Reviews tompress.com

Return shipping costs are not covered and you cannot return to a relay point.

I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???

The crate protector is sturdy, but Bordeaux bottles fall through. For Burgundies, however, it works well. Mesh too large. Pity, the concept is good

We were not notified of an out-of-stock situation for one of the products we ordered. We had to worry about it because the entire order was still on hold, even though we had opted for Chronopost delivery, which in itself indicated an emergency ....

Too much waiting for sausages after a week

Website not adapted for smartphones and tablets

Apart from a problem of availability not mentioned on the site, it's fine.

Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.

The part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions

The lids are too small despite the care taken with my order.

Delivery on Friday, arrival on Monday !!!!

The delivery point was not respected, the post office is responsible, not tompress.

Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough

Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.

The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.

Not suitable for vinegar maker as thread length is not long enough. Too bad because it is a quality product.

All right...

I didn't receive what I ordered and I'm very upset.

I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...

Ras bien

After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.

Not the right dimensions the ladle is 8.5mm for 8 on your description it won't fit in my tomato sauce jar (Le Parfait canning jar)

Everything's good, except the 32/34 casings. They're bigger than usual and tear.

Order well received. The article did not correspond at all to the presentation photo of the desired article. As it was an equivalent model with the same performance, I kept it. The item was a glass juice bulb.

As requested

Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.

The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.

Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.

Good quality hose except that I paid for express delivery but did not receive it quickly.

Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.

I did not receive any notification from the post office. They couldn't find my parcel at the post office. I had to look for it myself at the relay depot. A barcode or QR CODE is missing to identify the parcel.

Complaint No. 1243, there is no sign fragile for dishes inside lack of packaging for amortization .

The package received is not what was ordered

Extra-long delivery

An item was available 15 days after my order. I thought I would receive a 1st parcel 3 days later and a second 3 weeks later. But no, I had to wait. What's more, the waiting item turned out to have no delay and no message. I called them.

I have mixed feelings about the material. The coating seems to come off after just one use, and black streaks are present in the chopper body when unpacked. The retaining screws loosen during use. I'm afraid this item won't last long. In addition, the system for holding the chopper to a table is poorly designed, as it only allows the chopper to be attached to the edge of the table. On an old chopper, this right-of-way was much greater.

I'm usually very satisfied with the sawdust I use for smoking, but I took a 15kg bag. The granulometry is too large and consequently burns very poorly.

Disappointed because I had ordered a crank and the tightening screw and I did not receive the tightening screw. Order preparation not up to scratch

Package not delivered to date, an inquiry is underway with Chronopost. Please note that my problem is with the delivery and not with tompress.

The products lived up to my expectations but the container was too large for the items, which were not wedged in place, so everything moved around and the salmon plates were damaged ....