★★★★★
based on 20982 reviews published
Latest customer reviews
Excellent package well packaged
Fast delivery, well packaged and completely compliant! The products are always of such good quality, well done!
EVERYTHING THAT IS RARELY DIFFICULT TO FIND IN STORES YOU CAN FIND ON: TOMPRESS
Thank you for your feedback.
Your message encourages us to continue offering quality items.
Looking forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
Yes, very satisfied, never disappointed with Tom Press, a customer for years, I recommend the company Tom Press
We thank you for your loyalty and trust over the years.
Your recommendation means a lot to us.
We look forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
Well received the ordered items, very well packaged. Perfect.
Very good deadline as agreed
Our package arrived intact, inside we had a box with a stove. The faucet of the stove was broken upon unpacking, Tompress does not want to know anything because we had 72 hours upon receipt of the package... to turn to the carrier who in this case is not at fault! The faucet was broken before that, it was meant to be a gift and it was therefore not opened right away. This was the last order with Tompress, it is the first time we encounter such a miserable customer service and such incompetent staff when ordering online.
We are sorry for your bad experience and understand your disappointment.
However, our complaint procedures do not allow us to deviate from the 72-hour deadline after receipt to report a damaged product.
We sincerely regret the situation and remain at your disposal.
Best regards,
Customer Service
Tom Press
Fast shipping I recommend
Everything is perfect
Fast shipping
Very good, fast shipping and very well packaged parcel!
Speed and efficiency
Three bieb
Good
Product completely meets expectations. Good delivery time; date respected.
Delivery as per specifications
Satisfaction with the order and shipping I haven't used it yet but it shouldn't be long Very nice item Thank you very much
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Meets my expectations
As always, nothing to complain about. Speed and quality of the products.
Super efficient
Correct
Thank you for your message.
We are sorry to see that your experience did not meet your expectations.
We remain at your disposal to understand what could be improved.
Best regards,
Customer Service
Tom Press
Very well compliant
Everything was perfect thank you
Excellent house. Detached part provided +20 years after purchase is exceptional.. no problem with the different purchases made. Thank you
Delivery was well done but with three months delay
Thank you for your feedback.
We are sincerely sorry for the delay, we are doing what is necessary to improve this point.
Best regards,
Customer Service
Tom Press
Perfect products
Very good material. As usual. Nothing to complain about. The fragile elements are very well protected and the delivery is fast and without problems. Thank you
Ferments for blue tommettes expired for 2 months
Thank you for your feedback and we apologize for the inconvenience regarding the expiry date of the ferments.
Our after-sales service has processed the refund for the affected ferments.
Best regards,
Customer Service
Tom Press
Perfect
Very good.
Well, no problem. It meets my expectations.
Perfect
Fast order and items conforming and of good quality
Very happy with this order
Pure happiness
Package arrived on time
Ras. Works well. Meets my expectations
Thank you for your feedback.
We are pleased to hear that the product works well and meets your expectations.
Best regards,
Customer Service
Tom Press
Satisfied
Perfect
Perfectly satisfied