Reviews tompress.com

Device received damaged

If I didn't contact tompress my parcel wouldn't have been presented and to get it we went to Alleur. there the person who gave me the parcel didn't want me to open it to check its contents even though six labels proved the contradiction.

I had to wait an extra day because the delivery people didn't call on the day of delivery when they were downstairs and they left. I had to call them back and they delivered the next day.

Hello, The delivery was not made on the agreed date. Neither the delivery man nor Tompress customer service warned me. I lost a day by staying at home waiting for the delivery. I called customer service the next day and they told me that the delivery would be made in the morning..... delivery took place at 2pm M.Morel

As far as Tom Press is concerned, everything was impeccable: the product ordered is great, the shipment was made very quickly, and the customer service was available, responsive and friendly. On the other hand, I was delivered by Geodis, whose service was deplorable: a week's delay, unpleasant customer service... I recommend another delivery method

1) several weeks ago gifts are offered as two dishes and I end up with a cutting board. Very disappointed. 2) The order was not delivered where requested.

Disappointed, very heavy product despite (light) advertising..... not for induction despite explicit request.........

Poor-quality packaging Three broken 324ml jars Couldn't check the parcel as it arrived at a neighbor's house

Delay too long, No information on my order. More than unsatisfactory customer service response. Product too expensive.

The parcel arrived in Nancy 36 hours after the order was placed. Pretty impressive. But less impressive is the fact that it took a week to finally arrive at my house.

I had to buy this appliance to complete my November order, despite the advice of the salesman I spoke to on the phone. The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.

The photo of the spit is, like mcdo's photos, more appetizing than the real thing.

Correct product

We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.

Good contact and telephone reception. The delivery service provider needs to be reviewed: no email or sms notification. The deliveryman arrived in the middle of the day without giving any notice whatsoever, especially for a 200L barrel. Fortunately there was someone at home at the time. Unfortunately, it was for a gift. So the surprise was ruined.

Hello, I don't really understand how the ripening assistant works. It always displays the same thing day after day.

I'm giving this product as a gift, so I didn't open it. The parcel arrived in very good condition.

Unfortunately very late delivery and only one notification in the meantime.

Unfortunately, delivery took a very long time.

Order the 30.10.17 and received the 11.10.17 we are not within the 48h as you told me disappointed

The platform didn't warn me of the delivery date, which was a waste of time for them and for me.

Great product, I love the catalog, the delivery arrived well too. However, I wrote to customer service and they never replied. Good thing they have good products.

The seed remover I ordered was marked "in stock".

It's very unsatisfactory and constraining not to know the delivery date.

Your Alcotest is for measuring wine. There is a 10 degree difference. Why?

As with all relay point deliveries (but this is not specific to Tompress), delivery times are not respected.

ORDER PLACED ON 14 11 RECEIVED ON 28 11WITHOUT HAVING BEEN NOTIFIED BEFOREHAND BY THE CARRIER I WOULD LIKE A COMMERCIAL GESTUREPACKAGE NOT PALLETIZED CRUSHED DESPITE THIS VERY GOOD MATERIAL SATISFIED

The product purchased is of more than average quality the 4 feet of the defrosting board have come unstuck is this another chinese product? i'm very disappointed

I am satisfied with my purchases, a real regret the time between the order and its receipt, surprising for an internet order.... shame. An order placed the same day on a foreign site (Germany) was received a week earlier PS: I did not deal with customer service.....

Very low-end hardware for a substantial price, especially cutlery and load cells.

Not really satisfied with the GLS delivery service, a bit disappointed not to have received any answer from Tom Press when I reported it. On the other hand, I can't fault the quality of the products.

1st test conclusive, wait for the continuation.

The product ordered arrived damaged. The delivery was made by colissimo. You are not responsible for the handling of the delivery, however I noticed (cf. my e-mail) that the product was not well protected. The product was returned and I hope that the new delivery will be satisfactory. With my best regards Gérard Massol

Almost 2 weeks for delivery Barrel damaged at the bung: wood embedded all around the orifice. Impossible to see on delivery unless you completely remove the protective layers of plastic film ... Not serious for use, but worth noting.

The customer is not informed of the day of delivery. in this age of all-out communication, it's a shame.

Hello, You're very kind to ask for my opinion, but I'd like to remind you that I still haven't received my order. Have a nice day!

The machine is very tight you can't adjust it, i bought it for my daughter for her fimo dough, she's very disappointed, i don't recommend it even for making noodles because you can't adjust the thickness and it shreds the dough. the mercato is really better, i've had it for years and it's used very often, it's better to get this one.

I ordered 37.5 of merchandise and you charged me 90& without explanation. I'm still waiting for the details of the fracture, and I had to pay 20 frs for VAT on delivery, which corresponds to 200 frs of merchandise.

Totally unsuitable and ineffective product, despite direct contact with customer service for a pre-purchase check on the use of the machine. Choose between incompetence or a Comercial lie ...

Damaged book