9.3/10
★★★★★
based on 19570 reviews published

Latest customer reviews

5 /5
★★★★★

Prompt service despite the period in question Efficient

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Acheteur Vérifié
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5 /5
★★★★★

RAS, everything went perfectly, fast, reliable, professional, what more could you ask for?

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5 /5
★★★★★

CLEAR

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5 /5
★★★★★

Reliable merchandise and service

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5 /5
★★★★★

1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.

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2 /5
★★☆☆☆

Fast delivery but box completely exploded (fortunately the goods were intact, I did not receive the right goods and finally I had to call back after a week to have more information on how to proceed, while the same day I had called to report the problem.

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Answer from tompress.com
Hello, Our apologies, the after-sales service is in the process of making the necessary arrangements. Best regards.
5 /5
★★★★★

As usual, no problem.

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4 /5
★★★★☆

Great machine but INCOMPREHENSIBLE user manual, poor French translation.

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Answer from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
5 /5
★★★★★

Slight delay in delivery due to covid Otherwise perfect

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5 /5
★★★★★

Very satisfied with this product

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4 /5
★★★★☆

I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up. No serious tracking. After delivery, it still said 'on the way'!"

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5 /5
★★★★★

The pizza stone is perfect and meets my expectations.

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4 /5
★★★★☆

CLEAR

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5 /5
★★★★★

This is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.

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3 /5
★★★☆☆

The product is compliant. The Geodis delivery service, on the other hand, is poorly done. You have to call to find out when the delivery will be made, no time slot is given, and the delivery driver is not allowed to go up to people's houses" so he leaves the goods (a 70kg barrel) at the entrance to the building."

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5 /5
★★★★★

Second order, fast delivery, product as described and in perfect condition.

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4 /5
★★★★☆

Too bad no Saturday duty

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5 /5
★★★★★

Fast delivery and very good product

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5 /5
★★★★★

Exactly what I wanted Fast delivery and perfect packaging

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4 /5
★★★★☆

I suppose it's for ordering this type of material, which is not very common.

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5 /5
★★★★★

Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.

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5 /5
★★★★★

Superb article! and a follow-up on the delivery in real time super.

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4 /5
★★★★☆

Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.

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5 /5
★★★★★

Very satisfied from all points of view

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2 /5
★★☆☆☆

Delivery time too LONG

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Acheteur Vérifié
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Answer from tompress.com
Hello, the restocking took a little longer than expected, yes, because of the exceptional health situation. Everything seems to be gradually returning to normal. Best regards.
4 /5
★★★★☆

Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.

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5 /5
★★★★★

Corresponds to my expectations

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5 /5
★★★★★

Top-notch customer service

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5 /5
★★★★★

Super

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5 /5
★★★★★

Professional service. Say he calls back and actually calls back to give a precise answer to a question.

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5 /5
★★★★★

Deadline respected secure packaging, I will recommend to my friends bav

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5 /5
★★★★★

Very complete site, reasonable prices, responsive customer service, fast delivery, I recommend TOMPRESS.

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3 /5
★★★☆☆

Delivery promised in 48 hours and which, despite the circumstances, took 2 weeks.

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4 /5
★★★★☆

Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.

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4 /5
★★★★☆

Continue

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4 /5
★★★★☆

Second order with this supplier and still very satisfied with the quality of the products and the service.

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Acheteur Vérifié
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5 /5
★★★★★

All perfect

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Compratore Verificato
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5 /5
★★★★★

Thank you for sending my order. The delivery was fast and the product seems excellent from the first use. We'll see in time. The grids are suitable for many uses. I personally use this product for chicken feed.

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5 /5
★★★★★

Very satisfied

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2 /5
★★☆☆☆

The goods took a month to be shipped. I had to insist that it be shipped. Because one of the items wasn't in stock, the whole order was put on hold, which is a bit of a mess. Then the parcel was delivered, with the bag containing beef casings bursting inside. I can't tell you the smell. In short, when the going gets tough, the tough get going.

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Acheteur Vérifié
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Answer from tompress.com
Hello, We tried to contact you as soon as we received the order and left a message to suggest you to change the unavailable item. I don't see the description for the hoses, please contact our customer service department on 05 63 71 44 99 or [email protected]. Best regards.