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A
Rating: 5 out of 5
Very fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Conforming items. Fast delivery
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A
Rating: 3 out of 5
A customer for years, this is the first time that an order placed on May 20 has been received on July 17.
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Response from tompress.com
Hello, We're sorry, this is an exceptional situation and unfortunately some raw materials are particularly difficult to restock. We're doing our best to shorten lead times. Kind regards.
A
Rating: 5 out of 5
R. to. S. !
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A
Rating: 5 out of 5
short
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A
Rating: 1 out of 5
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
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Response from tompress.com
Hello, your parcel was shipped on the same day as your order. If you track it, we can see that it is being processed. We are opening a complaint with the postal services for the delivery delay, which seems abnormal. Best regards.
A
Rating: 5 out of 5
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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A
Rating: 5 out of 5
without
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A
Rating: 5 out of 5
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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An excellent site that I've already recommended.
A
Rating: 5 out of 5
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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A
Rating: 5 out of 5
Thank you for your impeccable service!
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A
Rating: 1 out of 5
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.
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Response from tompress.com
Hello, Our apologies. Our after-sales service has already made the necessary arrangements. A new shipment was made today. Kind regards.
A
Rating: 5 out of 5
Nothing to report, everything went smoothly from order to delivery.
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A
Rating: 5 out of 5
No problem: ordered, paid for and delivered without delay.
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A
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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A
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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A
Rating: 5 out of 5
super
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A
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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A
Rating: 5 out of 5
very satisfied with the product and the price
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A
Rating: 5 out of 5
excellent product delay information
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C
Rating: 5 out of 5
Item arrived on time and matched description.
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A
Rating: 5 out of 5
super c'est tout
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A
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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A
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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A
Rating: 5 out of 5
professional service. i recommend it!
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A
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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A
Rating: 5 out of 5
Without
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A
Rating: 2 out of 5
I still haven't received the goods. In fact, the carrier came 2 times and I was there. My phone rang but I didn't pick it up quickly enough - 4 rings then an answering machine, so I tried to call the number back - no answer. The carrier wanted to ask me for the entry code, even though it was indicated on the transport document.
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Response from tompress.com
Hello, the delivery took place on 19/07. We have taken your comment into account and will pass it on to our agency for better monitoring of the deliveries we entrust to them. Best regards.
A
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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A
Rating: 4 out of 5
Ras
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A
Rating: 5 out of 5
being equipped with a plastic funnel, fragile to shocks, I was looking for a more durable replacement.
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A
Rating: 5 out of 5
Happy with my purchase!
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Order received promptly as requested
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A
Rating: 4 out of 5
Very well packed and fast delivery
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A
Rating: 5 out of 5
Very good, thank you very much.
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A
Rating: 5 out of 5
fast shipping, product conforms, very satisfied
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A
Rating: 5 out of 5
The shovel handle was missing on delivery. After calling after-sales, I received it 48 hours later. Super responsive!
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A
Rating: 5 out of 5
Cde very well passed nothing to say
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A
Rating: 1 out of 5
Don't buy this product! It's a dust duster that doesn't clean but scratches Jeanne's ladies. Big, big scam!
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Response from tompress.com
Hello, I'm sorry you're not satisfied with this item, which is generally appreciated for its effectiveness. Please contact our customer service department on 05 63 71 44 99 or [email protected]. Best regards.