/10
★★★★★
based on 18316 reviews published
★★★★★
based on 18316 reviews published
Latest customer reviews
4
/5
★★★★☆
Very good semi-pro equipment with top value for money
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4
/5
★★★★☆
Well received the package all conform ...just pay again an amount of 5.90 for customs fees ?ok good service
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5
/5
★★★★★
Products conform to my order, super fast delivery. Very satisfied with my first order, I will come back to you.
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4
/5
★★★★☆
Satisfied with this transaction
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3
/5
★★★☆☆
Very fast delivery but packaging so inconsistent that the tool handle was twisted during transport The 15% discount leaves the tool twisted ...
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5
/5
★★★★★
Good product and very good service
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1
/5
★☆☆☆☆
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
Verified Buyer
1
/5
★☆☆☆☆
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
Verified Buyer
Answer from tompress.com
Hello, Your order n ° 194244 of 02/01/2021 has been canceled following your request of 02/03/2021. Another order n ° 474856 was placed on 02/09/2021 from our website, it left on 02/10/2021, we have not received a cancellation request for this one. We still take care of the return of your package and wait for it in our warehouses to proceed with the requested refund. Cordially.
4
/5
★★★★☆
Nothing to say, except that the vinegar dispenser is leaking... the cork at the bottom is not watertight at all and so far I'm trying to inflate it again, but after two days it's still leaking.
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Answer from tompress.com
Hello, If you notice that after the 4th or 5th day, it is not waterproof, please contact our customer service department. Best regards.
5
/5
★★★★★
High-performance machine, used 2/3 times a year. Good value for money.
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3
/5
★★★☆☆
Very long delivery due to a product being out of stock. 4 pots broken. obliged to phone for delivery time....
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Answer from tompress.com
Hello, Did you report the breakage to the carrier? Please inform our customer service department so that they can take the necessary steps. Best regards.
5
/5
★★★★★
Carefully packaged product delivered promptly
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5
/5
★★★★★
Quality material Satisfied with my purchase Fast delivery on time
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4
/5
★★★★☆
Hello. I travelled 60 kms to pick up my parcel. The goods arrived with the deliveryman on Wednesday and they proposed a delivery on the following Tuesday because I live in a small village in the mountains. This delivery man is damaging your reputation because I think he doesn't respect your deadlines. Thank you for your sympathy.
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Beautiful tableware...Made in France
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5
/5
★★★★★
The corer hasn't been used yet, as it's still winter.
The machine is in order, but why does it need to be tinned? I have some very old machines in my cellar that I use. They're cast-iron, they don't rust, they're not tin-plated. The photos on the Internet aren't very accurate. You can't see the quality of the screw (plastic or metal).
M.P.
Acheteur Vérifié
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Answer from tompress.com
Hello, Tinning is used to limit corrosion of cast iron, which is porous. The manifold and hopper are in stainless steel, the screw is in double-tinned cast iron. Best regards.
5
/5
★★★★★
GREAT SITE AND VERY RESPONSIVE CUSTOMER SERVICE.
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5
/5
★★★★★
Everything was as described: product and delivery.
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5
/5
★★★★★
Ordered on Sunday, received on Wednesday, beautiful second-hand barrel, perfect for a terrace decoration.
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5
/5
★★★★★
Fast very well packed good quality
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5
/5
★★★★★
Nothing to say, perfect
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2
/5
★★☆☆☆
The order arrived 6 months later without any explanation, the goods were badly packed and therefore arrived damaged... a broken jar...
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Answer from tompress.com
Hello, You have ordered items that were unavailable at the time of ordering, the production of the glass has been extremely delayed and we are very sorry for this, I do not see the report of the breakage during delivery, please contact our customer service as soon as possible. Best regards.
5
/5
★★★★★
Good product
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5
/5
★★★★★
Very good company, serious and good material
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1
/5
★☆☆☆☆
6 weeks to get my order (after having sent 2 mails) whereas you advocate a fast delivery, I find that null. No word of explanation or apology to tell me that it would take longer than expected.
Part of my order has been sent. I did not receive 2 items I had ordered.
The packets of flour arrived stale.
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Answer from tompress.com
Hello, When the products are available, the delivery can be carried out, unfortunately, when you ordered it was not the case and we offered you the second delivery for these articles. Please report any transport damage within 48 hours. Best regards.
5
/5
★★★★★
No complaints, everything's fine
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4
/5
★★★★☆
Too bad for the very high delivery costs .
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4
/5
★★★★☆
Lack of reactivity if the product is missing, as you always have to go fishing for information."
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5
/5
★★★★★
Perfect fit
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