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A
Rating: 5 out of 5
Follow-up and speed
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 766 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
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A
Rating: 5 out of 5
Hello, After placing a few orders with TOMPRESS as a professional, the deadlines were always respected and the orders met my expectations. Thierry Clémenceau
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A
Rating: 4 out of 5
Receiving the equipment requires
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A
Rating: 5 out of 5
Tracing quality
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A
Rating: 2 out of 5
Expensive item sold without assembly instructions. Without hot and cold heating accessories (thermometer type, etc.).
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Response from tompress.com
Hello, The smoker is sold only with the items listed in the full item description. We offer this model in a set under the reference fumktpfro, which includes the adapted cold smoke accessory and sawdust. You'll also find smoker accessories on our site: resistors, thermometers, books, grates and hooks. Best regards.
A
Rating: 4 out of 5
The contact with the interlocutor, the speed of response and the responsiveness to repair any errors. Very good, continue.
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Response from tompress.com
Thank you very much. See you soon.
A
Rating: 5 out of 5
I was happy with my product, a really serious company, which is a pleasure these days.
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A
Rating: 5 out of 5
SPEED
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V
Rating: 5 out of 5
Very good website. A nice huge assortment. So many items that you can't get in Germany. Great quality.
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A
Rating: 3 out of 5
Warning: the products do not always correspond to the catalog description. For example, the thermometer (code: theconfi) is not at all the size indicated in your catalog. If I'd known, I'd have ordered ref: theconpc but unfortunately it's too late now...
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Response from tompress.com
Hello, Our last general catalog dates from 2019, we now only offer the website and our magazine. It is quite possible that the articles evolve or that the manufacturer modifies a model. Best regards.
A
Rating: 5 out of 5
reactivity very accessible software
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A
Rating: 5 out of 5
Choice, quality, magazines and fast delivery
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A
Rating: 5 out of 5
Quick answers to questions and notification in case of problems with orders.
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A
Rating: 5 out of 5
Simple order and fast delivery. Products conform, but not yet tested.
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A
Rating: 4 out of 5
Beautiful equipment Functional
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A
Rating: 5 out of 5
Quality product
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A
Rating: 5 out of 5
very responsive and delighted with my article
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V
Rating: 5 out of 5
Very responsive customer service. Able to coordinate an international delivery very promptly.
V
Rating: 5 out of 5
I am happy with the guide ring.
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A
Rating: 5 out of 5
perfect cans and the deliveryman was impeccable, smiling and helpful.
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A
Rating: 5 out of 5
Delivery is fast, neat and practical, with the option of collection from a parcel relay. The items ordered are as described.
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A
Rating: 3 out of 5
Disappointed with the delivery time of over a month. Order placed on August 26, received first week of October. The spindle-turning product was on the site and available within a fortnight.
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A
Rating: 5 out of 5
Fast, efficient, reliable
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A
Rating: 3 out of 5
delivery times
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G
Rating: 4 out of 5
Very correctly handled
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A
Rating: 5 out of 5
Good contact, very good quality, competitive price. Impeccable.
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A
Rating: 5 out of 5
Product conforms, delivery followed and OK.
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A
Rating: 5 out of 5
Quick receipt of order. Products equal to description. Would recommend.
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