Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 762 published reviews
5 17,3k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.

All reviews

J
Jean A.
Rating: 4 out of 5
following a purchase from 28/02/2024
Perfect
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V
Valerie P.
Rating: 5 out of 5
following a purchase from 03/11/2023
Gift books
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M
Michel B.
Rating: 5 out of 5
following a purchase from 26/01/2024
super and there's a regular catalog
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L
Laurent C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very good
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M
Martine P.
Rating: 5 out of 5
following a purchase from 16/02/2024
very good products
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M
Mario B.
Rating: 2 out of 5
following a purchase from 22/01/2024
It took more than 1 year for a defective product to be replaced.
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Response from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We're sorry for the unusual delay following the different solutions that didn't work.
We hope you are now satisfied with your product.

TomPress
G
Gilles L.
Rating: 5 out of 5
following a purchase from 03/11/2023
very good
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R
Robert M.
Rating: 5 out of 5
following a purchase from 29/11/2023
Excellent quality, design make the product very easy to use and for our total satisfaction.
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A
Alexis B.
Rating: 5 out of 5
following a purchase from 31/01/2024
meets my expectations
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A
Association S.
Rating: 5 out of 5
following a purchase from 26/01/2024
Very good sales site. Good material. Serious
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J
Jerome N.
Rating: 5 out of 5
following a purchase from 31/10/2023
Very good performance
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J
Jean-Jack M.
Rating: 5 out of 5
following a purchase from 03/04/2024
A customer for many years, always as satisfied as ever, both in terms of the telephone welcome with its heart-warming south-western accent, and in terms of the quality and promptness of the reception. A delighted customer to continue in this spirit.
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F
Frank G.
Rating: 5 out of 5
following a purchase from 08/02/2024
Always on time, impeccable quality and reasonable price.
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Nicole R.
Rating: 4 out of 5
following a purchase from 24/11/2023
four stars . there are always good ideas that you can't find elsewhere or that you wouldn't have thought of .
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A
Alain D.
Rating: 5 out of 5
following a purchase from 29/01/2024
perfect
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M
Marie H.
Rating: 5 out of 5
following a purchase from 02/02/2024
Impeccable service and delivery
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C
Claude H.
Rating: 1 out of 5
following a purchase from 07/03/2024
Hello ! I still haven't been able to find parts to adapt the herb burner with the vineo gas bottle holder (screw screw thread contrary to the screw threads commonly used in France!!!).
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Response from tompress.com
Hello Mr Hernandez

Since your message, we've had the pleasure of speaking by telephone.
I hope our advice has helped you find a solution.

Thank you for contacting us and giving our opinion, which we have appreciated and taken into account.

Thank you for contacting us and giving our opinion, which we have appreciated and taken into account.

Very nice day to you,

TomPress
A
Alix C.
Rating: 5 out of 5
following a purchase from 16/10/2023
As described and very practical for everyday use, after a few months of use I'm really pleased.
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F
Frederic P.
Rating: 1 out of 5
following a purchase from 23/02/2024
Product, vacuum packing machine, arrived damaged. Returned in the same condition despite being taken care of by after-sales service. Request for refund made and obtained. Tom Press never again.
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Response from tompress.com
Hello,

The defective product was repaired and returned to you in working order.
You asked for a refund, which was given within the deadline.

We are sorry that your experience did not live up to your expectations.

TomPress

We're sorry your experience didn't live up to your expectations.

TomPress





J
Jean C.
Rating: 5 out of 5
following a purchase from 23/01/2024
very good
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M
Michel F.
Rating: 5 out of 5
following a purchase from 30/01/2024
Item meets my expectations.
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C
Celine L.
Rating: 5 out of 5
following a purchase from 26/10/2023
We were very well advised and are very satisfied with the Tom presse cold smoker, which we recommend.
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F
Fierbois T.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very good
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L
Lucien V.
Rating: 5 out of 5
following a purchase from 21/03/2024
No problem with Tom press always serious thanks
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E
Etienne R.
Rating: 5 out of 5
following a purchase from 15/01/2024
Great products 👍
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D
Didier B.
Rating: 4 out of 5
following a purchase from 09/02/2024
Nothing to say c top
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J
Jean L.
Rating: 5 out of 5
following a purchase from 03/01/2024
Very serious company, very professional teams I am very satisfied to be part of the customers of this company.
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E
Eric M.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast delivery on time. Product corresponds perfectly to the description, I recommend it!
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S
Sylvie D.
Rating: 4 out of 5
following a purchase from 23/02/2024
in-store purchase, pleasant welcome, good advice
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M
Michel L.
Rating: 5 out of 5
following a purchase from 04/01/2024
good product i am satisfied
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C
Christiane T.
Rating: 5 out of 5
following a purchase from 12/01/2024
perfect
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 07/02/2024
Product conforms easy to use I recommend
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G
Graziella B.
Rating: 1 out of 5
following a purchase from 09/04/2024
Fast delivery. Perfect packaging. Top
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Response from tompress.com
Thank you very much for taking the time to give us your feedback. It's a pleasure to know that our customers are satisfied.
Don't hesitate to visit us again!

A very pleasant day to you,

TomPress
M
Michel L.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very good
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C
Christian P.
Rating: 1 out of 5
following a purchase from 18/01/2024
despues de ver en youtube un video donde se muestra la exptracion de puree de castañas, compre la maquina y trate de procesarcastañas si resultados esto muy decepcionado .
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Response from tompress.com
Hello m porte

You can contact us by email so we can help you get the most out of your product and see together what difficulties you are encountering.

I wish you a good day.

TomPress
K
Kevin S.
Rating: 5 out of 5
following a purchase from 01/02/2024
Good product
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James K.
Rating: 5 out of 5
following a purchase from 04/03/2024
Impeccable in all areas
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P
Patrick R.
Rating: 5 out of 5
following a purchase from 11/03/2024
Meets expectations
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 02/04/2024
JE VIENS AU MAGASIN J'hABITE AU LAC COTE ST Ferréol DONC SOUVENT A SOREZE OUI SATISFAIT MERCI
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J
Jacques C.
Rating: 4 out of 5
following a purchase from 16/02/2024
satisfied with my order, fast delivery.good.
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