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A
Rating: 5 out of 5
fast delivery and impeccable product
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 770 published reviews
Summary of reviews
The store consistently delivers fast, well-packaged orders, with multiple reviews highlighting rapid shipping and careful packaging that protects items during transit. Product quality and reliability shine through, with customers noting items arrive as described, ready to use, and often meeting or exceeding expectations, including waterproof equipment and well-made gear managed by professionals. Customer service stands out for responsiveness and practical assistance, including helpful advice over the phone, efficient order adjustments, and timely replacements when items are unavailable. Overall, the shopping experience is described as smooth and dependable, with many purchases completed quickly and delivered in excellent condition.
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A
Rating: 5 out of 5
All is well Thank you
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A
Rating: 4 out of 5
Seriousness and speed.
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A
Rating: 5 out of 5
Hello. I still have nothing more to add to the usual satisfaction.
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A
Rating: 5 out of 5
the speed with which you replied to my message, the choice of payment method and the speed of delivery. All the products I ordered were exactly what I wanted.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
My products are reasonably priced. The delivered products correspond to the order. The delivery was made quickly. The products arrived in good condition.
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A
Rating: 5 out of 5
Fine, don't change a thing
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A
Rating: 5 out of 5
Excellent! Fast, quality service and impeccable follow-up; perfect packaging and delivery and a remarkable quality product for a very reasonable price.
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A
Rating: 5 out of 5
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A
Rating: 4 out of 5
fast shipping and product intact.but not yet used
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A
Rating: 1 out of 5
The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.
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Response from tompress.com
Hello, as you've rightly pointed out, the advantage of plastic pots is their weight. They are much lighter and this is much appreciated, especially when the pot is full of brine and vegetables. Rest assured, the plastic is guaranteed for food contact, and is pure polyethylene. For more traditional models, stoneware or ceramics offer a better finish.
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Rating: 4 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Great responsiveness to the order. Very well packed.
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A
Rating: 5 out of 5
Clear website, fast delivery and well packaged. RAS
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A
Rating: 5 out of 5
customer service called me to see if I needed help finalizing my order. How nice!
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Rating: 5 out of 5
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Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
V
Rating: 5 out of 5
The onions arrived intact and in good quality. Unfortunately the box was quite dented. The price is ok. Taste and aroma are very good. Perhaps you could reduce the shipping costs to DE. That would be very positive. Otherwise I can also award 5 points for the fast processing. Keep up the good work.
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A
Rating: 5 out of 5
Fast order processing and receipt. Perfect.
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A
Rating: 4 out of 5
maintain service quality but make an effort on prices....
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Rating: 4 out of 5
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Rating: 5 out of 5
quality material. Fast delivery
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A
Rating: 5 out of 5
Very good quality product.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Product quality, on-time delivery, suitable packaging
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A
Rating: 5 out of 5
Fast delivery and no over-packaging
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
product met my expectations and was delivered quickly
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A
Rating: 5 out of 5
Perfect! Thank you!
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A
Rating: 5 out of 5
Easy ordering, very fast delivery. Perfect packaging, very protective, no plastic or polystyrene. The product is exactly what I expected.
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Rating: 5 out of 5
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Rating: 5 out of 5
We've just discovered Tompress and their utensils? functional with a vintage design, there's something for everything in the kitchen, a real Ali Baba's cave. Easy ordering, very short delivery times. For us it's perfect; thank you and see you soon for the next vegetable and fruit preserves.
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 5 out of 5
fast order processing and product protection in its packaging
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Rating: 5 out of 5
Very well packaged, good price, fast service
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