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★★★★★
based on 21167 reviews published
Latest customer reviews
Delivery as per specifications
Satisfaction with the order and shipping I haven't used it yet but it shouldn't be long Very nice item Thank you very much
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Meets my expectations
As always, nothing to complain about. Speed and quality of the products.
Super efficient
Correct
Thank you for your message.
We are sorry to see that your experience did not meet your expectations.
We remain at your disposal to understand what could be improved.
Best regards,
Customer Service
Tom Press
Very well compliant
Everything was perfect thank you
Excellent house. Detached part provided +20 years after purchase is exceptional.. no problem with the different purchases made. Thank you
Delivery was well done but with three months delay
Thank you for your feedback.
We are sincerely sorry for the delay, we are doing what is necessary to improve this point.
Best regards,
Customer Service
Tom Press
Perfect products
Very good material. As usual. Nothing to complain about. The fragile elements are very well protected and the delivery is fast and without problems. Thank you
Ferments for blue tommettes expired for 2 months
Thank you for your feedback and we apologize for the inconvenience regarding the expiry date of the ferments.
Our after-sales service has processed the refund for the affected ferments.
Best regards,
Customer Service
Tom Press
Perfect
Very good.
Well, no problem. It meets my expectations.
Perfect
Fast order and items conforming and of good quality
Very happy with this order
Pure happiness
Package arrived on time
Ras. Works well. Meets my expectations
Thank you for your feedback.
We are pleased to hear that the product works well and meets your expectations.
Best regards,
Customer Service
Tom Press
Satisfied
Perfect
Perfectly satisfied
Very good value for money, fast delivery
Great
Very well packaged order.
Product received in good condition
Thank you for the speed and efficiency of this delivery
Fast delivery
Fast shipping, well-packaged parcel, everything arrived in good condition.
Fast and efficient delivery
Thank you for your feedback.
We are pleased that the delivery met your satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
The ordered product was on sale, I understood why, it was defective and it was not mentioned!!! This is recurrent among French merchants or e-merchants and then they wonder why we buy directly from Chinese sites. Fortunately, I am very handy, I was able to repair the product but a person who is not handy would have lost their money. I would have still bought the product if the merchant had indicated that the product was defective but I would have done so knowingly and I would have given 5 stars. But here, the commercial method is unbearable to me.
The cardboard is too thin and too light compared to the price and weight of what I ordered, I am not sure I will reorder
We are sincerely sorry that the packaging did not fully meet your satisfaction.
Your feedback will help us improve this aspect for future shipments. Please know that your satisfaction remains our priority, and we are of course at your disposal if you wish to discuss this or if you have encountered any issues with the content.
Hoping to provide you with a better experience on your next order.
Best regards,
Customer Service
Tom Press
Content corresponding to my order. Arrived quickly. Perfect
Perfect
Quick and careful delivery. Thank you
A small package in an enormous box. Better protected, it seemed difficult. The devil arrived in one piece. Well, in two, since there are two distinct parts. Not a crack, not a scratch. Bravo and thank you.
Thank you for your trust.
We are delighted that your package has arrived safely.
Best regards,
Customer Service
Tom Press
Everything is ok