staff. We take your feedback very seriously and will do everything we can to improve our service to provide you with the best shopping experience possible. Your satisfaction is our top priority. We look forward to serving you again in the future.
A
André F.
Rating: 5 out of 5
following a purchase from 30/10/2024
I know the quality of the product. The delivery was impeccable. Keep it up, it helps support French artisans.
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Response from tompress.com
Thank you very much for your positive comment, André. We are delighted that you enjoyed our product and delivery service. We will continue to support French artisans and offer quality products to our customers. Thank you again for your support!
S
Stéphane M.
Rating: 5 out of 5
following a purchase from 31/10/2024
Super
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Response from tompress.com
Thank you for your positive feedback. We are delighted that you enjoyed our site and hope to see you soon on tompress.com.
B
Bruno P.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very good service, even on the phone.
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Armand C.
Rating: 2 out of 5
following a purchase from 11/10/2024
this is not my parcel which was intended for me more than 24 h to receive the label of return moreover you miss material ordered I must wait for the return of the other person who received my parcel
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Response from tompress.com
Hello Armand, thank you for your feedback regarding your experience on our website tompress.com. We are sorry that you did not receive your package on time and that you received a missing material. We will take immediate action to rectify the situation and ensure prompt and complete delivery of your order. We hope this experience will not deter you from ordering from us again. We thank you for your confidence and remain at your disposal for any further questions or requests for assistance.
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