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/10
★★★★★
based on 21274 reviews published
★★★★★
based on 21274 reviews published
Summary of reviews
Generated by artificial intelligence
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Latest customer reviews
5
/5
★★★★★
ALWAYS PERFECT AND FAST
Ghislaine B.
purchased on 02/08/2024
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Answer from tompress.com
Thank you for your positive feedback on our site, Ghislaine. We are delighted to hear that you are satisfied with our service and speed. We will continue to do our best to provide you with the best possible experience on tompress.com. Thank you again for your loyalty and trust. We wish you an excellent day!
5
/5
★★★★★
Everything was ok
Veronique G.
purchased on 14/08/2024
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Answer from tompress.com
Thank you for your positive feedback, Veronique. We are pleased that you are satisfied with our website tompress.com.
We appreciate your perfect 5-star rating. Have a nice day!
We appreciate your perfect 5-star rating. Have a nice day!
5
/5
★★★★★
Delivery time respected and very fast. Product corresponds to our order. Satisfactory first try.
Daniel S.
purchased on 13/08/2024
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Answer from tompress.com
Thank you for your positive review of our site, Daniel. We are delighted that you were satisfied with the speed of delivery and the quality of the product you received. We hope to be able to continue satisfying you with your future orders on tompress.com. Thank you again for your trust and your 5/5 rating, it's much appreciated!
2
/5
★★☆☆☆
Good logistics but poor product quality (manufacturing defect in the upper part of the press bowl). On August 21, I sent a message with a photo of the defect to infos@tompress .com without any reply.
Christian M.
purchased on 13/08/2024
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Answer from tompress.com
Hello,
We'd like to thank you for sharing your experience with us. Although it didn't live up to our expectations, feedback from our customers is our primary source of improvement.
Our team does its utmost to satisfy each and every one of your requests, so we are very sorry to hear of your dissatisfaction.
Due to a computer problem, we do not have access to messages from this period.
You can send your question by e-mail to [email protected].
Yours faithfully
TomPress.
We'd like to thank you for sharing your experience with us. Although it didn't live up to our expectations, feedback from our customers is our primary source of improvement.
Our team does its utmost to satisfy each and every one of your requests, so we are very sorry to hear of your dissatisfaction.
Due to a computer problem, we do not have access to messages from this period.
You can send your question by e-mail to [email protected].
Yours faithfully
TomPress.
5
/5
★★★★★
Product conforms to my expectations and was delivered on time.
Jean-charles D.
purchased on 14/08/2024
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Answer from tompress.com
First of all, thank you very much for your purchase on our website tompress.com. We are delighted that our products met your expectations and that you were satisfied with the delivery. Your satisfaction is our priority and we look forward to serving you again in the future. Thank you again for your trust and your perfect 5/5 rating. See you soon on tompress.com!
5
/5
★★★★★
Ras everything is OK thank you
Jacques D.
purchased on 14/08/2024
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Answer from tompress.com
Thank you very much for your positive feedback, Jacques. We are delighted that you are satisfied with our tompress.com site. Please don't hesitate to contact us if you have any suggestions for improving our service. Thank you again for your trust and loyalty. We look forward to seeing you again on our site.
5
/5
★★★★★
Fast. As ordered.
Colette M.
purchased on 13/08/2024
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Answer from tompress.com
I'm delighted that you're satisfied with our service, Colette. Thank you for your positive feedback. We will continue to provide a prompt service that meets your expectations. Thank you for choosing us for your printing needs.
5
/5
★★★★★
Good product
Pierre L.
purchased on 13/08/2024
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Answer from tompress.com
Hello Mr. Pierre, thank you for your review of our tompress.com website. We are delighted to see that you appreciate our product and hope to continue satisfying you in the future. We remain at your disposal should you need us.
5
/5
★★★★★
The equipment I received suits me, to be confirmed when I use it. Satisfactory delivery and delivery time.
