Reviews tompress.com

Delivery much too long 4 weeks

Good product and fast delivery thanks to all

My order arrived quickly and undamaged, the customer service responds almost immediately to queries, and the range of goods and the quality of the products are excellent, only the relatively high shipping costs prevent a full 5-star rating, I am satisfied, gladly again!!!

Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...

The equipment arrived in good condition, and seems to be of very good quality. Well, it's a bit expensive, but the quality seems to justify it. By the way, congratulations on your superb quality of service, and the little handwritten note that accompanies the order. It's really nice to feel a team that listens to the customer... it's a change from a lot of suppliers. Thank you so much!

Perfect for everything, from start to finish. Thank you

Product meets expectations

Your site is very well done and the merchandise corresponds to the description. I just have a problem with the customer account, often it does not recognize my email address or my password. I had to recreate it, so I lost data.

Very good product

Satisfied as always, quality products at a fair price.

Very fast delivery and products that met my expectations

Excellent product range, customer service and delivery - very happy.

Very good book

Delivery as ordered. RAS

Very

Delivery of breakages shall not be charged to customers.

Perfect

Quality and speed, suitable for the request made. Good day and thank you.

Everything was perfect for me. I would recommend with pleasure. Thank you very much. Good day to the Tompress team.

Very good

Very good site, despite an inefficient search engine if you don't have the paper catalog

Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!

Product conforms to order. Packaging in good condition, although the stainless steel side plates were a little warped. Assembly instructions in Italian and assembly plan not easy to read. A user manual is missing.

Perfect on time

1st experience but certainly not the last! The card accompanying the book is very nice.

Super, the item is exactly what I expected, very good material. Delay a little long (because of the difficult supply with covid), packaging and transport very good. Thank you very much.

Very good

Fast service and responsive bag. Product as described.

I had forgotten to order the grills for my smokehouse, the salesman put them aside for me so that I would be sure to receive them, and two days later they were delivered to me. Thank you Tom Press!

Always impeccable for everything nothing to complain about

Product Meets our expectations

A little expensive but quality products.

The value of the parcel was falsely estimated, resulting in exorbitant customs charges. We found a solution with your after-sales service, which caused a further delay in delivery.

I discovered tompress through an uncle and I'm very happy with this site.

I'm sorry I wasn't offered an exchange in an equivalent size rather than a brand equivalent but smaller, even if the quality is there, it's also a bit my fault, since I didn't think of it either (too bad for the manufacturing stoppage).

Fast and reliable

Short

Nothing negative to say. I'm completely satisfied

Perfect

The device is of very poor quality, both in terms of mechanical construction and general finish.