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C
Rating: 5 out of 5
As usual careful work thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
M
Rating: 3 out of 5
The pantry isn't quite finished. The bottom and roof weren't holding, so we had to add screws. The door is a little crooked...
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Response from tompress.com
Hello ,
We are sorry that the pantry did not fully meet your expectations.
Thank you for your review. We will pass on the information to our supplier.
Please do not hesitate to contact us if there is anything we can do for you.
Best regards,
Sylvère.
TomPress
We are sorry that the pantry did not fully meet your expectations.
Thank you for your review. We will pass on the information to our supplier.
Please do not hesitate to contact us if there is anything we can do for you.
Best regards,
Sylvère.
TomPress
Q
Rating: 5 out of 5
Quality item and very fast delivery. What more could you ask for?
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P
Rating: 5 out of 5
Quickly sent, compliant.
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A
Rating: 5 out of 5
good product
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E
Rating: 5 out of 5
pleasantly surprised by the speed of shipment and the quality of the product thank you to the team
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B
Rating: 5 out of 5
Very good site
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P
Rating: 5 out of 5
Excellent products
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L
Rating: 5 out of 5
Speed and quality
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G
Rating: 5 out of 5
Fast, efficient, perfect!!! can't rate because I can't see with these yellow stars !!!!!
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J
Rating: 5 out of 5
Order received on time, correctly protected
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J
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
Easy ordering, fast shipping, well packaged. The order is everything I expected it to be. Perfect for me.
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E
Rating: 4 out of 5
Hello, despite a small misunderstanding about my basket, the two times I spoke with customer service, I appreciated the willingness to listen and finalize my order in a good and courteous manner, thank you to these people.
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Response from tompress.com
Thank you very much Eric for your positive feedback on TomPress, it makes us very happy!
We'll do everything we can to keep you satisfied.
We'll do everything we can to keep you satisfied.
C
Rating: 5 out of 5
Delivery as ordered!
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D
Rating: 5 out of 5
Fast delivery of an item that corresponds perfectly to the description and my needs, at an attractive price. It was perfect!
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B
Rating: 5 out of 5
Super fast to renew
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G
Rating: 5 out of 5
Product conforms to the description, ultra fast colissimo overseas delivery for Reunion Island, 5 days from order to delivery. I will order again.
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P
Rating: 5 out of 5
Package well received. Item conforms to my expectations.
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N
Rating: 5 out of 5
It's a shame that for this price the lid doesn't close properly.
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P
Rating: 5 out of 5
Very fast delivery, order delivered in full.
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D
Rating: 5 out of 5
no problem just ok!
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N
Rating: 5 out of 5
😉
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A
Rating: 5 out of 5
Hello. On a payment of 3 X 1 check, it might be a good idea to mention at the time of payment, the steps to be taken. The procedure to follow arrives on another email, that would avoid redoing the checks. (To keep things straight, the first cheque was larger than the other two). Otherwise, everything is perfect.
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C
Rating: 5 out of 5
A very serious French company to recommend. Carlo BRUZZI
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S
Rating: 5 out of 5
Impeccable both for the device and for the deadlines,I recommend.
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B
Rating: 5 out of 5
Compliant and fast
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M
Rating: 1 out of 5
these devices do not work!
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
I hope that our telephone conversation was able to meet your expectations and provide you with the solution you were looking for.
We look forward to serving you again and providing you with a better experience.
Your satisfaction is our priority, and we take your comments very seriously.
I hope that our telephone conversation was able to meet your expectations and provide you with the solution you were looking for.
We look forward to serving you again and providing you with a better experience.
S
Rating: 5 out of 5
very very satisfied
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P
Rating: 4 out of 5
Good product but now the wait for orders is much too long for shipping. We need to review this quickly.
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Response from tompress.com
Dear Customer,
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.
TomPress
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.
TomPress
J
Rating: 5 out of 5
I am very satisfied with tompress orders are shipped very quickly
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M
Rating: 5 out of 5
The description was accurate and the delivery was fast. Hot water bottle works very well. Fast heating time.
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J
Rating: 5 out of 5
Rapid delivery in line with order
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J
Rating: 5 out of 5
Satisfied.
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S
Rating: 5 out of 5
Sterilizer received on time. Works properly
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D
Rating: 5 out of 5
Very competent store ... Very good delivery service
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M
Rating: 4 out of 5
Very quick response for shipping thank you
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Response from tompress.com
Mr Autigeon, thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.
One of our priorities is to do everything we can for each and every one of our customers.
We look forward to hearing from you!
Have a nice day,
We remain at your disposal.
Yours sincerely
Sylvère
TOMPRESS Customer Service
One of our priorities is to do everything we can for each and every one of our customers.
We look forward to hearing from you!
Have a nice day,
We remain at your disposal.
Yours sincerely
Sylvère
TOMPRESS Customer Service
C
Rating: 5 out of 5
I have just placed my order
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M
Rating: 1 out of 5
Damaged
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
During transportation, this kind of inconvenience can happen.
That's why we're available Monday to Friday from 09:00 to 18:00 by phone and e-mail, to help you resolve the situation.
Please do not hesitate to contact us as soon as you receive your parcel.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
During transportation, this kind of inconvenience can happen.
That's why we're available Monday to Friday from 09:00 to 18:00 by phone and e-mail, to help you resolve the situation.
Please do not hesitate to contact us as soon as you receive your parcel.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
N
Rating: 5 out of 5
Very satisfied with my order and the wide choice of caps for jars and bottles.
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