Reviews tompress.com

Exactly what I was looking for and delivered in record time!

Fast service, products as described

Very good experience

More than a month to receive my order

Perfect delivery. Desus of the goods. With breaks and chips. After-sales service response leaves much to be desired. Poor customer service, 3 weeks waiting for 1 product. I have to change product, not even able to offer me the 10euro difference on a 460euro invoice. Impossible to make you a commercial offer up to 10euro".

Super

Perfect

Very satisfied

Disappointed because the product is not quite the same as the one on the catalog. Only one shelf inside and the other one outside... The model should be made for a capacity of 18.

Order and delivery went smoothly. Good quality product. There is only one small fault to complain about, the handle on the lid fell off when I lifted it. Otherwise everything is okay.

Impeccable, as usual!

Very good. Fast and compliant.

Good tool, nothing to say.

The boning knives are very good.

Just a small detail, Perhaps customer service could call the customer to report that there is a breakage of a part purchased. Because we do not always have time to read all these personal emails. But after calling customer service, the person reacted very quickly and very well. Sincerely

The product is of good quality and seems durable. On the other hand, I don't know why but the package was repackaged by the post office... and one of the two watering cans ordered needs a little welding to fill a mini-hole which will cause a slight loss.

Nothing to say, everything is above board

Fast delivery and superb barrels. Well done

Bonjour.livraison rapide. au départ je me trouvé petits mais au final c'est impeccable!

Beautiful flour

Everything corresponds to my order, well

Delivery too late and without prior notice.

Order placed in November, received 1 week ago. I had to call support twice to get information about my order. Despite my request, they never took the initiative to warn me of the delay, keep me informed, etc. No proactivity on the part of Tompress, which is a shame. Products conformed however

Delivery times that don't correspond at all to what is advertised (differences of several weeks or even several months). And when you talk to customer service about this, the response is not at all commercial.

Fast delivery and well packaged. Serious business.

Very fast delivery service... it's a gift, the product hasn't been used yet...

Satisfied with the article

The product was not in stock, but the contact was very good and the spices arrived fresh...

Very comprehensive site, very professional service

Very good material

At the top

Fine

I needed this pasta maker in a hurry and it was delivered within 48 hours. I am completely satisfied with the value for money of this pasta maker. I recommend TOM PRESS which I didn't know before.

Merchandise not yet tried.

Thank you very much for your excellent service.

Remarkable aesthetics (chrome wall-mounted corkscrew), technically perfect, impeccable efficiency, I'm delighted with this purchase.

I made an order and apparently there was not everything and.not even warned So I called because I had not received and the tell me that it an article will be available from May and asks me if I still want it so I say yes and then I have to pay postage and so I receive my order and surprise the next day I receive another article so a little disgusted to have to pay again.

Nothing to say everything was perfect

I was able to bake my baguettes on this refractory stone, which bakes very well. I recommend it.

I'm missing the merguez spice and the 5 euro gift voucher. Which undoubtedly disappeared during delivery, as the cardboard box was ripped open and re-taped with adhesive tape from La Poste.