Serge S.
purchased on 14/08/2024
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Answer from tompress.com
Thank you for your positive feedback and your confidence in our products. We are delighted that your order has satisfied you and we hope to count you among our loyal customers. Please don't hesitate to contact us if you need any help or advice on how to use the equipment. Have a nice day!
5
/5
★★★★★
Product as described. Fast delivery.
Thierry V.
purchased on 13/08/2024
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Answer from tompress.com
Thank you for your positive feedback, Thierry! We're delighted that you're happy with your purchase from tompress.com. We attach great importance to the quality of our products and strive to offer our customers fast delivery. Your 5/5 rating makes us very happy and encourages us to continue on this path. We look forward to seeing you again on our site for future purchases.
5
/5
★★★★★
Product complies with the description Fast and punctual delivery
Philippe C.
purchased on 13/08/2024
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Answer from tompress.com
Thank you for your positive feedback Philippe! We are pleased that you are satisfied with your order on our website tompress.com and we will always do our best to offer quality products and fast service to our customers. Your satisfaction is our priority. Thank you again for your trust and your 5/5 rating.
5
/5
★★★★★
Thank you very responsive and obviously very satisfied
Michel M.
purchased on 13/08/2024
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Answer from tompress.com
Hello Michel,
Thank you for your positive feedback on our tompress.com website. We're delighted to see that you're satisfied with our responsiveness and hope to see you back on our platform soon.
Have a nice day,
The tompress.com team
Thank you for your positive feedback on our tompress.com website. We're delighted to see that you're satisfied with our responsiveness and hope to see you back on our platform soon.
Have a nice day,
The tompress.com team
5
/5
★★★★★
Very happy, order received promptly
Daniel D.
purchased on 23/10/2023
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Answer from tompress.com
Hello Daniel, thank you very much for your positive feedback on our tompress.com website. We are delighted that you received your order quickly and that you are satisfied with our services. Don't hesitate to come back to us if you need anything else. Thank you again for your trust and your 5/5 rating, it encourages us to continue to offer you quality service. Have a nice day!
5
/5
★★★★★
The order went very well, very clear, fast, efficient, my package was very well packaged and very well protected. I'm very happy.
Yolande L.
purchased on 12/08/2024
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Answer from tompress.com
Thank you very much for your positive feedback on our tompress.com website, Yolande! We're delighted that your order went well and that you were satisfied with our service. We pride ourselves on providing an easy, fast and secure shopping experience for our customers. See you soon on tompress.com!
3
/5
★★★☆☆
The capsules I ordered are of very good quality. But a big box for 100 capsules is not very durable! Have a nice day!
Frédéric M.
purchased on 29/07/2024
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Answer from tompress.com
Thank you for your review, Frédéric. We are delighted to hear that you are satisfied with the quality of our capsules. However, we are aware that the packaging can be improved and we will take this into account for our next orders. Thank you and good day to you too.
5
/5
★★★★★
Fast and compliant
Carole C.
purchased on 12/08/2024
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Answer from tompress.com
Thank you for your positive feedback on our site. We are delighted to know that you appreciated our speed and the conformity of our products. Your satisfaction is our priority and we will continue to provide quality service to our customers. Please do not hesitate to contact us should you require assistance with any further orders. Thank you again for your trust and your perfect 5/5 rating. Have a nice day!
4
/5
★★★★☆
CLEAR
Elisabeth A.
purchased on 08/08/2024
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Answer from tompress.com
Hello, thank you for your rating and your positive review of our website tompress.com. We are delighted that you are satisfied with our services.
Have a nice day. Best regards.
Have a nice day. Best regards.
5
/5
★★★★★
Very fast delivery and well packaged
David F.
purchased on 12/08/2024
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Answer from tompress.com
Hello David, thank you very much for your positive review of our tompress.com website. We are delighted that your shopping experience was satisfactory and that you liked our fast and careful delivery. We remain at your disposal for any further orders. Thank you again and we look forward to seeing you on our site. Sincerely, The tompress.com team
5
/5
★★★★★
PERFECT EXCEPT THAT THERE ARE NO INSTRUCTIONS FOR USE
Robert S.
purchased on 12/08/2024
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Answer from tompress.com
Thank you very much for your positive review of our tompress.com site, Robert. We are delighted that you find our service perfect. We will take into account your comment about the lack of instructions for use and will make them available to our customers.
