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★★★★★
based on 21166 reviews published
Latest customer reviews
Hello, I was very disappointed with the services provided. I ordered mushroom knives in October, it was specified that it could take up to 4 weeks before being delivered, so no worries, I wanted them for Christmas. After a month, no news, I wasn't kept informed, I called to find out what was going on, I was told it was normal that I would receive them soon, and that I would be kept informed by email, but as we approached Christmas, still nothing (so 2 months later), still not kept informed. I called back, of course, they would not arrive for Christmas... January, still nothing... I finally received them in January, 3 months later. I mainly wanted to be informed about the progress of things, I can understand that it can take time (even though it was stated 4 weeks at most), but having to fish for information was quite annoying, especially when you feel like you are bothering the customer service people. Moreover, one of the knives was damaged by glass which made a hole on both sides, I do not want another one or a refund, I just wanted to specify this to you.
Thank you for your feedback.
We sincerely apologize for the delay and the lack of information during the follow-up of your order.
We take your comment regarding the damaged knife into account and thank you for bringing it to our attention. Our after-sales service is here to respond to this type of situation and ensure that your future orders go smoothly.
Best regards,
Customer Service
Tom Press
Delivered well quickly
We are glad that the delivery was quick.
Looking forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
At the top
Nothing. Good products, fast delivery.
Very good
Very good site I recommend
Fast and well-packaged delivery
2 items are missing from the order and no news from customer service.
Order shipped very quickly and product of very good quality
Very very good
Order compliant and respect for the delivery time
Compliant product, fast delivery and careful packaging
Super material
The integrated visor on the helmet is difficult to handle because it rubs everywhere. Moreover, it interferes with prescription glasses. The idea is appealing but the design and execution are lamentable. I regret buying this helmet.
Quality is on point.
Very good
Perfect as usual
Super serious
Super, received within 24 hours very satisfied thank you
Perfect
Very beautiful product
Fast shipping
Good product
Very satisfied
Very good product, received quickly.
Very good relationship with customer service. Good experience!
Everything went as planned.
Very satisfied
Very good purchase value for money
The seller and professional
The item corresponds well to what I expected but is too expensive
We are glad that the item meets your expectations.
We note your comment about the price.
Best regards,
Customer Service
Tom Press
Order compliant and extremely fast delivery
PACKAGE ARRIVED IN RECORD TIME. SUPER WELL PACKAGED. PERFECT ITEMS.
Excellent site, ultra fast delivery, top quality packaging. Thank you!!
Perfect
I did not receive my entire order and after contacting for the next steps, I have been waiting for a response since 02/02.
Thank you for your feedback.
The necessary actions have been taken by our customer service with the reshipment of the missing product. We apologize for the inconvenience.
Best regards,
Customer Service
Tom Press
Well informed and delivery on time
Fast delivery and very satisfactory device
Product meets our expectations, well packaged and delivery times respected. Thank you.
Invoice sent to the delivery address while not registered at that address