/10
★★★★★
based on 18311 reviews published
★★★★★
based on 18311 reviews published
Latest customer reviews
5
/5
★★★★★
At the top
Acheteur Vérifié
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5
/5
★★★★★
Very good service, very good products. This is not our first order, we know the seriousness of the company. I called to find out about the restocking status of the dehydrator I had ordered. I was reassured and everything went according to plan.
Acheteur Vérifié
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5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
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5
/5
★★★★★
Very good site, very fast order processing and delivery, responsive customer service, thank you and bravo... it's becoming rare these days!
Acheteur Vérifié
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5
/5
★★★★★
Great product, built to last!
Acheteur Vérifié
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5
/5
★★★★★
Perfect, both in terms of the speed with which the order was processed and also in terms of the book required.
Acheteur Vérifié
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5
/5
★★★★★
Very satisfied I received my product the day after ordering.
Acheteur Vérifié
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2
/5
★★☆☆☆
The parcel arrived unannounced and I had to run back when the delivery man was at my house... No more orders ever!
Acheteur Vérifié
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Answer from tompress.com
Hello, We informed you of the departure of your parcel on 20/04 and its routing on 21/04 by e-mail with the link of follow-up in real time. Best regards.
5
/5
★★★★★
Very serious company. The product corresponds exactly to my expectations.
Acheteur Vérifié
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
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4
/5
★★★★☆
Evaluation of a basic order!
Acheteur Vérifié
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4
/5
★★★★☆
Sterilizer deformed under the box, impossible to see on delivery
Acheteur Vérifié
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Answer from tompress.com
Hello, Sorry, is the sterilizer damaged? Or just the carton? Kind regards.
1
/5
★☆☆☆☆
No particular opinion to communicate on the article since having refused its delivery following an unacceptable delay. I maintain, however, that the "customer relations" department remains very limited in its welcome.
Acheteur Vérifié
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Answer from tompress.com
his explanations
4
/5
★★★★☆
Ras
Acheteur Vérifié
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5
/5
★★★★★
Site, order, perfect and delivery on time and well packaged.
Acheteur Vérifié
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5
/5
★★★★★
Great
Compratore Verificato
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5
/5
★★★★★
Product not available. customer service contacted me as soon as it was back in stock.
Acheteur Vérifié
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4
/5
★★★★☆
Everything went well and I'm satisfied with the service.
Acheteur Vérifié
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5
/5
★★★★★
All good
Acheteur Vérifié
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5
/5
★★★★★
Fortunately the use was not urgent, out of stock, long delivery time.
Acheteur Vérifié
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4
/5
★★★★☆
The only complaint. It's not for you, but for the "Pierre de Lave" company: there's no CAD document or technical data sheet for use in the kiln. Fortunately, you were there. I asked my question and you answered me very quickly. Thank you
Acheteur Vérifié
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5
/5
★★★★★
I would have liked it to have been mentioned on the site that the product was organically grown. I had to wait for the invoice and when I read it I was reassured. I appreciated the speed of shipment.
Acheteur Vérifié
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4
/5
★★★★☆
Good merchandise and above all very fast delivery, although the shipping costs were a little too high.
Acheteur Vérifié
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5
/5
★★★★★
Good evening the only downside is that having ordered a large pasta board and after 3 months of waiting due to the lack of your supplier, I had to resolve to take one of a smaller size. Please check the stocks of your suppliers before taking the order from your customer so as not to penalize him. Best regards Eric Munoz.
Acheteur Vérifié
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5
/5
★★★★★
Product conforms, delivery on time.
Acheteur Vérifié
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5
/5
★★★★★
Very good
Acheteur Vérifié
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4
/5
★★★★☆
Too long a delay between order and delivery.
Acheteur Vérifié
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4
/5
★★★★☆
Excellent product ordered by chronopost late delivery considering the price it's a shame
Acheteur Vérifié
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Answer from tompress.com
Hello, indeed, the request is made, the follow-up can be done with us under reference: 27044. Best regards.
5
/5
★★★★★
Very good service
Acheteur Vérifié
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4
/5
★★★★☆
I really appreciated the online after-sales support
Compratore Verificato
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