3
/5
★★★☆☆
Fast delivery! A little disappointed by one of the books .
Brigitte L.
purchased on 11/08/2024
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Answer from tompress.com
Thank you for your review Brigitte. We are sorry that you were not entirely satisfied with one of our books. We take note of your comment and will do our best to improve our service in the future. We thank you for your order and hope to see you soon on our site."
5
/5
★★★★★
Very serious package delivered quickly
Michael B.
purchased on 12/08/2024
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Answer from tompress.com
Thank you very much for your positive feedback, Michael! Customer satisfaction is very important to us, and we're delighted that your experience with our site lived up to your expectations. We look forward to counting you among our loyal customers in the future. Thank you again for your trust and support.
5
/5
★★★★★
Fast and careful delivery.
Raphaël N.
purchased on 11/08/2024
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Answer from tompress.com
Thank you for your positive feedback on our tompress.com website. It encourages us to continue offering a quality service to our customers. We remain at your disposal for any further orders. Thanks again and have a nice day.
5
/5
★★★★★
Fast and good products, to be repeated
Bruno V.
purchased on 11/08/2024
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Answer from tompress.com
Thank you for your positive feedback, Bruno. We are delighted that you have enjoyed our site and our products. We will continue to work hard to provide you with fast service and quality products. See you soon on tompress.com!
5
/5
★★★★★
Compliant. Thank you
Serge B.
purchased on 10/08/2024
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Answer from tompress.com
Hello Serge,
Thank you very much for your positive review of our tompress.com website! We're delighted to hear that everything is in line with your expectations. Please don't hesitate to contact us if you need any further help or advice.
Best regards,
The tompress.com team
Thank you very much for your positive review of our tompress.com website! We're delighted to hear that everything is in line with your expectations. Please don't hesitate to contact us if you need any further help or advice.
Best regards,
The tompress.com team
4
/5
★★★★☆
Tom press always on top as usual, a delivery company GEODIS, the delivery man, who had already come, refused to enter the garden and lowered the package on the road, I had to fight a few minutes for him to agree to put the pallet in front of my house.
Cyril F.
purchased on 10/08/2024
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Answer from tompress.com
Hello Cyril, thank you for your positive review of tompress.com! We are delighted to hear that you are satisfied with our services. Regarding your delivery experience with GEODIS and Le Livreur, we will inform our logistics department in order to improve the quality of our services. We hope to see you soon on our site. Thank you for your confidence. The Tom Presse team.
5
/5
★★★★★
Never been disappointed! Orders quickly dispatched and products always in line with my expectations.
Paul F.
purchased on 10/08/2024
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Answer from tompress.com
Thank you for your positive review of our site, Paul! We're happy to hear that you're satisfied with our services and products. Your loyalty is greatly appreciated and we look forward to continuing to provide you with a pleasant shopping experience on tompress.com. We hope to see you soon!
5
/5
★★★★★
Second order from tompress and comment identical to the first:Fast shipping, Product well packaged, careful carrier. I am therefore very satisfied and recommend this company.😀👍
Stephane V.
purchased on 07/08/2024
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Answer from tompress.com
Thank you very much for your positive review, Stephane. We are delighted to know that you are satisfied with our services and we thank you for your loyalty.
We will do our utmost to continue to offer you quality products and a fast, careful delivery service. Thanks again and see you soon on tompress.com!
We will do our utmost to continue to offer you quality products and a fast, careful delivery service. Thanks again and see you soon on tompress.com!
5
/5
★★★★★
Product meets my expectations
Andre B.
purchased on 09/08/2024
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Answer from tompress.com
Hello Andre, thank you for your positive review of our tompress.com website. We are delighted that the product you ordered met your expectations. We look forward to satisfying you again in the future. Thank you for your trust and support. Have a nice day.
5
/5
★★★★★
Super. Fast and efficient. Everything you need to be satisfied!
