Reviews tompress.com

Revisit the packaging because when I opened the package at home, my plastic boxes were a bit broken (not enough protection).

It's a pity that the fragile oblets are not well protected.

The products are not up to my expectations delivery is not fast

The courier dropped the parcel off at a neighbor's house as I was not at home. Luckily I have good neighbors.

Very long shipping time with no order tracking information

Merchandise deposited in my absence without my knowledge. Barrels not very clean, plastic protection badly arranged.

I haven't used the product yet. Please return the questionnaire later.

Unfortunately the product does not work and I cannot get a refund. This is unacceptable.

It's been 2 months since I placed my order and I'm still waiting. What an assessment JY Grolleau

Parcel delivered without signature or delivery notice. Packaging too fragile due to salt attacking the plastic film. To be reviewed.

1 month for delivery, I find that long when it was indicated that the products would be available within 2 days before delivery when I placed the order. Nevertheless, the products are in order.

Here we are twice in a row, 6 days after my order was validated by my payment, no news from tom press on my order as to the proper receipt on their part and the monitoring of its progress. when will delivery or some semblance of explanation on this delay. I very much hope on your influence with your partner and a prompt response. Thank you

Does not correspond to the product description on your site The item received is for stripping wallpaper, carpets etc... And not for cleaning a plancha.

I was waiting for a specific scraper for chromed steel plancha, whereas this is a scraper designed to remove wallpaper, paint...

Careful with the parcel, which was all damaged when it arrived.

Device received damaged

If I didn't contact tompress my parcel wouldn't have been presented and to get it we went to Alleur. there the person who gave me the parcel didn't want me to open it to check its contents even though six labels proved the contradiction.

I had to wait an extra day because the delivery people didn't call on the day of delivery when they were downstairs and they left. I had to call them back and they delivered the next day.

Hello, The delivery was not made on the agreed date. Neither the delivery man nor Tompress customer service warned me. I lost a day by staying at home waiting for the delivery. I called customer service the next day and they told me that the delivery would be made in the morning..... delivery took place at 2pm M.Morel

As far as Tom Press is concerned, everything was impeccable: the product ordered is great, the shipment was made very quickly, and the customer service was available, responsive and friendly. On the other hand, I was delivered by Geodis, whose service was deplorable: a week's delay, unpleasant customer service... I recommend another delivery method

1) several weeks ago gifts are offered as two dishes and I end up with a cutting board. Very disappointed. 2) The order was not delivered where requested.

Disappointed, very heavy product despite (light) advertising..... not for induction despite explicit request.........

Poor-quality packaging Three broken 324ml jars Couldn't check the parcel as it arrived at a neighbor's house

Delay too long, No information on my order. More than unsatisfactory customer service response. Product too expensive.

The parcel arrived in Nancy 36 hours after the order was placed. Pretty impressive. But less impressive is the fact that it took a week to finally arrive at my house.

I had to buy this appliance to complete my November order, despite the advice of the salesman I spoke to on the phone. The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.

The photo of the spit is, like mcdo's photos, more appetizing than the real thing.

Correct product

We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.

Good contact and telephone reception. The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.

Hello, I don't really understand how the ripening assistant works. It always displays the same thing day after day.

I'm giving this product as a gift, so I didn't open it. The parcel arrived in very good condition.

Unfortunately very late delivery and only one notification in the meantime.

Unfortunately, delivery took a very long time.

Order the 30.10.17 and received the 11.10.17 we are not within the 48h as you told me disappointed

The platform didn't warn me of the delivery date, which was a waste of time for them and for me.

Great product, I love the catalog, the delivery arrived well too. However, I wrote to customer service and they never replied. Good thing they have good products.

The seed remover I ordered was marked "in stock".

It's very unsatisfactory and constraining not to know the delivery date.

Your Alcotest is for measuring wine. There is a 10 degree difference. Why?