/10
★★★★★
based on 18888 reviews published
★★★★★
based on 18888 reviews published
Latest customer reviews
5
/5
★★★★★
Quick reaction to the order...Successful shipment of the parcel. Receipt in a short time given our situation overseas...
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4
/5
★★★★☆
Tompress is a serious company. The people I talk to on the phone are very nice. The products are beyond reproach. A small hitch: the frying pan I bought recently is a bit sticky.
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Answer from tompress.com
Hello, Thank you very much for your positive comment.... A little advice for your cast iron pan: don't hesitate to recaulk the pan so that it no longer sticks, and repeat the operation if necessary. If it helps, here are some tips on how to proceed: https://www.tompress.com/A-10001130-culotter-un-ustensile-en-fonte.aspx Sincerely yours.
5
/5
★★★★★
Speed
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5
/5
★★★★★
-
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5
/5
★★★★★
Fast delivery
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5
/5
★★★★★
Clear and precise fast delivery
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5
/5
★★★★★
Fast delivery and perfect product. Very satisfied.
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5
/5
★★★★★
Very responsive sales department. Much more than the delivery company.
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5
/5
★★★★★
Careful attention to product packaging
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5
/5
★★★★★
-
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5
/5
★★★★★
Despite a very big doubt, due to the appearance of the original packaging. It was badly damaged and had been dropped several times. On the other hand, the package it arrived in was in excellent condition. Proof that the original packaging was in this condition before being packaged to send it. It works well. I hope it lasts.
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4
/5
★★★★☆
Very courteous, good delivery service
Verifizierter Käufer
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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5
/5
★★★★★
For me everything is OK,
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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5
/5
★★★★★
-
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5
/5
★★★★★
Always satisfied, fast delivery, value for money
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5
/5
★★★★★
-
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1
/5
★☆☆☆☆
Received written confirmation of a canceled order with the promise that the refund would follow shortly. Two days later I receive an email that they shipped the order anyway and refused to refund.
Verified Buyer
Answer from tompress.com
Hello, Our apologies, unfortunately we were unable to intercept the package that was delivered to you. In order to do what is necessary, you can return it to us, noting the reference 29185. Best regards.
1
/5
★☆☆☆☆
I've used it twice and it's already broken.
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Answer from tompress.com
Hello, We're sorry to hear about this support, but our customer service team is here to help you. If you have any questions or require further information, please contact us directly on 05 63 71 44 99, by e-mail: [email protected] or via our website: https://www.tompress.com/PS-contact.aspx. Our after-sales service will be happy to answer any questions you may have.
5
/5
★★★★★
Fast delivery and impeccable material.
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5
/5
★★★★★
-
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5
/5
★★★★★
Very good quality. For professionals. Large format not adapted to my other utensils. I should have been more careful with the dimensions. But I'm keeping it because it's very good quality.
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1
/5
★☆☆☆☆
I ordered on July 16, shipped on July 19 and as of August 1 I still haven't received anything! On the other hand, my account was debited on July 19. According to the Colissimo tracking system, the parcel, which was scheduled for delivery on July 21, has been delayed and there's been no news. I've asked for the product to be reimbursed because with a te
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Answer from tompress.com
Hello, We are sorry for this inconvenience, the package is indeed announced as delayed by the postal services. The claim is being processed. Yours sincerely
5
/5
★★★★★
Fast shipping.
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5
/5
★★★★★
-
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5
/5
★★★★★
Fast delivery and material as requested
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5
/5
★★★★★
Everything is easy to use.
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