Monique B.
purchased on 09/08/2024
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Answer from tompress.com
Thank you very much Monique for your positive feedback on our site! We are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, please don't hesitate to contact us if you need help again. Thank you for your 5/5 rating, it means a lot to us. Have a nice day!
5
/5
★★★★★
.
Marcel F.
purchased on 09/08/2024
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Answer from tompress.com
Dear Marcel, thank you for your positive review of our tompress.com website. We are delighted to know that you enjoyed your experience on our site and we hope to see you soon among our satisfied customers. Thank you again for your 5-star rating, it means a lot to us. See you soon on tompress.com! Best regards.
5
/5
★★★★★
Very satisfied compliant item delivered very quickly.
Jean-françois P.
purchased on 09/08/2024
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Answer from tompress.com
Thank you very much for your positive feedback on our tompress.com website. We are delighted that you are completely satisfied with your purchase and our fast delivery service. We thank you for your confidence and hope to see you soon on our site for future purchases. Sincerely yours, the tompress.com team.
5
/5
★★★★★
Fast and accurate shipping
Thierry F.
purchased on 09/08/2024
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Answer from tompress.com
Thank you very much for your positive review of our tompress.com website. We are delighted that you appreciated the speed and care taken with your order. We do our utmost to satisfy our customers. We look forward to seeing you again on our site!
5
/5
★★★★★
Fast shipping, quality products
Daniel F.
purchased on 09/08/2024
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Answer from tompress.com
We are delighted that you have enjoyed our service and quality products. Your satisfaction is our priority and we will continue to work hard to provide you with excellent service. Thank you for taking the time to leave your review!
5
/5
★★★★★
Very good
Maria V.
purchased on 05/08/2024
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Answer from tompress.com
I'm delighted that you've enjoyed our tompress.com site, Maria. Please don't hesitate to contact us if you need any help or if you have any suggestions to improve our site.
Thank you for your high rating of 5/5, it means a lot to us. See you soon on tompress.com!
Thank you for your high rating of 5/5, it means a lot to us. See you soon on tompress.com!
5
/5
★★★★★
Very good, everything is correct,
Didier J.
purchased on 08/08/2024
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Answer from tompress.com
Thank you for your positive comment, we are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further information.
5
/5
★★★★★
Well
Fabien M.
purchased on 08/08/2024
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Answer from tompress.com
Thank you very much for your positive review, Fabien! We're delighted to hear that you're enjoying our tompress.com website.
Thank you again for your trust and your 5/5 rating!
Thank you again for your trust and your 5/5 rating!
5
/5
★★★★★
Professionals at your service, it's rare but Tom press has a real after-sales service, always courteous and professional on the phone. I recommend this site of true merchants.
Daniel J.
purchased on 08/08/2024
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Answer from tompress.com
Hello Daniel, thank you very much for your positive review of our Tompress.com website! We are delighted that you have appreciated our after-sales service and that you recommend us. We are indeed professionals committed to providing quality service to our customers. Thank you again for your trust and loyalty. We look forward to serving you again! Sincerely, The Tompress team.
4
/5
★★★★☆
Use on a gas fire, very good. To see in time with the enamel of the pot if it does not degrade.
Olivier B.
purchased on 08/08/2024
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Answer from tompress.com
Dear Olivier, thank you for your feedback on our tompress.com website. We are delighted to know that you are satisfied with the use of our cooking pot on a gas fire.
Have a nice day. The Tompress team.
Have a nice day. The Tompress team.
5
/5
★★★★★
On-time delivery
Andre S.
purchased on 06/08/2024
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Answer from tompress.com
Thank you for your positive review, we are delighted that you are satisfied with our delivery service. Please do not hesitate to come back to us if you need our services again.
5
/5
★★★★★
Perfect
François P.
purchased on 08/08/2024
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Answer from tompress.com
Thank you very much for your positive feedback on our tompress.com website. Your satisfaction is our priority and we are happy to have met your expectations.
We wish you an excellent day!
We wish you an excellent day!