/10
★★★★★
based on 18311 reviews published
★★★★★
based on 18311 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect, don't change a thing...Quick and efficient, products as requested Many thanks!
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5
/5
★★★★★
Perfect
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4
/5
★★★★☆
Perfect delivery of material. No problems with assembly. However, some of the fixing screws used in the wood were found in the packaging due to insufficient pre-fixing. None were missing, but I think it would be a good idea to draw the customer's attention to this problem. Sincerely René Sibourg
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5
/5
★★★★★
Order ok, arrived very well packed
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5
/5
★★★★★
(Late assessment of an order placed a few weeks ago, mea culpa...) I would recommend TomPress in every respect, both for the quality of the products ordered and for the delivery service. The order was perfectly packaged, the products conformed to specifications, and the delivery driver was scrupulous, courteous and friendly. Thank you!
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5
/5
★★★★★
Thank you for the quality of your products and your delivery times, and for all the advice and tips you've given us throughout the year.
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5
/5
★★★★★
Tompress always means quality, speed and pleasure! Thank you
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5
/5
★★★★★
As usual, nothing to complain about in terms of service and products.
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5
/5
★★★★★
Not yet served.
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5
/5
★★★★★
Just right. Too bad the requested size was not available.
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1
/5
★☆☆☆☆
Lack of communication!! The customer should call back to find out the status of the order!! I will never recommend this site!!
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Answer from tompress.com
Hello, I'm sorry to hear that the immediate unavailability information and the restocking lead time are available in real time for each item. The information is also included on your order confirmation sent by e-mail as soon as it is registered. Yours sincerely
5
/5
★★★★★
Serious and very competent company. Choice and quality products.
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5
/5
★★★★★
Everything is perfect, especially the fact that I was able to find the item that was unavailable everywhere else, even from the manufacturer.
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5
/5
★★★★★
The delivery was fast and the packaging protected the fragile object well from possible knocks.
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5
/5
★★★★★
Tout était OK - Prix interessants - Large selection
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5
/5
★★★★★
Perfect packaging, ultra-fast delivery, top-notch customer service. I recommend
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4
/5
★★★★☆
I would have liked to have been informed of the absence of a product which delayed my delivery, supposedly within 48 hours, I had to send a message to find out what was going on.
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5
/5
★★★★★
I had ordered a de-seeder, along with 2 extra grids, without realizing that the grids were overdue. When I recommended your delivery service, they very quickly changed the order so that the épépineur arrived quickly. I've just used it 2x, I'm very happy with the device, thank you!
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5
/5
★★★★★
Unproblematic,everything worked great with the delivery,unfortunately my pot broke the first time I used it,you can't afford to make mistakes with these pots,don't let them overheat,otherwise the pot will crack.
Verifizierter Käufer
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5
/5
★★★★★
Delivery well tracked and well packaged Good product
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5
/5
★★★★★
Product as described and fast delivery. perfect!
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1
/5
★☆☆☆☆
Carton arrived very damaged, 4 bottles broken and two packs of capsules missing (which I noticed afterwards). Packaging not very neat and bottles more fragile than 4 years ago ... Given the price they cost, this is very disappointing (1.25 per bottle with cap)! This was recorded in front of the seller. I accepted the parcel because I needed it. Service and delivery to be reviewed.
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Answer from tompress.com
Hello, So you noticed it on delivery, I'm informing our after-sales service and the carrier so that the reservations can be passed on to us. The file will be followed up under number: 27752. Yours faithfully
5
/5
★★★★★
An attractive product to be enjoyed all year round
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4
/5
★★★★☆
Hello, the tap was missing as shown on the photo on the Tompress website. I have received the 30l keg with the fermentation kit inside. Sincerely Didier RICHARD 06.11.34.95.17
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Answer from tompress.com
Hello, the faucet can be ordered as an accessory, and several models are available. Which tap did you order? The 10 or the 15 mm outlet? Best regards.
5
/5
★★★★★
Fast delivery, compliant product
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5
/5
★★★★★
Perfect! This quality product meets my expectations.
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2
/5
★★☆☆☆
Order received with a completely shattered cardboard box fortunately nothing was missing but the packaging leaves something to be desired.
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Answer from tompress.com
Hello, We apologize for the inconvenience. We can open a claim with the postal services if necessary. Best regards.
4
/5
★★★★☆
Fixing opening too small and foot height too short - can't fit containers underneath.
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5
/5
★★★★★
Perfect product, lightning fast delivery, everything perfect.
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3
/5
★★★☆☆
Hello The smoker conforms to the order But it misses the drawer which recovers greases in court of treatment by the service Domage no news In the waiting Cordial Hervé
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Answer from tompress.com
Hello, The file is being processed and you should be contacted by Monday. Best regards.