/10
★★★★★
based on 18312 reviews published
★★★★★
based on 18312 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to say well received
Acheteur Vérifié
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5
/5
★★★★★
Very satisfied, the customer service was top notch in informing me of the arrival of my product. Product sent very quickly after receipt. The product is a gift, so I can't give an opinion at the moment.
Acheteur Vérifié
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5
/5
★★★★★
I found these lids that I couldn't find anywhere, and at a price that isn't exaggerated. marinette
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3
/5
★★★☆☆
Delivery too long and material not available .
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5
/5
★★★★★
Smooth order prompt delivery
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5
/5
★★★★★
Tip top, nothing to say, as described.
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5
/5
★★★★★
VERY RESPONSIVE TO MESSAGES
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5
/5
★★★★★
Super rien à dire
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5
/5
★★★★★
Good quality of the product ordered, corresponding well to my expectations.
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5
/5
★★★★★
R.a.s. good product and fast service
Acheteur Vérifié
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5
/5
★★★★★
Product, conform, but the transport, it but a notice of passage even when there are people in the house a little too bad.
Acheteur Vérifié
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5
/5
★★★★★
Top value for money.
Acheteur Vérifié
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5
/5
★★★★★
Delivery arrived on time. Item in good condition and well packaged.
Conforms to specifications. Good working order.
Acheteur Vérifié
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5
/5
★★★★★
Never seen anything like it.
Acheteur Vérifié
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5
/5
★★★★★
Order arrived from France within a few days, safely packed and matching the online catalogue description. And congratulations to Tompress for 'beating Brexit'. I will order again. Just to note that there remains an issue on the card payment screen that prevents some browsers from entering card details (previously reported in December 2020).
Verified Buyer
5
/5
★★★★★
Product conforms to order.
Acheteur Vérifié
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5
/5
★★★★★
As usual, perfect in every way.....(long-time customer). Thank you. C.Chaplain.
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2
/5
★★☆☆☆
My order was placed during the first containment in April 2020. We just received the goods in January 2021!!!! Communication was non-existent, as of course I never expected to receive them again.
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4
/5
★★★★☆
As the manufacturer has trouble supplying TomPress, I was delivered 1 month after my order, without customer service bothering to keep me informed. This stone transforms pizza baking, the dough cooks instantly but remains soft with beautiful air bubbles. Remember to sand the peel with very fine sandpaper or the blade of a razor knife."
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Answer from tompress.com
because otherwise it hangs up a bit."
1
/5
★☆☆☆☆
Nothing received, parcel lost
Acheteur Vérifié
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Answer from tompress.com
Hello, the tracking does not move since the departure of the package, we have opened a complaint with the postal services. Best regards.
5
/5
★★★★★
One word: quality
Acheteur Vérifié
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5
/5
★★★★★
Pushing chamber that does its job, beautiful brioche and bread
Acheteur Vérifié
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5
/5
★★★★★
I wasn't informed that my order was on hold (a grid was missing and wouldn't arrive until October), so I contacted customer service who quickly found a solution. The tracking was perfect, but if I hadn't seen that my order was on hold (for 15 days already), I wouldn't have been contacted and would never have received my order in time for my husband's birthday. Otherwise great.
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5
/5
★★★★★
Compliant product and fast delivery
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4
/5
★★★★☆
I haven't made a sausage yet, I'll do a post next time.
Acheteur Vérifié
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1
/5
★☆☆☆☆
Product never received, amount deducted Catastrophic
Acheteur Vérifié
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Answer from tompress.com
Hello, We have received your message, the article is not yet in stock, would you like to change to a model available immediately? Best regards.
5
/5
★★★★★
Very good, thank you
Verifizierter Käufer
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1
/5
★☆☆☆☆
I ordered in September. Here we are in January of the following year, and I STILL HAVE NOT RECEIVED ANYTHING AND YOU HAVE NOT GIVEN ME THE SLIGHTEST NEWS Furthermore, it is obviously too complicated for you to send even a word of apology for making your customers wait like this. I am furious at your company's deplorable level of service. 0 follow-up, 0 service.
0 points.
Acheteur Vérifié
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Answer from tompress.com
Hello, We apologize for the inconvenience. We are making enquiries to find out what happened when the parcel was sent. Best regards.
5
/5
★★★★★
Very good product
Acheteur Vérifié
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5
/5
★★★★★
Everything was ok from order to delivery
Acheteur Vérifié
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