9.3/10
★★★★★
based on 19570 reviews published

Latest customer reviews

5 /5
★★★★★

Very satisfied with this order. Very fast delivery, the parcel was very damaged but the packaging included a second box, so the product arrived in good condition.

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3 /5
★★★☆☆

Too bad the rennet and ferments were not in stock, it should have been known when the order was placed, like ( in the process of being restocked, lead time ....) Almost 3 weeks delivery time, not even an email to warn me, I have to ask for news of the lead time...in short, not great logistics....

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Answer from tompress.com
Hello, The information is on the order confirmation received on 14/10. Kind regards.
5 /5
★★★★★

Nothing to say, fast delivery, compliant products

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5 /5
★★★★★

No worries

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5 /5
★★★★★

First order

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5 /5
★★★★★

R.A.S

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5 /5
★★★★★

Fast

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5 /5
★★★★★

Ok no problem .

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1 /5
★☆☆☆☆

To date, I have received nothing. Thank you very much.

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Answer from tompress.com
Hello, I see a delivery made on the tracking of your package. Parcel left on 13/11 and delivered yesterday. Please rectify. Kind regards.
5 /5
★★★★★

I appreciated the direct telephone contact. The person I spoke to was very knowledgeable about the product I was interested in. Direct contact is irreplaceable.

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5 /5
★★★★★

Good value for money

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5 /5
★★★★★

Very satisfied with my order of good quality beech sawdust.

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3 /5
★★★☆☆

Very good, but it's not possible to track parcels. imagine when they have to be signed for. we spend days waiting?

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Answer from tompress.com
Hello, the carrier will contact you in case of absence and leave you a notice to organize its representation. Best regards.
3 /5
★★★☆☆

Broken product, still not replaced after a week

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Answer from tompress.com
Hello, The replacement left our warehouse on 13/11. Best regards.
5 /5
★★★★★

Very fast delivery Excellent products

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5 /5
★★★★★

Super fast delivery so far haven't used the vacuum machine yet

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5 /5
★★★★★

Fast delivery and neat parcel. To be recommended

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4 /5
★★★★☆

Hello, I'm sorry about the delivery time, which was over 2 months. I was not notified of the delivery, nor was I given an appointment to pick up the pallet. What would have happened if I hadn't been there. That said, very good material.

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5 /5
★★★★★

Very good, just as I expected

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5 /5
★★★★★

I was ordering for the second time and from order to delivery, everything was very good (as with my 1st order).

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5 /5
★★★★★

I've just done a 1st evaluation but I went a bit fast and I made a mistake, I reversed the 1 and the 5... I'm very satisfied!

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5 /5
★★★★★

CLEAR

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4 /5
★★★★☆

R. A. S.

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1 /5
★☆☆☆☆

NOT YET RECEIVED THE COLI

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Answer from tompress.com
Hello, the parcel has been available at the relay point since 15/10: https://www.laposte.fr/outils/suivre-vos-envois?code=2V02073514033. Best regards.
5 /5
★★★★★

Speed

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4 /5
★★★★☆

Products very well packaged. Quality equipment. 20 liters of apple juice made.

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5 /5
★★★★★

Very good

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3 /5
★★★☆☆

Product delivered one month after order...that's a long time. No clarification or apology from customer service.

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3 /5
★★★☆☆

Order held for over 2 months..without TOM press contacting me. I had to call!

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Answer from tompress.com
Hello, The deadline is noted on the products and recalled on your order confirmation of 04/09/2020. Best regards.
4 /5
★★★★☆

Delivery time much longer than originally announced. A message announcing delivery delays would have been appreciated. Otherwise responsive customer service, good quality product and as expected.

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5 /5
★★★★★

It's been a long expedition, but I guess it's complicated right now 🙂

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Answer from tompress.com
Hello, Indeed, you imagine very well and we thank you for your understanding. Best regards.
5 /5
★★★★★

Order placed by phone because payment card site under maintenance, but advisor very attentive. delivery in record time. thank you.

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3 /5
★★★☆☆

BOTTLE CAPS DO NOT CLIP ONTO THE BOTTLE AT ALL VERY DISSATISFIED

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Answer from tompress.com
Hello, which bottles (brand and reference) do you use them with? Best regards.
5 /5
★★★★★

Great site and fast delivery

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5 /5
★★★★★

As always perfect.

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5 /5
★★★★★

Article exactly as described

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4 /5
★★★★☆

There was a delay in delivery twice and I cannot give a full grade. But the service girl was very nice in providing for the problems. The site is great and well stocked, I will buy again.

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5 /5
★★★★★

As usual, everything is in order.

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Acheteur Vérifié
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5 /5
★★★★★

Hello, this device works very well, I'm just looking for the best position. Thank you, Michel.

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5 /5
★★★★★

Very good product, nothing to say

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