9.3/10
★★★★★
based on 19187 reviews published

Latest customer reviews

4 /5
★★★★☆

Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast, compliant product, fair price.

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Long lead time but top customer service!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Nothing to everything was perfect!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Easy choice. Reasonable prices. Fast delivery. Thank you so much!

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Nothing to say: the order was correct

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Product comfort as described

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Delivery time too long

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Good manufactured product good customer service I recommend

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

A pleasant site with easy ordering. Very nice.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Product conforms Fast shipping A bit high price

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Nothing to say efficient

User icon
Acheteur Vérifié
Translated review
3 /5
★★★☆☆

2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

Product problem solved very quickly with olivier very satisfied with product

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Everything is perfect!

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Good product easy to use simple & pragmatic order

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Ras

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, attractive prices

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

In addition, great telephone contact, accurate and verified answers.

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.

User icon
Acheteur Vérifié
Translated review
Answer from tompress.com
read the GTC Madame". In the General Terms and Conditions
5 /5
★★★★★

Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Nothing to say .... well-organized company with great service

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

No complaints

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast Compliant products ordered

User icon
Acheteur Vérifié
Translated review
4 /5
★★★★☆

- Delivery postponed by 2 months ... - Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made: C'est une fabrication française. Whereas it's made in China under an American license."

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Excellent customer service and high-quality products.

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, very well packaged goods, good quality pottery

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Fast delivery, well packaged

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Top product as described and super fast delivery

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

Perfect, fast shave

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

R-A-S

User icon
Acheteur Vérifié
Translated review
5 /5
★★★★★

First order from you, more to come.

User icon
Acheteur Vérifié
Translated review
1 /5
★☆☆☆☆

For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.

User icon
Acheteur Vérifié
Translated review
Answer from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
3 /5
★★★☆☆

Item received two months after order (initial delay 2 weeks), no spontaneous communication from the store to warn of the delay.

User icon
Acheteur Vérifié
Translated review
2 /5
★★☆☆☆

Order received with breakage and I have not been reimbursed for the breakage that was caused.

User icon
Acheteur Vérifié
Translated review
Answer from tompress.com
Hello, The refund was made this morning. Best regards.