Reviews tompress.com

Change delivery network not competent from

The delivery time was much too long and the amount had been withdrawn before shipment.

Si? Goods do not meet our expectations

Delivery waited too long (over a month). No messages or justification for this wait and no commercial gesture for compensation.

I will not order any more on this site because delivery posted 48h whereas when one telephones caf no news one answers us in 95 of the cases"...appointment taken for 6 days later at the end of morning at the beginning of afternoon when one realizes that the deliveryman passed at 9h30

Faulty equipment after two uses, return to store at customer's expense. I placed an order with Mathon for a superior product at a lower price: a sterilizer. Sincerely

Disappointed with the delivery company. The parcel spent 5 days waiting at the warehouse without any call. The deliveryman was in too much of a hurry, practically forcing you to sign without seeing the contents of the parcel. As for the products, on unpacking, the quality seems to correspond to the details on the site, but remains to be tried.

Bonjour, le magazine etait un bon produit avec ses 6 n° mais que comprend qu'en cout cela doit être coûteux, vous décidez de passer à 4 n° mais voilà j'en ai reçu que 2 donc je ne suis pas satisfait du suivi d'autant plus que je vous l'ai signalé ce qui me fait hésiter de commander sur le catalog. cordialement 0.barois

Hello, I'm really disappointed by the product, I wanted to dry figs After 12 hours they softened but not dried at all I wonder about its usefulness to dry other fruits I will not advertise this product Thank you for calling me back to let me know if I need to do something special to dehydrate figs Sincerely

Delayed delivery, and the product did not meet our expectations.

Splash

Very good first contact by phone to take an order ..... Not so good reception when I phoned because the delivery time announced was exceeded. Correct product but is limited in size of potatoes. I'll try again anyway. Rémy.

Failure to meet delivery deadlines

Impossible to contact the delivery service and appointment not kept twice

Goods purchased on 05/09/2017 received on 27/09/2017 .Ouf

Delivery time to Switzerland a little long. Packaging too weak, not strong enough. Damaged goods.

Lack of flexibility on the part of the final supplier: Geodis. No gaskets supplied on the bubblers. Very good customer service, pleasant people and helpful answers.

Fragile merchandise, had to cobble together a mast the initial one broke off

I put 1 star for delivery because I had the option of collecting my parcel from the carrier (transco) where I waited 25 minutes on the quay for someone to deign to bring my parcel to me. Better to have it delivered. The only downside is that there are no instructions for use with my sterilizer (operation and basic advice). Very friendly customer service.

Very well

The problem with these boxes is that they are very fragile and many of them are defective on delivery, which means loss and no claims possible.

Stainless steel part of the press no problem. Lack of precision in the red-painted cast-iron part. Only one of the two pawls worked. I gave the press to a colleague; it hurt less than putting it in the metal container. I was probably unlucky.

Delivery times too long, with no communication from Tompress. The order could have been fulfilled within the timeframe advertised".

Very long delivery time No possibility to contact as everyone only spoke French

Poor packaging quality.

Super produit , belle finition mais délai long et manque de sérieux dans la livraison

A little disappointed by the quality of the product (many pods have brown spots, some are rotten)

The cover is much too large and does not correspond to the dimensions requested. Please call me: 06 21 07 04 65. Mrs. Quintana

The fact is that everything is perfect, but perhaps we could remind customers that the lid is sold separately, because I was very disappointed to discover that there was no lid....

Impossible to cut in melon with this device

The problems start with assembly: bowl assembly almost impossible, screw thread too short, grid spring too hard (you must have worked out a lot) and, lastly, an ineffective fastening system, given the effort required to turn the crank.

Having paid for a 24h delivery service, having waited 3 days to receive the parcel.

10 days delivery is probably normal. Various mail inquiries were not answered. Operating instructions only in French.

I haven't received the book I ordered and I really need it by Wednesday.

I ALWAYS ORDER MY LAUTREC GARLIC FROM YOU, BECAUSE IT'S THE BEST. ON THE OTHER HAND, YOUR PACKAGING IS NOT GOOD AT ALL. THE CARDBOARD IS TOO BIG AND NOT CLOSED PROPERLY. THE POST OFFICE HAD TO RE-TAPE THE CARDBOARD. SO I WAS LUCKY THAT THE GARLIC WASN'T DAMAGED.

The item we ordered is not strong enough for more than 10 kg. The handle unscrews. For 45 kg and over, you'll need a stronger corer.

Good evening We are very disappointed. We had ordered a sterilizer for 14 one-liter buckets and were only able to put seven upright and three lying down. Perhaps we don't know how to store them or we didn't receive the sterilizer we wanted.

I am very disappointed by this plum and cherry pitter. I've just tested it on mirabelle plums. They pass very well through the two-port tray, but as far as pitting is concerned: out of 10 mirabelles, 8 stones remain in the plums. Very, very disappointed. Not a product to buy. I wonder what will happen when I want to pit cherries.

The dispatch of a replacement product showed me that efforts were being made to satisfy the customer. Unfortunately, this product is not of high quality and should be removed from your catalog. Thank you for sending this

According to the website, the appliance I ordered is equipped with a Piezo ignition system. The one I received does not have one.