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★★★★★
based on 21153 reviews published
Latest customer reviews
Very good site I recommend
Received on time and in good condition. I recommend.
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
Package received very quickly and ordered material is perfect.
The items arrived damaged because they were poorly protected and I have not heard from customer service...
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
Ok
Compliant object and fast delivery
Perfect
Fast delivery and compliant material. Careful packaging. I recommend.
Very good
R A S
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
Fast delivery to pickup points, quality products.
Very well packaged parcel and received very quickly
Excellent contact, and very satisfied with the order and delivery times. I recommend this site.
Incomplete product
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,
Customer Service,
Tom Press
Perfect
Good value for money
Well delivered quickly
Thank you for your positive feedback.
We are glad that your delivery was well received and quick.
Best regards,
Customer Service
Tom Press
At the top! Compliant with my needs Thank you
Very good
No worries about the product. Small joke However, the box (small size) was open, no tape on the opening. The product could have fallen.
Thank you for your feedback and we are pleased to hear that you are satisfied with the product.
We do take note of your comment regarding the received package being open and the absence of tape.
Please excuse us for this inconvenience.
Best regards,
Customer Service
Tom Press
I received a damaged product, how can I change it. Thank you in advance
Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,
Customer Service
Tom Press
Top
The order was placed without difficulty
Nothing
Very satisfied
Very good
The entire range of products is quite satisfactory.
Impeccable good product good company
Just as expected. Thank you
Corresponds exactly to what I was looking for
Everything is perfect as usual
There is never any problem with orders using your services.
Fast and precise
Perfect
Perfect
Product not compliant with the description! Claim in progress! To be seen!.........
Following your message, I inform you that the refund has been successfully processed.
We apologize for the inconvenience caused.
Best regards.
TOM PRESS Customer Service
Very competent, serious in package tracking.